Manager- Sales Coordinator

Job Title:

Location:

Role Overview:

We are seeking a proactive and detail-oriented to support our Sales and Pre-Sales teams in driving business growth and client engagement. The ideal candidate will have strong communication and coordination skills, be well-versed in MS Office tools, and possess hands-on experience in managing leads, client interactions, and pre- and post-sales processes.

Key Responsibilities:

• Manage and track inbound and outbound leads through CRM and other lead management systems.
  
• Qualify leads based on predefined criteria and ensure timely follow-ups.
  
• Coordinate pre-sales activities including proposal drafting, client communication, and documentation.
  
• Support the sales team with commercial proposal creation and pricing coordination.
  
• Assist in post-sales client engagement, ensuring smooth onboarding and handover to operations.
  
• Maintain accurate and up-to-date sales data for analysis and reporting.
  
• Prepare dashboards, reports, and presentations for internal reviews and client meetings.
  
• Liaise with internal departments such as Finance, Legal, and Operations to ensure timely delivery of proposals and responses.
  
• Support the preparation of client-facing presentations and pitch materials.
  
• Act as a point of contact for client queries and follow-ups, ensuring a professional and prompt response.
  

Key Skills & Competencies:

• Excellent verbal and written communication skills
  
• Strong organizational and follow-up abilities
  
• Proficient in MS Office Suite Excel, PowerPoint, Word
  
• Experience with CRM tools and lead tracking systems
  
• Analytical mindset with the ability to interpret data and generate insights
  
• High attention to detail and accuracy
  
• Ability to multitask and work under pressure
  
• Team player with a client-centric approach
  

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field
  
• Minimum 1 year of experience in Sales / Pre-Sales coordination
  
• Prior experience in a BPO or ITES industry will be a strong advantage