Manager – Quality Management Systems (QMS)

• We are seeking a highly skilled and experienced Manager - Quality to lead our quality management initiatives across various areas, including customer quality, process quality, and quality management systems (QMS).
  

• Develop and implement a comprehensive quality management strategy to drive continuous improvement in customer quality, process quality, and adherence to QMS.
• Establish and maintain quality control processes to monitor and measure key performance indicators (KPIs) related to customer satisfaction, product quality, and process efficiency.
• Collaborate with cross-functional teams, including engineering, production, and customer service, to identify and address quality-related issues and drive effective corrective and preventive actions.
• Conduct root cause analyses and implement robust problem-solving methodologies (e.g., 8D, DMAIC) to address quality issues and prevent their recurrence.
• Lead the development and implementation of quality assurance procedures, including inspection plans, process audits, and product certifications, to ensure compliance with relevant quality standards and customer requirements.
• Drive the development and maintenance of a robust QMS, including documentation, training, and adherence to applicable regulations and industry standards Establish strong relationships with customers, acting as a point of contact for quality-related matters, managing customer complaints, and facilitating effective resolution and communication.
• Conduct regular internal audits to assess compliance with quality standards, identify areas for improvement, and implement corrective actions.
• Lead and develop a team of qualified professionals, providing guidance, coaching, and training to enhance their skills and foster a culture of quality excellence.
• Stay updated on industry trends, emerging quality standards, and regulatory requirements, recommending and implementing necessary changes to ensure ongoing compliance and improvement.
• Proven experience in quality management roles, with a focus on customer quality, process quality, and QMS.
• Strong knowledge of quality management principles, methodologies, and tools (e.g., APQP, FMEA, SPC, PPAP).
• Familiarity with relevant quality standards, regulations, and industry best practices
• Excellent problem-solving and analytical skills, with the ability to analyze complex data, identify trends, and drive effective solutions.
• Exceptional communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels of the organization.
• Proficiency in quality management software and tools.
• Strong leadership and team management abilities, with a focus on fostering a culture of quality and continuous improvement.
• Detail-oriented mindset with a commitment to delivering high-quality results.
• Ability to prioritize and manage multiple projects and initiatives simultaneously.
• Continuous learning mindset, keeping abreast of industry trends, emerging technologies, and quality advancements.
  

Preferred Qualifications

• BE Mechanical / Metallurgy with Relevant certifications in quality management
• Experience in industries with high-quality requirements, such as automotive, aerospace, medical devices, or electronics.
• Knowledge of lean and Six Sigma methodologies and their application in quality improvement.
• Experience with supplier quality management and supplier development.