Manager - Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

How will you make an impact in this role?

Support the delivery lifecycle through solid engagements & efficient partnership with Customers, Product teams & Technology partners aligning to the enterprise strategy for the network capability 

As a Product Manager with Network delivery team, own the Backlog & Prioritization of features, Working closing with the Business to understand the requirements·

Partner with Quality team  through early engagements on features and release timeline

Ensure individual releases across the program drive the successful value delivery on the key program milestones and this delivery is of high quality.

Maintaining the delivery pace of the program, without capacity waste, will be a key success metric of the role.

Manage relationships across multiple business stakeholders like Product & Program Owners, PD&I teams, TD&E & Envisioning teams to support the STPs roadmap through efficient delivery.

Maintain clarity of the minimum viable program delivery and ensure the program has the capacity to deliver its core potential and capabilities.

Reviewing and accepting engineering deliverables, ensuring it meets all of your requirements.

Have the ability to be able to work with complex cross functional teams: Engineers, Architects, governance & business partners.

Co-ordinate communication, escalate and facilitate resolution of risks, issues and changes tied to the Product Backlog

Minimum Qualifications

Bachelor’s degree in computer science, computer science engineering, or related experience required·

5+ years of experience working in SAFE Agile methodologies with solid understanding of Product Owner & Product Manger responsibilities.

Project management and planning experience preferred along with working experience on Rally.

Proven track record of change management and delivery in complex and highly matrixed organizations.

High intellectual curiosity, with excellent creative and critical thinking and problem- solving skills·

Outstanding communicator with the ability to translate complicated business needs into technical requirements that can be delivered by technology teams and influence and drive decisions within cross-functional teams.

Payments industry experience, preferably including understanding of Network and payment technology and processes for debit/credit processing and policy and operations.

High energy, an optimistic attitude, and a good sense of humour

Preferred Qualifications

• Experience in working with technology as partners and working as one team 
  
• Strong understanding of the Product Management lifecycle, with specific application of Scaled Agile delivery
  
• Preferably understanding of Network and payment technology
  
• Proven track record of communication, influence, and leadership without authority
  
• High energy, an optimistic attitude
  

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities