Manager - People Tech

How will this role create impact and how is success measured?

As a People Tech Manager-you are accountable for leading a high performing team of

People Tech Product Consultants and partners to execute against the tech roadmap

and on any in flight initiatives to support programs associated with Business change

The portfolio includes consulting on and creating impact across many challenging yet

exciting products/applications. Our HR Tech stack ranges from SuccessFactors and

other Best of breed solutions/in house tools that cut across the hire to retire lifecycle,

with opportunities to double down on many more game changing HR initiatives as you

personify the vision and march towards the People Tech North Star! An incumbent is

expected to bring to the table, a blend of both of HR process and Technology acumen

with experience managing HR Tech projects and/or Products. We measure success by

the value and impact created through Best-in-class Digital People experiences, that

enable our workforce and simplify Digital-HR Interaction touchpoints for our

employees, managers and COEs thereby giving them quality time back in their day.

What outcomes would you be accountable for Leadership, collaboration and

Innovation

● Grow, inspire and lead a team that manages all People Tech related initiatives

● Scope out technologies and drive innovation in the People Tech space for new

initiatives with a People first and an integrated HR-Tech mindset

● Influence and hold key Stakeholder groups accountable through supporting data

and analytics around impact measurement and drive continuous People Tech

improvements

● Collaborate with HR leaders/teams and other parts of Flipkart to drive the delivery

of key milestones and manage expectations with all stakeholders

● Evaluate proactively, key problem areas/gaps with a data mindset and resolve

through continuous improvement frameworks

● Build relationships and alliances with external counterparts, communities of

practice and stakeholders

to scan for innovations and opportunities to form partnerships.

● Be the People Tech ambassador for the function and represent internally and

externally as needed

Project Management

● Managing the requirements and scope creep of diverse HR Stakeholders groups

through a People Tech lens

● Drive Business requirement gathering, impact, analysis, and testing of key

supporting People Tech initiatives.

● Create and implement change management strategies to adopt the path of least

resistance and proactively embed change across HR/the Business as needed

● Run Focus Group discussions with a Design thinking approach and consult on

possible People-Tech solutions

● Manage BAU/In flight bodies of work across the HR Annual calendar and/or M&A

People Tech integration related work ; run a regular project cadence or Steer Co’s

for HR teams and relevant business groups while tracking and monitoring progress

or escalating business risks where appropriate

● Support the HR Business partner community to build frameworks to

automate/systemize and or digitalize HR process of change

● Mitigate program risks/escalations and remove impediments for the team

Key Skills

● 8-10 years of hands-on HR Tech experience supporting HR initiatives and programs

● 4-5 years of managing HR Tech consultants through formal authority

● Experience working with SuccessFactors, Workday, ATS systems, EXPs, Chatbots

and other supporting HR Tech applications as a Product Owner

● Experience managing end to end HR product/application lifecycles from inception

through implementation and then evolution

● Well versed with different stages of Project Management-Waterfall, hybrid and

Agile

● Technology and Business acumen and a solid understanding of how tech can create

value for the Business

● Previous hands-on tech experience in HRIT & Product configuration would be a plus

Key Behaviors

● Customer/People first mindset while using Design thinking principles

● Bias for action to drive impact via accountability

● Continuous improvement mindset to challenge the status quo and raise the bar for

the People Tech Org

● Growth mindset and willing to push their own boundaries

● HR Tech evangelist who lives and breathes HR Technology

Certifications

● Design Thinking

● SuccessFactors/Workday

● CSPO-Product Owner

Mandatory Skills:

HR-Tech People Management, HR-Tech Functional, HR-Tech strategic thinking, HR-

Tech Change Management/Agent, HR-Tech Project Management, HR-Tech acumen,

Data and Analytical Mindset, Design Thinking