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Manager - Operations

Manager - Operations

GoKhana

4 - 8 years

0 Lacs

kolkata west bengal

Posted:3 days ago| Platform: Shine logo

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Skills Required

product knowledge sops rostering vendor management client management cash management training inventory management menu planning communication microsoft office attendance tracking reporting format pos operating process service acumen

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for ensuring smooth day-to-day operations in a hospitality setting. This includes product knowledge, attendance tracking, vendor and client management, cash handling, and reporting. You will also be required to conduct operations training for the team and ensure compliance with client service standards. Key Responsibilities: - Must have product knowledge and adhere to SOPs for operations - Conduct training sessions for team members and vendors on various operational processes - Maintain records and reports related to operations - Ensure compliance with hygiene, cleanliness, and safety standards - Possess excellent knowledge of food & beverage service - Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint Qualifications Required: - Bachelor's degree, preferably in Hotel Management - Strong command over written and spoken English - Attention to detail in hygiene, cleanliness, grooming, health, and safety standards,

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Manager - Operations