3 - 7 years
7 - 11 Lacs
Posted:Just now|
Platform:
Work from Office
Full Time
Key Objective of the Job:
1.Developing operational strategy, Operational process design for Education Loan Product.
2.Should be a Subject Matter expert in Education Loan Ops3.Flair understanding of Loan Operations processes, Key Performance metrices etc4.Engage with the stakeholders to drive Process improvement, re-engineering, and enhancements.5.Stakeholder Management - Product, IT, Business, Ops, SLA partner and Outsourcing Partner.6.Project Management BRD writing, UAT and Process Improvement/Automation7.Managing and driving of a mid-sized team 18 to 20 Team members
Major Deliverables:
1. SLA Management TAT/Delivery
2.Timely implementation of Process/ Projects as per Plan3.Quality and productivity monitoring of the team4.Compliance management as per policy/RBI regulation.5.Managing Process control / Ops Risk etc.
Specialized job competencies:
1.Good knowledge of retail loan products along with Education Loans2.Ability to handle multiple priorities and demands in a fast-paced dynamic environment.3.Flexible, self-driven and Proactive4.Strong Stakeholder management and Project Management skills5.Ability to handle mid-sized team.
Other desired attributes:
1.Good communication skills2.Good negotiation skill & presentation
Location- Mumbai,New Delhi,Pune,Bengaluru,Hyderabad,Chennai
Tata Capital
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