Manager - Operations

12 - 14 years

12 - 14 Lacs

Posted:7 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Operational Efficiency:

    Streamline and optimize operational processes to increase efficiency and reduce waste, implement process improvement initiatives to enhance overall operational efficiency.
  • Resource Management:

    Efficiently allocate and manage resources, including personnel, technology, and budget, to control costs and maximize productivity. Ensure that resources are used effectively to meet organizational goals.
  • Quality Assurance:

    Establish and enforce quality control measures to ensure the highest quality standards in products or services. Continuously monitor and reduce error rates and defects in operational processes.
  • Team Leadership and Development:

    Lead and motivate teams, ensuring they receive the necessary training and support for professional growth. Create a positive work environment that promotes employee satisfaction and engagement.
  • Project Management:

    Oversee projects to ensure they are completed on time, within budget, and meet quality standards. Ensure project delivery aligns with client or organizational expectations.
  • Client Satisfaction:

    Maintain strong client relationships, understand their needs, and ensure the consistent delivery of high-quality products or services. Regularly assess client feedback and satisfaction levels to identify areas for improvement.
  • Communication and Reporting:

    Ensure effective communication within the team and with clients or stakeholders. Maintain clear and transparent reporting processes to provide insights and information to management and clients.
  • Compliance and Regulatory Adherence:

    Ensure that operations adhere to industry-specific regulations, standards, and best practices. Regularly audit and assess compliance to mitigate risks and maintain legal and ethical standards.
  • Innovation and Process Improvement:

    Encourage innovative thinking and the implementation of process improvement initiatives to adapt to evolving industry trends and changing customer needs. Continuously explore and adopt best practices to enhance operational effectiveness.
  • Financial Management:

    Manage the budget for operational activities and work to control and reduce costs while maintaining profitability. Identify cost-saving strategies and adhere to budget constraints.
  • Performance Metrics:

    Establish, track, and meet individual and team performance metrics that align with organizational goals. Monitor the progress of key performance indicators related to operational efficiency, quality, and client satisfaction.

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