Manager – Meetings & Incentives (MICE) & Travel Trade for North and East India (Representing a Major South-East Asian Destination in India)

Key Responsibilities

1. Market Development & Client Engagement

• Promote Meeting and Incentive group travel to a premier Asian destination in North and East India.
• Develop and maintain relationships with senior corporate decision-makers (70% of the work) and MICE travel agents (30% work).
• Build and nurture a database of key corporate and trade contacts, targeting a minimum of 25 new leads per month (15 corporate minimum).
• Conduct one-on-one client meetings,
• Be able to prepare and give destination presentations to corporate, MICE agencies and other larger seminars.
• Provide destination insights, market intelligence, and strategic recommendations to enhance visibility and business from India.

2. Account & Client Servicing

• Manage day-to-day client servicing- including supporting agencies with group operations, and ensuring seamless coordination with destination counterparts.
• Support trade partners and corporates with destination knowledge, itinerary planning, and incentive ideas.
• Provide market feedback and insights on emerging trends, competition, and macroeconomic factors.

3. Marketing Coordination

• Support and coordinate MICE marketing and co-op campaigns from concept to execution.
• Evaluate proposals for quality, ROI, and alignment with brand objectives.
• Monitor campaign KPIs, track deliverables, and manage post-campaign documentation and invoicing.
• Prepare and present market feedback in regular review calls and reports.

4. Trade Education & Development

• Conduct periodic trade training sessions and product update presentations.
• Collaborate with key travel trade partners to develop and refresh MICE-focused itineraries and experiences.
• Integrate the destination’s key experiences into corporate and MICE cruise offerings.

5. Reporting & Analytics

• Submit weekly sales and activity reports.
• Compile and present monthly and half-yearly MICE performance reports with qualitative and quantitative insights.
• Contribute to internal databases, research initiatives, and market analyses.

Required Skills & Attributes

Professional Competencies

• Strong understanding of the Indian MICE and travel trade landscape.
• Proven experience in corporate or incentive group sales, ideally with a hotel chain, tourism board, or DMC.
• Excellent communication and presentation skills in English.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Canva.
• Strong time management and multitasking abilities.
• Analytical skills to assess market trends and performance data.
• Strategic mindset to contribute to marketing and promotional planning.

Personal Attributes

• Relationship-oriented with excellent networking skills.
• Reliable, punctual, and disciplined with high personal integrity.
• Team player with the ability to work independently.
• Creative approach to destination storytelling and presentation.
• Comfortable traveling and escorting familiarization (FAM) groups abroad.
• Adherence to company policies and professional etiquette.

Performance Metrics (KPIs)

• Minimum 25 new corporate/trade contacts per month (with 15 corporate).
• Regular client meetings, destination updates, and sales reports delivered as per schedule.
• Execution of marketing campaigns within budget and timelines.
• Demonstrated increase in destination awareness and qualified MICE leads.

Compensation

• Salary:

   Commensurate with experience and qualification