Posted:1 month ago|
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5 - 8+ years’ experience in operations, logistics, or customer support, ideally in a startup or high-growth environment.
Excellent verbal and written English communication skills — ability to engage confidently with international clients, with a passion for clear, empathetic customer interactions.
Strong problem-solving and organizational skills, with the ability to stay calm under pressure.
Comfortable using data and metrics to measure both operational performance and customer satisfaction.
Hands-on approach with a willingness to jump into customer conversations when needed.
Experience in last-mile logistics, delivery, or marketplace operations.
Familiarity with workforce management tools, support platforms (e.g., Intercom, Zendesk), or BI tools.
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3.2 - 9.0 Lacs P.A.
mohali, punjab
Experience: Not specified
Salary: Not disclosed
3.2 - 9.0 Lacs P.A.
