Growth & Operations Intern

Job Description

Job Information Date Opened 05/29/2025 Job Type Full time Industry Sales - Marketing Work Experience Fresher City Mohali State/Province Punjab Country India Zip/Postal Code 140103 Job Description At our new venture Spark Studio, we’re building a digital-first extracurricular learning platform that makes learning effective, enjoyable, and delightfully easy for children and parents. We’re backed by Silicon Valley’s most prestigious accelerator, Y Combinator, and Better Capital. Students from over 9 countries are already learning on Spark Studio. Job Description: As a Growth & Operations Intern, you will play a key role in ensuring our live classes run smoothly and supporting our early growth efforts. You’ll work closely with both the operations and growth teams, helping manage class execution while also driving engagement and conversion across user journeys. This is a cross-functional role ideal for someone who is hands-on, detail-oriented, and excited to work in a fast-paced startup environment Responsibilities: Manage live class operations during assigned shifts. Ensure timely participation of both students and teachers in scheduled classes. Take ownership of weekend class execution, proactively resolving any issues. Act as a bridge between the sales and ops teams by tracking trial class attendance and following up with users. Handle teacher escalations, such as dashboard or connectivity issues. Create and manage user profiles in the LMS for students. Assist with trial and paid batch creation, slot edits, and batch updates. Maintain and update daily trial booking and student tracking sheets. Coordinate with teachers regarding upcoming sessions. Support lead management and campaign tracking through tools like Google Sheets and CRM systems. Maintain and update growth-related data such as trial-to-paid conversions and parent/student engagement. Work with the team on improving landing pages, trial experience feedback, and optimizing drop-offs in the sales funnel. Requirements Graduate or currently pursuing graduation in any discipline Strong communication and coordination skills Comfortable using Google Sheets and online platforms Highly organized, dependable, and proactive Willing to work on weekends with a weekday off Benefits Working Hours: Weekdays: 12 PM to 9 PM (1 weekday off between Tuesday, Wednesday, or Thursday) Weekends: 11 AM to 7 PM Successful completion of internship will eventually lead to a full-time employment.