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NCR Atleos
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Manager HR Shared Services

Manager HR Shared Services

NCR Atleos

0 years

7 - 8 Lacs

mumbai

Posted:4 days ago| Platform: GlassDoor logo

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Skills Required

efficiency service support automation workflow resolve maintenance workday compliance data regulations communication collaboration coaching development documentation training audits testing report recruitment tracking

Work Mode

On-site

Job Type

Part Time

Job Description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Manage a regional or multi-country HR Shared Services team, including Tier 1 and Tier 2 staff
Oversee daily operations and ensure consistent service delivery across locations
Monitor KPIs, dashboards, and SLAs to assess performance and identify improvement opportunities
Collaborate with the Operational Excellence team on improvement projects and HR service-related technical enhancements
Support initiatives to enhance automation, workflow efficiency, and process standardization
Partner with CoEs, HRBPs, and external vendors to resolve escalated issues and ensure service continuity
Support the implementation and maintenance of HR systems and tools, including Workday and ServiceNow
Ensure compliance with local labor laws, data privacy regulations, and corporate policies across regions
Foster intercultural communication and collaboration within the team and with stakeholders
Provide coaching and development support to Team Leads and Specialists
Contribute to documentation, training, and knowledge base improvements
Participate in audits, system testing, and annual HR events
Report operational insights and trends to the Executive Director

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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NCR Atleos

IT Services and IT Consulting

Atlanta Georgia

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Manager HR Shared Services