Manager Hotel Commercial Performance

Company Description

more than hotels

we’re creating innovative lifestyle experiences

40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups

• Own and drive a portfolio of hotels assigned in achieving their commercial KPI’s. To lead hotel pre-opening critical path together with SMDL, GE, Revenue & Communications country leader. To develop commercial skills of hotel SMDL leaders. Analyze commercial result, propose action plans for improvement. Provide commercial guidance for operations leader as required. To manage specific commercial projects as assigned by the Commercial Head.
• To own and drive a portfolio of hotels assigned in achieving their commercial KPI’s .
• To optimize all relevant commercial opportunities (Sales, Digital, Marketing, Communications, Loyalty, GE, Distribution, Revenue).
• Conducts regular commercial reviews with hotel teams, including structured commercial reviews and attendance at RevMax meetings.
• Collaborates with country commercial expertise for specific activities.
• Execute HUB & country-level commercial programs across India & South Asia.
• Lead property commercial audits and support hotels with reviews and engagement sessions.
• Develop commercial talent through workshops, reviews, and one-on-one coaching.
• Manage loading of country-level room offers with the Digital Marketing team.
• Support pre-opening hotels by validating business plans, ensuring completion of commercial tasks (TARS Kit & OTA Kit), and uploading contracts in Cvent.
• Analyze commercial performance reports (EOM, DDR, STR, forecasts, campaigns, segmentation) and recommend improvement actions.
  

Qualifications

• Bachelor’s Degree in Business Administration, Management, or Hospitality (Master’s preferred) and 3 years of relevant experience in the hotel industry.
• Excellent Communication Skills.
• Solid understanding of hotel operations and commercial functions
  

• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); good presentation and influencing skills.
• Service-oriented with keen attention to detail.
• Collaborative team player with strong interpersonal skills and the ability to work across diverse cultures.
• Flexible and adaptable, with the ability to manage change and deliver results under dynamic conditions.
• Demonstrated ability to work independently with initiative.
• Highly motivated, energetic, and positive “can-do” attitude.