Manager – Funds & Payments Operations

Job Title: Manager – Funds & Payments Operations

Location: GIFT City, Gujarat

About Zanskar Securities

Zanskar Securities is a SEBI-registered brokerage firm operating out of GIFT City and Bengaluru. We specialize in delivering reliable, compliant, and high-touch execution services in equity, derivatives, and options markets. Our clientele includes HNIs, NRIs, and leading domestic and global institutions.

Role Overview

We are seeking an experienced professional to oversee end-to-end fund management, reconciliations, settlements, and payment operations for our brokerage operations. This role is critical in ensuring operational accuracy, compliance, and seamless cash flow management across multiple banking and payment channels.

Key Responsibilities

1. Funds Flow & Reconciliation

Monitor and manage daily fund inflows and outflows across multiple bank accounts and product pools.

Conduct end-to-end reconciliations of deposits, withdrawals, and settlements (T+1/intraday) across payment gateways and banks.

Maintain accurate daily bank books, matching ledger and system balances.

2. Settlements & Payments

Manage Clearing Member (CM), FO, and Commodity settlement obligations (pay-ins and pay-outs).

Handle instant payouts (UPI/IMPS/NEFT) and ensure SLA adherence.

Coordinate with banks and payment gateways for UTR confirmations and settlement tracking.

3. Transaction Monitoring & Issue Resolution

Monitor payment gateway success rates and escalate failure spikes proactively.

Manage failed transactions, reversals, refunds, chargebacks, and user escalations with accuracy.

Work closely with treasury, compliance, and internal teams to resolve mismatches or delays.

4. Audit, Compliance & Reporting

Maintain audit-ready documentation for all fund movements and settlements.

Prepare MIS reports, General Ledger (GL) inputs, and regulatory submissions.

Ensure adherence to SEBI regulations, internal policies, and external audit requirements.

5. Stakeholder & Treasury Coordination

Partner with treasury for funding requirements, fungible cash planning, and idle fund deployment.

Act as the escalation point for banks, payment partners, and internal stakeholders.

Drive continuous process improvement and root cause analysis for operational issues.

Qualifications & Skills

MBA/Graduate in Finance, Accounting, or related field with 8+ years of experience in Funds Operations, Payments, or Brokerage/Banking operations.

Strong expertise in bank reconciliations, settlements, and payment gateway operations.

Advanced proficiency in MS Excel and financial reporting.

Sound understanding of SEBI compliance and audit requirements.

Strong analytical, problem-solving, and stakeholder management skills.

What We Look For

Detail-oriented professional who thrives in high-volume transaction environments.

Proven ability to handle escalations and deliver operational excellence.

Flexible, deadline-driven, and passionate about building robust financial processes.