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Manager - ER

Manager - ER

Mastercard

6 - 9 years

12 - 17 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

compliance project management counsel employee relations employment law information security human resources it labor laws case management digital payments performance management communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manager Employee Relations Overview:

Mastercard is looking for an experienced Employee Relations professional to join its Global Employee Relations team. Working closely with the People Business Partners, employment law, compliance and business stakeholders, the desired candidate will develop and leverage ER best practices and processes to support our culture of decency and fairness consistent with Mastercard values and local laws. Hybrid flexible working is available.

Role:

Provide expert advice to People Business Partners, managers and employees about company policies and processes
Partner with internal employment counsel, compliance and People Business Partners to effectively manage employee relations issues/investigations
Investigate concerns raised, including complaints of discrimination, harassment, retaliation and other work-related issues
Prepare investigative documentation, including interview notes and summary of findings
Prepare, track and maintain appropriate investigation and reorganization data and documentationUse case management system to manage cases from intake to resolutionProvide and manage periodic reporting to relevant senior stakeholders
Establish strong cross-functional relationships at all levels and geographiesFor the APAC region, provide sound ER advice and guidance to People Business Partners and managers on a range of ER topics such as performance management, merger and acquisition, TUPE, disciplinary processes, absence management and managing risk in termination of employment within the framework of leading with carePartner with relevant control functions on investigations and outcomes
Create insights from data to inform process and improvements to drive a culture consistent with Mastercard values

All About You:

Experience of multi-national, fast-paced organization CIPD qualified or equivalent work experience Deep human resources experience, with demonstrated passion for employee relations Solid understanding of employment and labor laws Proven project management skills with demonstrated ability to drive global projects Experience advising on a wide range of employee relations issues Strong investigative skills Strong analytical and problem solving skills with ability to organize and analyze data Excellent interpersonal skills with demonstrated patience, tact, and respect Exceptional detail and follow-up skills Excellent verbal and written communication skills

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Manager - ER