Manager - Creative Strategist

Role Overview

Creative Strategist Manager / Cluster Head

Key Responsibilities

Business Leadership & Growth

• Lead and manage multiple accounts or business units within the assigned cluster.
• Drive revenue growth, profitability, and client retention through proactive strategy and performance.
• Identify business expansion opportunities and collaborate with leadership on new pitches.
• Ensure alignment between client goals, team output, and organizational objectives.
  

Team Leadership & Development

• Mentor and guide Strategists, Designers, and Creative Leads within the cluster.
• Foster a collaborative, high-performance culture that balances creativity and accountability.
• Conduct regular reviews to assess productivity, morale, and growth of team members.
• Encourage knowledge sharing, skill development, and inter-team synergy.
  

Client Relationship & Strategy

• Act as a senior strategic partner for key clients, understanding their brand and marketing objectives deeply.
• Oversee campaign planning and execution to ensure creativity, innovation, and measurable ROI.
• Manage escalations and ensure timely, high-quality delivery of all digital initiatives.
• Represent Fruitbowl Digital’s vision and expertise in every client interaction.
  

Operational Excellence

• Oversee day-to-day operations across accounts — timelines, deliverables, budgets, and team utilization.
• Implement and monitor efficient processes for workflow, resource allocation, and reporting.
• Collaborate with internal departments to ensure seamless project execution and quality control.
• Drive innovation, automation, and smarter ways of working across the cluster.
  

Performance Tracking & Reporting

• Track cluster-level KPIs — revenue, margins, client satisfaction, and team performance.
• Share periodic business reports and insights with senior leadership.
• Analyze performance data to identify patterns, opportunities, and areas of improvement.