Manager - Business Collaboration

About The Company

I) Position Summary

• Key Objective / Purpose of the Job:
  

• Major Activities
  

Major Activities Would Be In The Following Areas

• Support to Business Teams – For understanding customer requirements understanding/RFPs.
• Design & Development – For APIs, Web Applications, Integrations with third party providers for TTS, STT, Voice Bots, etc.
• Solutioning – Drive solutions to cater to business requirements.
• Technical Specifications – HLD/LLD, Sequence Diagrams, Any Technical Requirements on OEM Platform, Handover Documents to Operations.
• Customer Development Support - Assist customer development team to integrate with TATA platform in sandbox environment.
• Application L4 Support – On in-house developed applications.
  

II) Person Specification

• Essential Qualifications:
• Solid Programing experience on NodeJS.
• Mandatory experience working with CPAAS Platforms (like Twilio, Vonage, Ring Central, Restcomm, etc.)
• Familiarity with Cloud Hosted – Real time communications applications.
• At least 3 years of Telecom Domain experience
• BE/MCA with at least 6-10 years of professional experience in software development.
• Requisite Skills:
  

• At least 3 years+ experience on NodeJS & Express JS framework.
• At least 1 year+ experience working with UI frameworks like Angular/ReactJS.
• At least 2 years+ experience working with CPAAS Platforms.
• At least 3 years of experience in Unix or Similar Operating Systems.
• At least 3 years of experience working with SQL/NO SQL databases
• Mandatory to have some development Real time communications applications (E.g. SIP, WebRTC)
• Mandatory experience with any cloud platform like AWS, GCP, Azure.
• Mandatory working experience on CI/CD Tools.
• Good to have – Experience integrating with TTS, STT AI Frameworks
• Good to have – Experience on experience on Docker/Kubernetes
• Good to have – Exposure on Elastic Search, Logstash & Kibana Stack.
  

• Ability to understand business goals and map to technical requirements.
• Experience working in Agile methodology.
• Exposure to tools like GIT and JIRA would be a plus.
  

• Solid written and verbal communication skills.
  

• Good collaboration skills and a team player – as role will require strong collaboration with Architects & Product Teams
• Desire to work as part of fast-paced team in a rapidly evolving environment, helping to build processes, best practices and tools while executing on initiatives.
• Should be open to learn new technology skills – especially around AI
• Work Experience
• At least six years of software development experience in a product development/software services environment.