Manager - Business Collaboration

I) Position Summary

Help support the full lifecycle of the applications. These applications cater to TATAs portfolio of Business Collaboration Services.

Major activities would be in the following areas:

1. Support to Business Teams For understanding customer requirements understanding/RFPs.
2. Design & Development For APIs, Web Applications, Integrations with third party providers for TTS, STT, Voice Bots, etc.
3. Solutioning Drive solutions to cater to business requirements.
4. Technical SpecificationsHLD/LLD,Sequence Diagrams, Any Technical Requirements on OEM Platform, Handover Documents to Operations.
5. Customer Development Support - Assist customer development team to integrate with TATA platform in sandbox environment.
6. Application L4 Support On in-house developed applications.

II) Person Specification:

Solid Programing experience on NodeJS.

Mandatory experience working with CPAAS Platforms (like Twilio, Vonage, Ring Central, Restcomm, etc.)

Familiarity with Cloud Hosted Real time communications applications.

At least 3 years of Telecom Domain experience

BE/MCA with at least 6-10 years of professional experience in software development.

At least 3 years+ experience on NodeJS & Express JS framework.

At least 1 year+ experience working with UI frameworks like Angular/ReactJS.

At least 2 years+ experience working with CPAAS Platforms.

At least 3 years of experience in Unix or Similar Operating Systems.

At least 3 years of experience working with SQL/NO SQL databases

Mandatory to have some development Real time communications applications (E.g. SIP, WebRTC)

Mandatory experience with any cloud platform like AWS, GCP, Azure.

Mandatory working experience on CI/CD Tools.

Good to have Experience integrating with TTS, STT AI Frameworks

Good to have Experience on experience on Docker/Kubernetes

Good to have Exposure on Elastic Search, Logstash & Kibana Stack.

Ability to understand business goals and map to technical requirements.

Experience working in Agile methodology.

Exposure to tools like GIT and JIRA would be a plus.

Solid written and verbal communication skills.

NOTE: Customer Base & TATA teams are located in International & India Geography.

Good collaboration skills and a team player as role will require strong collaboration with Architects & Product Teams

Desire to work as part of fast-paced team in a rapidly evolving environment, helping to build processes, best practices and tools while executing on initiatives.

Should be open to learn new technology skills especially around AI

At least six years of software development experience in a product development/software services environment.