Manager Air Freight Operations

Job Description

We are looking for an experienced and proactive Air Freight Manager Operations to lead our air cargo forwarding operations and drive service excellence. Work Location: Gurugram Key Responsibilities: Negotiate and secure competitive air freight rates with airlines and carriers based on routing, service level, and volume commitments. Manage end-to-end air export processes, including space bookings, documentation, and compliance with international trade regulations. Develop and maintain strong relationships with airline partners, co-loaders , and overseas agents to support global air freight operations. Work closely with sales, operations, and customer service teams to align procurement strategies with client requirements. Monitor market trends and carrier performance to identify opportunities for cost savings and service enhancements. Support business development by leveraging procurement insights to win new accounts and retain existing clients. Prepare and review reports related to freight rates, carrier performance, and shipment metrics. Ensure timely communication with stakeholders regarding booking confirmations, delays, or service issues. Ensure compliance with all applicable regulations, including IATA, TSA, and local customs requirements. Qualifications & Skills: Bachelor’s degree in Logistics, Supply Chain, International Business, or a related field (preferred). Mandatory: 6 to 9 years in air freight operations within the freight forwarding industry . Strong negotiation and analytical skills with a track record of securing cost-effective air freight solutions. In-depth knowledge of air cargo routing, airline service structures, and international trade compliance. Excellent communication and interpersonal skills for working with carriers, agents, and internal teams. Show more Show less