Job
Description
As an experienced and proactive Air Freight Manager Operations, you will be responsible for leading our air cargo forwarding operations and driving service excellence. Your primary location of work will be Gurugram. Your key responsibilities will include negotiating and securing competitive air freight rates with airlines and carriers based on routing, service level, and volume commitments. You will be managing end-to-end air export processes, which includes space bookings, documentation, and ensuring compliance with international trade regulations. Developing and maintaining strong relationships with airline partners, co-loaders, and overseas agents to support global air freight operations is crucial. Collaboration with sales, operations, and customer service teams to align procurement strategies with client requirements will also be part of your role. Monitoring market trends and carrier performance to identify opportunities for cost savings and service enhancements is essential. You will also be supporting business development by leveraging procurement insights to win new accounts and retain existing clients. Additionally, preparing and reviewing reports related to freight rates, carrier performance, and shipment metrics are key tasks. It is important to ensure timely communication with stakeholders regarding booking confirmations, delays, or service issues, and to guarantee compliance with all applicable regulations, including IATA, TSA, and local customs requirements. To be successful in this role, you should hold a Bachelor's degree in Logistics, Supply Chain, International Business, or a related field (preferred), and have a minimum of 6 to 9 years of experience in air freight operations within the freight forwarding industry. Strong negotiation and analytical skills with a proven track record of securing cost-effective air freight solutions are necessary. In-depth knowledge of air cargo routing, airline service structures, and international trade compliance is required. Excellent communication and interpersonal skills are vital for effective collaboration with carriers, agents, and internal teams.,
