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Capillary Technologies
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Management Trainee - Enablement

Management Trainee - Enablement

Capillary Technologies

0 years

4 - 8 Lacs

bengaluru

Posted:3 weeks ago| Platform: GlassDoor logo

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Skills Required

management enablement engagement retention saas onboarding marketing learning training content stack software connect reporting model coaching certifications architecture creativity communication presentation data leadership collaborative

Work Mode

On-site

Job Type

Part Time

Job Description

Asia

Bengaluru

Job Description

At Capillary, we help brands build customer loyalty, and create hyper personalized experiences driving engagement & improving retention. We pioneered the industry with SaaS based total customer experience platform working with some of the fortune 500 companies.

We are looking for an enablement pro to join us at Capillary. This is a highly visible role that will require specialized program management skills to ensure that newly hired sales/CS/AM team members are equipped with the necessary knowledge, skills, and resources to become successful contributors to the revenue organization with primary focus on accelerating time-to-productivity and revenue readiness. This role will be a part of our Global enablement function and works collaboratively with sales leaders, product leaders, external vendors and enables a tailored, highly personalized and comprehensive onboarding & ongoing readiness programs.

What you will do

Program management: In partnership with the Regional sales leaders, marketing & product teams, you will co-create an onboarding curriculum and ongoing readiness programs tailored to different sales/CS roles and levels, embedding various learning avenues such as classroom training, e-learning, workshops, role-playing, and real-life scenarios.
Content Development: Create and update onboarding materials in a highly gamified/engaging experience with training guides, presentations, job aids, sales playbooks, and other resources that enable stickiness and faster ramp times.
Sales Process & Methodology: We want our onboarding process highly aligned to our sales process - so experience or knowledge of sales methodologies & process would be a great value add.
Training Facilitation: Facilitate in-person/virtual sessions for cohorts of new hires or during the initial alignment and foster a positive learning experience.
Sales Tools & Technology: Familiarity with sales tech stack and ability to train the teams on effectively using/adhering to software, workflows and process to maximize their productivity.
Experiential Learning: Connect the ground reality to learning, work with people in the trenches and simulate a safe space for new hires to practice, fail fast, self reflect and build right behaviors.
Performance Evaluation: Clearly define sales ramp and effectively build new hire performance reporting model providing visibility & insights to Regional sales leads.
Continuous Improvement: Continuously assess and improve the onboarding program based on feedback from new hires, sales leaders, and other stakeholders. Stay current with industry best practices to enhance the onboarding experience and ensure it aligns with our sales goals
Orchestrate Coaching: Work with leaders to embed coaching right from the onboarding stage to build an effective coaching culture.

What you will bring

Preferably Master's degree from tier 1 or tier 2 business school
Certifications or internships in revenue architecture, sales and marketing are a plus.
Creativity is a huge plus for this role. Let your imagination run wild
Excellent communication and presentation skills with the ability to effectively convey information to diverse audiences.
True Grit and versatility in taking up absolutely tactical tasks to highly strategic initiatives
Data driven and analytical - ability to look at big picture and provide an insightful reporting to leadership teams is crucial for this role
Strong organizational and project management skills, with the ability to handle multiple tasks and priorities simultaneously.
Collaborative and team-oriented approach, with the ability to work with cross-functional teams.

Job Requirement

Communication skills

Presentation skills

Analytical

Creative

MS Office proficiency - High

Marketing

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Capillary Technologies

Information Technology / Customer Engagement

Bangalore

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Management Trainee - Enablement