Management Information System Executive

Company Description

Urban Yatra is a trusted travel and tour management company committed to delivering exceptional travel experiences across India. With a strong presence in Odisha and other key destinations, we specialize in organizing well-crafted tour packages, corporate travel solutions, and personalized itineraries tailored to the unique needs of our clients.

Over the years, Urban Yatra has built a reputation for professionalism, transparency, and customer satisfaction. Backed by a dedicated team of travel experts, our services include hotel bookings, transportation, sightseeing, pilgrimage tours, and MICE (Meetings, Incentives, Conferences, and Exhibitions) management.

We operate our own fleet of vehicles and maintain strong tie-ups with quality hotels to ensure a seamless and comfortable journey for every traveler.

Whether you're planning a family vacation, a romantic getaway, a spiritual retreat, or a corporate offsite, Urban Yatra is your reliable partner for safe, memorable, and hassle-free travel.

Role Description

We are seeking a detail-oriented and proactive individual for the MIS Executive position to support our daily operational activities and manage MIS reporting. The ideal candidate should possess strong analytical skills, proficiency in MS Excel, and the ability to coordinate effectively with different teams.

Key Responsibilities:

• To explain the benefits of the products or services to potential clients.
• Respond to customer queries via email, WhatsApp, and calls
• Prompt follow-ups at the committed time with travelers.
• Understanding client specifications and suggesting suitable tours.
• Ensuring timely follow-ups with inquiries and converting customers.
• Preparing customized itineraries to suit the clients’ preferences and budget
• Competent skills in MS Excel/Word to prepare reports
• Knowledge of booking air tickets, hotel booking & local transportation, etc.
• Booking Holidays for customers & solving their queries & any other responsibility in the office as assigned by the superior.
• Share introductory emails and marketing flyers with the existing customers & new prospects.
• Ability to adapt to new processes within a limited time frame.

Qualifications

• Proficiency in Information Systems and Management Information Systems (MIS)
• Strong Analytical Skills for data analysis and reporting
• Experience in MIS Reporting and developing MIS protocols
• Excellent Communication skills for both verbal and written interactions
• Ability to work collaboratively in an on-site environment
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in the travel or hospitality industry is a plus