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Northern Trust Corp. logo

Major Incident Commander

10 - 16 years

0 Lacs

pune maharashtra

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

it service management cloud firewalls routers vpn ldap san virtualization email systems event management servicenow word excel visio waterfall agile methodologies analytical skills major incident commander unix linux servers networks load balancers oraclesql databases enterprise monitoring access management solutions microsoft office applications teams software development lifecycle sdlc itil v4 managed service professional strategic leader certification financial services domain experience verbal written communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior Major Incident Commander at Northern Trust, a globally recognized financial institution with over 130 years of experience, you will play a crucial role in leading crisis resolution across multiple platforms. Based in Pune, in a hybrid work environment, you will utilize your 16+ years of overall experience, including 10+ years in IT Service Management, to efficiently manage major incidents and ensure the swift restoration of services for clients and business partners. Your primary responsibilities will include executing the major incident management process, commanding major incident calls, and contributing to continuous improvement initiatives. Your expertise in IT infrastructure components such as Unix/Linux Servers, Cloud, networks, databases, and monitoring solutions will be essential in identifying opportunities to reduce service disruptions. With a Bachelor's Degree in Business, Computer Science, or a related field, you will have the confidence to work with all levels of management and possess comprehensive knowledge of tools such as ServiceNow and Microsoft Office applications. Your ITIL V4 certification, experience with SDLC methodologies, and analytical mindset will further enhance your ability to excel in this role. In addition to your technical skills, your excellent verbal and written communication abilities, adaptability to change, and capacity to remain calm under pressure will be key assets in managing major incidents effectively. Your willingness to work in a fast-paced, 24x7 command center environment and your commitment to continuous learning and improvement will be highly valued. Joining Northern Trust means becoming part of a collaborative work culture that encourages personal and professional growth. As a partner in a company committed to making a positive impact on the communities it serves, you will have the opportunity to contribute to a greater purpose and build a rewarding career. If you are ready to leverage your experience and skills to make a difference in a Fortune 500 company known for its integrity and innovation, apply today and explore the possibilities of working with one of the world's most admired and sustainable organizations. #MadeForGreater,

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