3 Enterprise Monitoring Jobs

As an experienced professional with 5 - 8 years of expertise in application Performance Monitoring Tools such as AppDynamics, Dynatrace, and Manage Engine, you will play a crucial role in aiding the team with the installation, configuration, and maintenance of both new and existing Dynatrace environments. Your responsibilities will include monitoring the Dynatrace environments, troubleshooting any arising issues, and assisting in the migration from Dynatrace Managed to Dynatrace SaaS. In collaboration with our client, you will be instrumental in setting up 2 new Dynatrace SaaS environments, consolidating/migrating numerous Dynatrace Managed environments, and configuring the Dynatrace environments. Additionally, you will manage the data migration process and ensure the effective operation of the new environments. Your expertise will also be utilized in the creation of client-oriented Dynatrace user and administrator guides, contributing to comprehensive documentation. As a Subject Matter Expert (SME) in enterprise Monitoring encompassing APM, Synthetic monitoring, Browser Monitoring, Log monitoring, Real user Monitoring, and java and .net based applications, you will be responsible for providing Health and performance data reports, developing custom dashboards, and setting up custom alerts. You will collaborate closely with the Monitoring Team, production support, and application teams to gather requirements and configure application level monitoring effectively. Furthermore, your familiarity with New Relic Application performance monitoring will be leveraged to configure the tool for monitoring purposes, including setting up alerts and dashboards. Your strong proficiency in Dynatrace monitoring tools and solutions, along with your ability to configure and customize the platform to address specific monitoring needs, will be essential. Your solid understanding of application performance management (APM) concepts and methodologies, coupled with your experience in monitoring and troubleshooting complex distributed systems comprising applications, databases, and networks, will be crucial to the success of our projects. While not mandatory, it would be advantageous to possess experience in monitoring and troubleshooting complex distributed systems, knowledge of cloud-based environments such as AWS, Azure, and Google Cloud, and familiarity with DevOps practices and tools, including CI/CD pipelines. Your strong analytical and problem-solving skills, excellent communication and collaboration abilities, capacity to multitask and prioritize tasks in a fast-paced environment, and continuous learning mindset to stay abreast of the evolving Dynatrace platform and industry trends will be highly valued.,

As a Senior Major Incident Commander at Northern Trust, a globally recognized financial institution with over 130 years of experience, you will play a crucial role in leading crisis resolution across multiple platforms. Based in Pune, in a hybrid work environment, you will utilize your 16+ years of overall experience, including 10+ years in IT Service Management, to efficiently manage major incidents and ensure the swift restoration of services for clients and business partners. Your primary responsibilities will include executing the major incident management process, commanding major incident calls, and contributing to continuous improvement initiatives. Your expertise in IT infrastructure components such as Unix/Linux Servers, Cloud, networks, databases, and monitoring solutions will be essential in identifying opportunities to reduce service disruptions. With a Bachelor's Degree in Business, Computer Science, or a related field, you will have the confidence to work with all levels of management and possess comprehensive knowledge of tools such as ServiceNow and Microsoft Office applications. Your ITIL V4 certification, experience with SDLC methodologies, and analytical mindset will further enhance your ability to excel in this role. In addition to your technical skills, your excellent verbal and written communication abilities, adaptability to change, and capacity to remain calm under pressure will be key assets in managing major incidents effectively. Your willingness to work in a fast-paced, 24x7 command center environment and your commitment to continuous learning and improvement will be highly valued. Joining Northern Trust means becoming part of a collaborative work culture that encourages personal and professional growth. As a partner in a company committed to making a positive impact on the communities it serves, you will have the opportunity to contribute to a greater purpose and build a rewarding career. If you are ready to leverage your experience and skills to make a difference in a Fortune 500 company known for its integrity and innovation, apply today and explore the possibilities of working with one of the world's most admired and sustainable organizations. #MadeForGreater,

Join our team at Litera, where legal technology meets excellence. With over 25 years of experience, Litera has been a pioneer in legal technology innovation, developing software solutions to enhance impact and efficiency in the legal industry. Our suite of integrated legal tools, designed by top legal professionals, simplifies core legal workflows, fosters secure collaboration, and organizes firm knowledge and experience. We strive to empower over 2.3 million legal professionals every day, enabling them to focus on their craft. At Litera, we believe in less busy work and more of life's work. As a Site Reliability Engineer (SRE) at Litera, you will be an integral part of a dynamic team dedicated to driving innovation in the legal technology sector. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that significantly impact the legal profession. In this role, you will play a vital role in ensuring the availability, reliability, and resiliency of Litera's SaaS applications and technology services. You will be involved in designing, building, enhancing, and supporting next-generation applications while adhering to industry best practices for configuration management, incident management, application monitoring, and disaster recovery. Your responsibilities will include resolving software defects, supporting on-premises customer-maintained software products, and participating in a 24x7 SRE team on-call rotation. Key Responsibilities: - Serve as a subject matter expert for SaaS-hosted applications and underlying architecture - Address unique challenges across the organization - Provide ongoing support for customer-facing applications and escalations - Participate in a 24x7 SRE team on-call rotation - Conduct root cause analysis for major outages and incidents - Automate processes to reduce toil - Build and maintain product availability and performance dashboards - Recommend and implement solutions to improve the environment continuously - Maintain security compliance and configuration standards - Organize and lead cross-functional teams to resolve critical production issues - Manage organizational disaster recovery events and processes - Write and maintain technical documentation - Mentor others within the organization and be a technical leader - Demonstrate dependability and support for the team Qualifications: - 2+ years of experience in debugging applications and defect management - 2+ years of experience working with cloud providers (AWS/Azure) - 1+ years of experience working with container orchestration technologies - 1+ years of experience working with configuration management tools (Terraform) - Prior work experience in a Site Reliability Engineer or Support Engineer role - Good working knowledge of enterprise monitoring and alerting tools - Strong problem-solving skills and reverse engineering discipline - Ability to troubleshoot server operating systems, databases, and web servers - Understanding of software engineering best practices and agile methodologies - Familiarity with application service scaling and architectural changes - Ability to simplify and explain complex issues - Quick learner with a willingness to adapt to new technologies - Understanding of ITIL and service management processes - Experience in tuning databases and working in a fast-paced environment - Strong sense of urgency and professional composure under pressure Preferred Skills: - Experience working on SaaS teams - Experience in regulated environments (SOX, HIPAA, PCI) - Industry-relevant certifications - Software development experience - Background in application security and compliance Why Join Litera - Company culture emphasizing growth, integrity, and impactful work - Commitment to employees" well-being and professional growth - Global, dynamic, and diverse team fostering collaboration and problem-solving - Comprehensive benefits package promoting work-life balance and career development At Litera, we are an equal opportunity employer dedicated to creating an inclusive environment that celebrates diversity and empowers all employees to succeed.,