4.0 - 7.0 years

3 - 5 Lacs

New Delhi, Gurugram

Work from Office

Key Responsibilities: Maintain and monitor all network, security, and computer systems to meet the organization's current and future requirements. Install, configure, and troubleshoot hardware and software components (servers, desktops, laptops, printers, etc.). Administer user accounts, permissions, email systems, and access controls (e.g., Active Directory, Office 365). Perform regular backups, data recovery operations, and system updates. Monitor system performance and proactively address issues related to performance, security, or reliability. Ensure compliance with company policies and IT standards. Provide technical support to staff and troubleshoot IT issues in person, remotely, or via phone. Manage IT inventory, procurement, and vendor relationships. Develop and maintain documentation of IT systems, procedures, and configurations. Collaborate with external vendors and consultants as needed for specialized projects or support. Required Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience). 5+ years of experience in IT administration or support. Strong knowledge of Windows/Linux server administration. Familiarity with networking concepts (TCP/IP, DNS, DHCP, firewalls, VPN). Experience with Microsoft Active Directory, Office 365, and Group Policy. Working knowledge of backup and disaster recovery processes. Proficiency with helpdesk/ticketing systems and remote desktop tools. Preferred Skills: Experience with virtualization technologies (e.g., VMware, Hyper-V). Familiarity with cloud platforms (e.g., AWS, Azure). Scripting skills (e.g., PowerShell, Bash) for automation. Soft Skills: Excellent problem-solving and critical-thinking abilities. Strong verbal and written communication skills. Ability to work independently and manage multiple priorities. Team player with a customer-oriented mindset.

Posted 1 day ago

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Interaction Specialists Entrata India

1.0 - 2.0 years

3 - 4 Lacs

Pune

Work from Office

We are seeking a detail-oriented and self-disciplined Interaction Specialists to join our team. In this role, you will handle email and chat communication with tenants. You will play a critical role in delivering a high standard of customer care while maintaining accurate records and ensuring timely responses. If you are passionate about delivering excellent customer service and thrive in a detail-oriented, independent work environment, we encourage you to apply and join our dynamic team. Responsibilities will include Write well-designed, testable, efficient code Respond promptly and professionally to tenant inquiries via email and chat. Handle a variety of tenant concerns, including payment inquiries, maintenance requests, and general information. Follow established guidelines and protocols to resolve tenant issues effectively. Collaborate with internal teams as needed to address complex issues. Ensure a high level of customer satisfaction through clear, empathetic, and thorough communication. Manage time effectively while handling multiple inquiries during shifts. Minimum Qualifications Experience: Minimum of 1-2 years in customer support, customer care, or a similar role, preferably in the real estate or rental market. Language Skills: Strong English reading and writing skills with excellent grammar and clarity. Attention to Detail: Ability to accurately document and follow up on all tenant communications. Independence & Discipline: Self-motivated and capable of working independently with minimal supervision. Flexibility: Willingness to work in shifts, including evenings, weekends, and holidays as needed. Technology Skills: Proficiency in using customer support platforms, email systems, and chat tools. Preferred Qualifications If you are passionate about delivering excellent customer service and thrive in a detail-oriented, independent work environment, we encourage you to apply and join our dynamic team.

Posted 4 weeks ago

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Senior HubSpot Administrator (Solo Role) Augmented Ally IT Solutions Pvt Ltd

5.0 - 10.0 years

6 - 15 Lacs

Ahmedabad

Remote

We’re hiring a Senior HubSpot Administrator to fully own our HubSpot platform. This solo role suits a self-starter with strong technical skills &a strategic mindset. You'll manage end-to end HubSpot operations, supporting both internal &client needs. Required Candidate profile Own & manage HubSpot end-to-end. Configure & manage Marketing, Sales, Service & Operations all Hubs, build workflows, reports, and automations. Ensure data hygiene, integrate tools, launch campaigns.

Posted 1 month ago

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