It Administrator

Key Responsibilities:

• Maintain and monitor all network, security, and computer systems to meet the organization's current and future requirements.
• Install, configure, and troubleshoot hardware and software components (servers, desktops, laptops, printers, etc.).
• Administer user accounts, permissions, email systems, and access controls (e.g., Active Directory, Office 365).
• Perform regular backups, data recovery operations, and system updates.
• Monitor system performance and proactively address issues related to performance, security, or reliability.
• Ensure compliance with company policies and IT standards.
• Provide technical support to staff and troubleshoot IT issues in person, remotely, or via phone.
• Manage IT inventory, procurement, and vendor relationships.
• Develop and maintain documentation of IT systems, procedures, and configurations.
• Collaborate with external vendors and consultants as needed for specialized projects or support.

Required Qualifications:

• Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 5+ years of experience in IT administration or support.
• Strong knowledge of Windows/Linux server administration.
• Familiarity with networking concepts (TCP/IP, DNS, DHCP, firewalls, VPN).
• Experience with Microsoft Active Directory, Office 365, and Group Policy.
• Working knowledge of backup and disaster recovery processes.
• Proficiency with helpdesk/ticketing systems and remote desktop tools.

Preferred Skills:

• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Familiarity with cloud platforms (e.g., AWS, Azure).
• Scripting skills (e.g., PowerShell, Bash) for automation.

Soft Skills:

• Excellent problem-solving and critical-thinking abilities.
• Strong verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Team player with a customer-oriented mindset.