M365 Administrator

Job Description

Microsoft 365 Administrator (L2) Job Description: This position requires a dynamic personality who has expertise on Microsoft 365 modern workplaces services with Hybrid Identity and Device setup. The selected candidate will be responsible for managing and administrating the Hybrid M365 Tenant and Google Workspace which is already deployed. The position requires frequent interaction with employees, customers, GSD technicians, and analysts to troubleshoot problems related to the use of multifunctional systems within Dibber. Required and mandatory skillset: · MS Teams Administration including experience with voice call queue and auto attendant · User Access Management. · SharePoint Administration. · MS PowerShell execution and scripting (must have) · Exchange Online Administration. · Azure Active Directory – Conditional Access and MFA policy Migration. · Protocols hand-on - SAML, IDP, OAUTH 2.0 including application integrations. · Microsoft 365 Defender management. · MS Purview · Google Workspace Administration (Management of Chromebooks under Google Admin console) · Mobile Device Management, preferable experience on JamF, Intune and Google Endpoints. · Power Automate and Automation building experience · Application Package creation and scoping of dynamic groups as per the request. · Must have knowledge of Intune configuration and compliance policies. · Perform remote repairs and assist global IT Team with escalation queries. · Proactive periodic monitoring of Microsoft Secure Score and Compliance Score. · Windows Update Ring creation and management via Intune. · Troubleshoot technical issues raised by users related to their systems within SLA. · Good knowledge of Service Desk tools for ticket management and reporting. · Manage & mitigate all escalations from L1 Helpdesk team. · Good in English communication and professional email etiquette. · Candidate should work from Office during the business hours. (Hybrid) Minimum Requirements: • Education: Bachelor’s degree in information technology, Computer Science, or related field. • Experience: Minimum 6+ years of experience in the same domain and technology. • Should be open to work from the office as per the office shift timings, three days a week • Work Location: Bangalore Show more Show less