Posted:2 weeks ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Company Overview


THE Park Indore is a modern and exclusive five-star hotel offering eclectic hospitality experiences. Aqua, our rooftop poolside bar and restaurant, is a signature venue known for its stylish ambience, fusion cuisine, and vibrant cocktail culture. Aqua is a destination for trendsetters and those who appreciate distinctive luxury.


Role Summary

Lounge


Key Responsibilities

  • Oversee daily operations of Aqua including bar, service, and poolside lounge areas.
  • Ensure smooth functioning during both day and night shifts, especially during high-volume evenings and weekends.
  • Maintain ambience, cleanliness, lighting, and music to match brand standards and understands programming.
  • Uphold high standards of service quality and guest satisfaction.
  • Handle guest complaints tactfully and ensure prompt resolutions.
  • Build a culture of personalized service and consistent follow-up with regular guests.
  • Lead, train, and mentor the bar team including bartenders, servers, and support team.
  • Prepare duty rosters, conduct daily briefings, and ensure high morale and discipline.
  • Conduct regular training on mixology, beverage trends, service etiquettes, and hygiene.
  • Drive beverage and food sales through upselling, promotions, and events.
  • Monitor daily revenue reports and take corrective action to meet budgeted targets.
  • Collaborate with marketing to plan themed nights, DJ events, and social media promotions.
  • Monitor stock levels, order supplies, and ensure no pilferage or wastage.
  • Maintain beverage costing, pricing, and track variance reports.
  • Conduct monthly inventory with the controls and accounts team.
  • Maintain safety standards, statutory hygiene norms, and compliance with hotel SOPs.
  • Understands P&L statements


Requirements

  • Minimum 5 years of experience in bar/lounge/restaurant operations, with at least 1 years in a managerial role.
  • Degree/Diploma in Hotel Management
  • Strong leadership, communication, and team-building skills.
  • Knowledge of mixology, beverage trends, and bar hygiene practices.
  • Excellent guest interaction and problem-solving skills.


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