Looking Senior Process Analyst @ Sun Technology Integrators, Bangalore

Hi,

Greetings from Sun Technology Integrators!!

Kindly share the below details.

C.CTC-

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Position: Senior Process Analyst

Experience:6 - 11 Years

Location: Bangalore

Job Type: Permanent/Fulltime Position

:2:00 PM to 11:00 PM (Free Transport facility - drop + Food will be provided)

Must :Process Documentation/Improvement,ISO/ISMS/Compliance/CMMI, Process Analyst/Analysis, MS Visio , Process Mapping,Automation

Looking for someone who has good exp in ISO/ISMS/Compliance/CMMI, writing process documents, do the audits for the operations, create SOPs and business workflows

Senior Process Analyst duties and responsibilities

• Develop comprehensive process documentation, including workflows, knowledge articles, and self-service guides, to support company operations in staff augmentation and IT project services.
• Gather and document business & process requirements for projects & processes aimed at process improvement and automation through IT systems and capabilities.
• Facilitate process workflow to collaborate on process enhancements and automation opportunities.
• Analyze information and trends to confirm that process outputs achieve desired results and that services meet agreed-upon service levels.
• Identify process-related issues and risks, bringing inconsistencies and problems to management's attention promptly.
• Conduct internal operational audits to ensure process adherence and conformance.
• Participate actively in problem resolution, providing insights and recommendations for effective solutions.
• Develop clear and detailed process maps and business requirements documentation to support process improvements.
• Support the organization's Management Review system (e.g., ISO, ISMS) by providing necessary process documentation and analysis.

Qualifications

• Bachelor/ Master Degree in Business Management, Information Technology, or a related field.
• Proven experience as a Process Analyst or in a similar role, with a focus on process improvement and automation.
• Strong analytical and problem-solving skills, with the ability to assess complex processes and identify improvement opportunities.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
• Proficiency in process modelling and analysis tools, such as Microsoft Visio.
• Attention to detail and a data-driven approach to decision-making.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Experience with quality management systems and standards (e.g., ISO, CMMI) is a plus.
• Should be able to work both on Technical & Non-Technical processes and work with all levels of organization
• Previous working experience as a Business Analyst or Process Analyst for 7 to 9 years

Note:-

• Only female candidates can apply
• Please let me know, if any of your friends are looking for a job change. Kindly share the references.
• Work From Office (No hybrid or Work From Home)

Thanks and Regards,

Nandini S | Sr.Technical Recruiter

Sun Technology Integrators Pvt. Ltd.

• nandinis@suntechnologies.com

www.suntechnologies.com