16 Process Analyst Jobs

1. Understanding business needs and ensuring that processes are aligned and compliant 2. Managing the R2R process 3. Ensuring service level agreements are met 4. Ensure Monthly/Quaterly/Yearly close process is completed in accurate and timely manner 5. Reviewing financial statements for obvious errors, omissions, or inconsistencies 6. Managing preparation of all statutory compliance documentation 7. Engaging with the finance controller on potential issues concerning compliance requirements providing statutory and tax audit support 8. Overseeing improvement projects, including automations, simplifications and enhanced controls. 9. Ensure Quality met as per SLA

Understanding business needs and ensuring that processes are aligned and compliant Managing the R2R process Ensuring service level agreements are met Ensure Monthly/Quaterly/Yearly close process is completed in accurate and timely manner Reviewing financial statements for obvious errors, omissions, or inconsistencies Managing preparation of all statutory compliance documentation Engaging with the finance controller on potential issues concerning compliance requirementsproviding statutory and tax audit support Overseeing improvement projects, including automations, simplifications and enhanced controls. Ensure Quality met as per SLA

Conduct regular call monitoring and evaluations for agents to assess quality, compliance, and service standards Provide feedback and coaching to agents on call performance, including areas for improvement Analyze call trends and data to identify opportunities for process enhancements Ensure all customer interactions comply with banking regulations and internal policies Collaborate with management to develop training materials and quality improvement strategies Generate reports on key performance indicators KPIs such as first call resolution, customer satisfaction, and agent performance Assist in identifying root causes for service issues and recommend corrective actions Support process improvement initiatives to optimize customer service delivery

Monitor real time queues and identify high risk transactions within the business portfolio. Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft, Floating, Kiting fraud and similar other risks. Identify fraudulent transactions and Hold or Acquit the transaction based on fraud analysis Resolve queued transactions within the service level agreements to reduce potential revenue losses. Interact with banks and customers to validate information and to confirm or cancel authorizations

Job Description: We are looking for a Process Analyst / Flow Analyst to join our team. The ideal candidate will help us analyze, improve, and document business processes, specifically related to our ERP system, ERPNext. You will work closely with different departments to ensure smooth workflows, identify bottlenecks, and provide recommendations to improve efficiency and productivity. Responsibilities: Analyze current business processes and workflows in ERPNext. Identify areas for improvement and provide recommendations. Create and maintain process flowcharts, documentation, and reports. Collaborate with the ERPNext development team to implement process changes. Conduct training sessions for employees to understand new workflows. Monitor the effectiveness of implemented processes and suggest adjustments. Support the team with troubleshooting and resolving workflow issues.

Job Description : Job Title: Process Analyst- Supplier Governance About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our busines s. W ith a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. Role Responsibilities: Having strong End to End Payments process knowledge Ensure zero defect processing at the time of Payment run Ensure timely and compliant processing of all payments especially statutory, utility, urgent payments Handling workloads during BOT failures, if required work around need to be put in place to ensure timely payments Ensure preparation of the required documentation set to be sent to Bank to initiate foreign payments. Inform market team in case of any deviations Verify the expense type of non-PO expenses as per delegation of authority and add additional approvers if needed Verify the supporting documents for travel expense claims and adjust the deviations if applicable. Inform employee in case of any deviations Ensures all work is performed in accordance with set KPIs and SLAs Good troubleshooting skills, proactive root cause analysis for recurring issues and ensure timely escalation where required. Highlighting the issues to the right contacts and getting the issues fixed on priority Experience / skills required: Qualifications Finance Degree level Knowledge of accounting processes Chart of Accounts requirements Work experience 2-4 years of Financial experience in a multinational (ideally multicultural/multilingual) corporate environment, with in depth exposure to process improvement and SAP preferred. Proven experience of building, developing, and sustaining relationships with key stakeholders. Internal controls awareness. A deep accounting background Experience in management of remote team is an advantage. Excellent communication and interpersonal skills are an added advantage Position works in the PTP team and teamwork is essential. Consistently deliver phenomenal performance Demonstrate brilliant execution, be thorough and apply high standard in everything you do Understand the controls and governance required in STP area Find Solutions Develop and apply a great understanding of the business to your work Generate ideas and move them to action Language skills- Excellent English PC skills/System knowledge- MS applications SAP Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you re supported from day one. Rewards Benefits Statement: (TE) Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be encouraged and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. Our ambition is to build the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel encouragedThen this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : Job Posting Start Date : 2025-04-03

Join our team as the expert you are now and create your future. As a Senior Process Analyst, you will be involved in the full lifecycle of RCM. Responsibilities include working in RCM functions like EOB review, Payment Posting, Correspondence review, Bad Debt, Appeals process, Denial management and Account receivables. Strong analytical skills and typing speed is a must. Daily productivity targets to be met. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: Good comm skills with neutral accent Good English Written and Listening skills Willing to work in US shift timings Net typing speed of 30 words per min & above with an accuracy rate of 90% + Good knowledge about MS Office tools Solve complex scope wise problems with little or no supervision from lead Interact with key stakeholders Develop in-depth knowledge of business processes facilitated by our software products Develop in-depth knowledge of operational processes around the scope of work. Troubleshoot deployment and environmental issues, resolve issues in a timely manner across multiple projects. QUALIFICATIONS: 2+ years of industry experience 2+ year Experience in relevant billing functions is a must Proficiency in Excel and typing is a must. Familiarity with Cerner applications and other related applications Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities. Solid verbal and written communication skills are required. Graduate in Commerce, computer applications . Education/Certifications: Graduate Position Level Senior Analyst Country India

Job_Description":" Company Profile: Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee-friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth learning opportunities. We believe in growing together and our people are the driving force behind our success. This position is responsible for leading portfolio level projects impacting populations of Priority customer groups account operations. Example projects include but are not limited to 1099 and escheatment service delivery. This position will contribute to the continued growth of Priority Technology Holding by providing accurate execution, strategic thinking, and on time delivery of critical projects to the Account Operations team. ESSENTIAL JOB FUNCTIONS: Responsible for assisting with identifying and tracking unclaimed property. Responsible for data reconciliation and research on accounts that may be considered unclaimed, ensuring the escheatment process is accurate and complete across Priority products. Works closely with other internal teams on supporting activities associated with 1099 services. Responsible for the collection of necessary data in preparation for 1099 reporting to ensure accurate completion of 1099 processes at year end. Assisting with discrepancies or questions regarding 1099 reporting, and maintaining accurate records for audit purposes. Proficient project planning and execution, ensuring alignment with organizational objectives and priorities. Drive the implement of 1099 and escheatment processes improvements and quality assurance Other duties as assigned. Requirements Requirements GENERAL QUALIFICATION STANDARDS: Strong organizational skills. Capable of managing deadlines, handling multiple tasks Can work with large volumes of data across multiple systems Proficiency of PCs- Microsoft Office basics (Word/Excel/PowerPoint) Strong interpersonal skills and ability to connect with a diverse customer and employee population Self-driven, motivated, and must have the ability to work a fast-paced, result orientated environment Working knowledge of TSYS, FISERV systems a plus Strong communication skills both written and verbal Strong attention to detail and problem-solving skills.

Join our team as the expert you are now and create your future. As a AR Caller Analyst, you will be involved in the full lifecycle of RCM. Responsibilities include working in RCM functions like EOB review, Payment Posting, Correspondence review, Bad Debt, Appeals process, Denial management and Account receivables. Strong analytical skills and typing speed is a must. Daily productivity targets to be met. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: Good comm skills with neutral accent Good English Written and Listening skills Willing to work in US shift timings Net typing speed of 30 words per min above with an accuracy rate of 90% + Good knowledge about MS Office tools Solve complex scope wise problems with little or no supervision from lead Interact with key stakeholders Develop in-depth knowledge of business processes facilitated by our software products Develop in-depth knowledge of operational processes around the scope of work. Troubleshoot deployment and environmental issues, resolve issues in a timely manner across multiple projects. QUALIFICATIONS: 2+ years of industry experience 2+ year Experience in relevant billing functions is a must Proficiency in Excel and typing is a must. Familiarity with Cerner applications and other related applications Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities. Solid verbal and written communication skills are required. Graduate in Commerce, computer applications . Education/Certifications: Graduate Posting Category Healthcare Opportunity Type Regular Country India

Join our team as the expert you are now and create your future. As a AR Caller, you will be involved in the full lifecycle of RCM. Responsibilities include working in RCM functions like EOB review, Payment Posting, Correspondence review, Bad Debt, Appeals process, Denial management and Account receivables. Strong analytical skills and typing speed is a must. Daily productivity targets to be met. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: Good comm skills with neutral accent Good English Written and Listening skills Willing to work in US shift timings Net typing speed of 30 words per min above with an accuracy rate of 90% + Good knowledge about MS Office tools Solve complex scope wise problems with little or no supervision from lead Interact with key stakeholders Develop in-depth knowledge of business processes facilitated by our software products Develop in-depth knowledge of operational processes around the scope of work. Troubleshoot deployment and environmental issues, resolve issues in a timely manner across multiple projects. QUALIFICATIONS: 2+ years of industry experience 2+ year Experience in relevant billing functions is a must Proficiency in Excel and typing is a must. Familiarity with Cerner applications and other related applications Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities. Solid verbal and written communication skills are required. Graduate in Commerce, computer applications . Education/Certifications: Graduate Posting Category Healthcare Opportunity Type Regular Country India

At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. About Us: Broadridge, a global fintech leader with $6 billion in revenues, helps clients get ahead of today s challenges to capitalize on what s next with communications, technology and data and analytics solutions that help transform their businesses. The world s leading companies and financial institutions recognize us as an invaluable partner. We handle millions of trades a day involving trillions of dollars, deliver essential communications for over 5, 000 brands and manage shareholder voting in 90 countries Job Responsibilities: Experience in handling AR process like cash application, billing & Collections. Strong understanding of end to end of O2C cycle. Experience in handling international customer with strong communication skills and passion to drive cash collection. Ensuring the AR aging is maintained as per target. Driving DSO to meet the targets. Ensuring the collection targets are achieved. Ability to work independently, research, proactively identifies issues, offer solutions & document conclusions. Strong passion to go above and beyond to serve the customers. Ability to identify the potential risk / gaps in the process and institute controls to mitigate the risk. Meeting daily deliverables / SLA s and delivers the necessary MIS reports like AR aging, Collection metrics, DSO, etc. Requirements / Qualifications Qualified B. com / BBA / M. com/ MBA / with 2-5 years of account receivable experience in international markets Must be a good team player and supportive to the team Excellent written and verbal communication skills with ability to communicate effectively over calls with customers. Hands on experience in Oracle Financials E- business suite & Fusion preferred. Self-driven and self-motivated Open to work in US night shifts & and any location in India Why Broadridge? Inclusive Culture: Join a diverse, welcoming environment where every voice is valued and heard. Endless Learning: Access continuous learning and development opportunities to help you grow professionally. Global Impact: Be part of teams that make a difference around the world, touching every corner of the globe. Career Growth: Enjoy a clear path for career advancement with mentorship from industry leaders. Ready for Next ? If youre eager to make an impact in the tech world, Broadridge is the place for you. Bring your passion, and we ll provide the platform for you to thrive. Apply now with your resume and a cover letter that tells us why you re excited about this opportunity. .

Senior Operational Process Analyst Would you like to be part of a team that delivers high-quality software to our customersAre you a champion with a can do attitude who inspires others About the Business LexisNexis Risk Solutions is a key partner in risk assessment. Within our Business Services vertical, we offer solutions that help businesses of all sizes drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions assist in areas such as Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication Verification, Fraud and Credit Risk mitigation, and Customer Data Management. Learn more about LexisNexis Risk at risk.lexisnexis.com . About Our Team Our team at LNRS thrives in an innovative environment, with a real passion for our products and teamwork. We work agilely and collaborate effectively. LNRS is part of RELX, a global provider of data, information, and solutions for professional customers. RELX has been ranked by Forbes as #53 in their Top-2000 Global Employers. About the Role As a Senior Operational Process Analyst, you will use advanced problem-solving skills and multiple operating environments to support research design and assignments within change or configuration management processes. You will be responsible for creating, distributing, generating, and maintaining analysis reports that assist with continual service improvement and coordinating adherence to global change and configuration policy. Responsibilities Drive adherence to the global change and configuration management process. Lead process improvement activities. Conduct testing of service management tools and write process use cases. Review all production changes for compliance with global change and configuration policies. Develop modifications and enhancements to global change and configuration policies. Provide training on change management and tool utilization . Manage the Change Advisory Board (CAB). Identify tool improvements for streamlining processes. Requirements Strong knowledge of batch processing. Excellent written communication skills. Strong change management skills. Understanding of change request processes. Experience providing analytical support for system interfaces. Ability to escalate issues using good judgment. We welcome candidates with diverse backgrounds. If you have the skills mentioned above, we encourage you to apply, even if you do not meet all criteria. Learn more about the LexisNexis Risk team and how we work here #LI-PJ1 #LI-Hybrid At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are an equal opportunity employer qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form https / / forms.office.com / r / eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy .

Creating a seamless customer feedback management by ensuring the availability of contact details, touch point owner mapping in system, move to sentiment analysis Integrating data and pinboard in ThoughtSpot from bFO, Medallia, identification of low signals from customer Conducting data analysis based on Customer Voice Tool and initiate Customer Experience / Corrective actions related to Survey, Alert management Monitor the alerts in Customer Voice and proactively connect with respective Alert Owners and ensure 100% closure before due date For Get Failure Support for the survey purpose, by downloading them from BFO. There are multiple reports to be downloaded and consolidated to upload in OneDrive folder Analyze the number of contacts without Email address and share it with the concerned stake holders to update the Email address in BFO. Once the data is shared back, it needs to be uploaded in BOX folder Contacts need to be verified if they are tagged in BFO, by downloading data from the Tableau report for Get Delivery Support touchpoint survey. Incase new contacts are available; tag them in bFO Monitor the contacts sent for surveys in Automated flow for Get Quotation support. Need to identify the difference in the contacts sent for survey and resend them manually, by identifying the gaps SMS needs to be sent through Gupshup, in order to follow up Customers to take the survey. This includes for all touchpoints Need to support during OES survey, by tagging the contacts in BFO. Also verify if the contact numbers provided are in the correct format, if not update it in BFO. Call back Customers to verify the email address, whose Survey status are bounced and update them in BFO Sentiment analysis and topic tagging correction in Medallia Coordinate with all stakeholders for Living Lens interview, conduct customer interviews Graduate with 6+ years of experience in Quality, Customer Services, Analytics, AI

Job Title Lead Process Analyst Location (s) Cochin Years of Experience 5-8 years Job Description Good experience in project management skills . Experience in managing jira and having good communication skill. Exp- 5 to 8yrs Role Responsibilities Key Responsibilities: - Create and manage comprehensive design systems to ensure consistency across multiple products. - Optimize web applications for maximum speed and scalability. - Stay up-to-date with the latest industry trends and technologies. - Work closely with back-end developers to integrate front-end and back-end systems seamlessly - Strong understanding of design systems and their implementation. Excellent problem-solving skills and attention to detail. - Strong communication and teamwork abilities. - Ability to manage multiple projects and meet deadlines. Technical Qualifications project management skills . Experience in managing jira

As a member of the HRDX Service Management team, participate and define strategy and objectives for the organisation. Contribute to idea development and collaboration creating the organisational roadmaps and plans. Share accountability for the overall success of HRDX Service Planning organization. Service Management Support Service Partner on their Service management activities when required. Responsible for reviewing and agreeing all HRIS changes and change requests, as part of this process, conduct an impact assessment, highlight, and gain agreement of any requirements. Process Management Analyzing existing business processes to identify inefficiencies and areas for improvement. This often involves mapping out processes and evaluating their effectiveness. Collecting and analyzing data related to processes to support decision-making and identify trends or issues. Creating detailed documentation of processes, including workflows, procedures, and guidelines to ensure clarity and consistency. Working with various stakeholders, including Service Partners, Tower leads, Project Managers and team members, to gather insights and ensure that process changes align with process goals. Assisting in the implementation of new processes or improvements, including training staff and monitoring the effectiveness of changes. Define key performance indicators (KPIs) to measure process effectiveness and efficiency. Establish benchmarks for comparison and continuous monitoring. Develop comprehensive documentation for processes, including standard operating procedures (SOPs) and guidelines. Ensure documentation is clear, accessible, and regularly updated. Assist Service Partner and Project Managers in the change management process by preparing communication materials and training resources. Facilitate workshops to educate staff on new processes. Assess technology solutions that can enhance process efficiency, such as automation tools or software applications. Organize training sessions or workshops on process improvement methodologies. You will bring: Passion for business and how processes can support the business in an optimal way. Solid experience in participation in process improvement projects, change management initiatives, or cross-functional teams is valuable. - Experience leading or contributing to successful process optimization efforts Strong ability to analyse data and processes to identify trends and make informed recommendations. Project management and/or change management skills. Experience or exposure to global employee or HR data. Strong interpersonal skills with the ability to effectively navigate and foster collaboration among diverse teams in a complex, multicultural organization, ensuring open communication and mutual respect to achieve common goals. Attention to detail and high degree of accuracy required. Reliability and ability to maintain confidentially are required. The ability to self-direct work, manage multiple deliverables with varying deadlines

At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. About Us: Broadridge, a global fintech leader with $6 billion in revenues , helps clients stay ahead of today s challenges and capitalize on future opportunities. We provide communications, technology, data, and analytics solutions that drive business transformation. The world s leading companies and financial institutions recognize us as an invaluable partner. We process millions of trades daily involving trillions of dollars , deliver essential communications for 5, 000+ brands , and manage shareholder voting in 90 countries . About the Role: We are seeking a Vendor Management / Supplier Management Specialist to oversee and maintain our global vendor database while ensuring compliance and risk management. This role involves vendor onboarding, data accuracy, and effective communication with stakeholders to optimize supplier relationships. Key Responsibilities: Manage and maintain the Global Vendor Database (addresses, TIN numbers, pay sites, banking details, purchase categories, etc. ). Ensure proper compliance and documentation for vendor onboarding and risk management. Oversee vendor risk management processes, ensuring adherence to company policies and regulatory requirements. Collaborate with internal teams to streamline supplier onboarding and management processes. Act as a point of contact for vendor-related queries and ensure smooth coordination. Requirements & Qualifications: Experience: 2+ years in vendor management, supplier onboarding, or a related field. Communication Skills: Strong oral and written communication for effective coordination. Attention to Detail: Ability to ensure accuracy in vendor data and compliance documentation. Problem-Solving: Ability to address vendor-related challenges and process improvements. Why Join Us? Work in a dynamic and collaborative environment. Gain hands-on experience in vendor and supplier management at a global scale . Endless Learning: Access continuous learning and development opportunities to help you grow professionally. Global Impact: Be part of teams that make a difference around the world, touching every corner of the globe. Career Growth: Enjoy a clear path for career advancement with mentorship from industry leaders and opportunities with learning and development support. Ready for Next? If youre eager to make an impact in the tech world, Broadridge is the place for you. Bring your passion, and we ll provide the platform for you to thrive. Apply now with your resume and a cover letter that tells us why you re excited about this opportunity. .