Loan Processor

About Us

Expert Lending Pathways is a rapidly growing outsourcing company with a strong presence across India and Australia.

About the Role

Are you an experienced Loan Processor ready to take the next step in your career? This is a unique opportunity to join a dynamic team where your expertise will directly support our brokers by analysing financial data, preparing and lodging loan applications and ensuring compliance with regulatory standards.

Key Responsibilities

- Assist in preparing, reviewing, and organising documents such as mortgage application forms, contracts, and supporting materials.

- Analyse and process financial documents, including tax documents and financial statements, to support accurate record-keeping and ensure regulatory compliance.

- Serve as a liaison between the mortgage brokerage team and clients by scheduling meetings, follow-up calls, and appointments.

- Respond promptly and professionally to client inquiries via email or phone.

- Update and maintain databases and CRM systems with current client and transaction information.

- Monitor the progress of mortgage applications and flag any issues or delays to the appropriate team member.

- Undertake additional tasks or projects as assigned by the team to support overall business operations.

What We’re Looking For

- A bachelor’s degree

- Minimum 1+ years of work experience as a Loan processor or similar role in the Australian mortgage sector (applications that don't meet this criteria will not be considered)

- ⁠Proven ability to interpret financial statements and assess self-employed borrower scenarios

- Proficient with credit and mortgage assessment tools/software

- ⁠Excellent analytical and problem-solving skills with a keen eye for detail

- Strong verbal and written communication skills, with confidence in presenting to stakeholders

- Self-motivated with the initiative to work independently and make informed recommendations

What We Offer

- Competitive salary package 

- Flexible working arrangements

- Access to industry-leading technology and tools 

- Ongoing training, learning, and professional development opportunities 

- Supportive team environment with a strong focus on work-life balance 

- Be part of a fast-growing company making a real impact in the mortgage space