Loan Processor

Role & responsibilities

100% compliance to process related policies, guidelines and controls.

• Deal Closing, processing Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees and external payments, collection of interest, Nostro & Past Due Reconciliation.

• Escalates issues as required to the management.

• Liaise with other departments within the bank (front office, middle office back office) as well as external contacts (Borrowers, other Banks, Trustees, etc)

• Process transactions on the loan system Loan IQ, Monitor the loan maturity report and loan queue.

• Timely follow ups with the agent / customer for any missing notifications.

• Ensure all the funding within the SLA are been completed the same day.

• Keeping track of the open items and taking appropriate action within the deadlines provided.

• End to End responsibility for clearing exception breaks

• Ensure that the standard operating procedures are adhered to and are always updated.

• Participation in process improvement and automation.

• Update the MIS/KPI on a daily, weekly or monthly basis.

• Ensure adherence to the quality control standards that have been set for the process.

• Undertake adhoc duties and project work to assist the Management team

Preferred candidate profile

Responsible to process mortgage loan including the activities like Opening the file; Ordering documentation; Prequalifying applicant; Preparing disclosure statements; Submitting loan for approval.

Loan processor, Mortgage, Deal Closing, processing Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees and external payments, collection of interest, Nostro & Past Due Reconciliation.