Loan Processor

This is a remote position.

About Us

ELP is a rapidly growing outsourcing company with a strong presence across India and Australia. Established recently, we are now one of the fastest-growing firms in the sector.

About the role

Are you an experienced Loan Processor ready to take the next step in your career? Join ELP as a Mortgage Broking Loan Processor and play a key role in helping our clients achieve their home ownership dreams.

This is a unique opportunity to join a dynamic team where your expertise will directly support our brokers by analysing financial data, preparing and lodging loan applications and ensuring compliance with regulatory standards.

Key Responsibilities

- Assist in preparing, reviewing, and organising documents such as mortgage application forms, contracts, and supporting materials. - Analyse and process financial documents, including tax documents and financial statements, to support accurate record-keeping and ensure regulatory compliance. - Serve as a liaison between the mortgage brokerage team and clients by scheduling meetings, follow-up calls, and appointments. - Respond promptly and professionally to client inquiries via email or phone. - Update and maintain databases and CRM systems with current client and transaction information. - Monitor the progress of mortgage applications and flag any issues or delays to the appropriate team member. - Undertake additional tasks or projects as assigned by the team to support overall business operations. Requirements

What We’re Looking For

- A bachelor’s degree - Minimum 1+ years of work experience as a Loan processor or similar role in the Australian mortgage sector (applications that don't meet this criteria will not be considered)
- Proven ability to interpret financial statements and assess self-employed borrower scenarios - Proficient with credit and mortgage assessment tools/software - Excellent analytical and problem-solving skills with a keen eye for detail - Strong verbal and written communication skills, with confidence in presenting to stakeholders - Self-motivated with the initiative to work independently and make informed recommendations Benefits

What We Offer

- Competitive salary package - Flexible working arrangements - Access to industry-leading technology and tools - Ongoing training, learning, and professional development opportunities - Supportive team environment with a strong focus on work-life balance - Be part of a fast-growing company making a real impact in the mortgage space