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Associate Customer Service Manager

IDFC FIRST Bank

1.0 - 3.0 years

India

On-site

Job Requirements About the Role The Associate Customer Service Manager is a critical role within the Rural Banking function, responsible for managing branch operations and delivering exceptional customer service. The role focuses on scaling up the retail banking business by ensuring efficient use of resources and technology. As the central custodian of all Rural Banking documents for the branch, the role bearer supports operational activities related to rural and semi-urban retail products. The position is accountable for maintaining the customer lifecycle, fulfilling service requests, and ensuring a seamless banking experience. Key Responsibilities Primary Responsibilities Oversee day-to-da...

Posted 1 week ago

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