Linux Support Engineer

Job Title – Linux Engineer

We are seeking for an Linux Engineer with an industry experience of 2-3 years in the Enterprise Linux Systems.

Basic Qualification & Technical Skills

• Any Graduate in Computer Science / Information Technology
• Professional certifications on Redhat (RHCSA is mandatory)
• Industry certifications on System Administration is a plus.
• Excellent Linux Support & troubleshooting Skills
• Knowledge on the Server & Storage Administration.
• Basic knowledge and hands on experience in Virtualization platform.
• Good knowledge in Backup & DR Solutions.
• Basic knowledge and experience in Windows Administration
• Basic knowledge and troubleshooting skills in Network

Job Skills & Responsibilities

• Excellent communication skills with a commitment to understanding customer requirement and issues.
• Perform system software deployment & upgrades including planning / scheduling, testing, coordination, and maintaining integrity of operating system environment.
• Planning and executing Server Implementation Projects for our clients.
• Diagnose and troubleshoot technical issues reported in the service desk system.
• Provide Onsite/remote support to the clients on basis of the incident, operational issues and firmware, patch upgrade request if any related to cause of the problem.
• Communicate with the clients on the progress of the action either via phone, email or chat, until the issue is resolved.
• Properly escalate unresolved issues to appropriate internal teams or to principal vendors.
• Prepare accurate and timely reports.
• Prepare and publish KB articles.
• Document technical knowledge in the form of notes and manuals.
• Constant willingness to get trained and certified on new solutions and technologies which can be sold to our clients.
• Commitment to supporting new technology implementation.
• Positive attitude , good team player and passionate about the job.

Expected Start Date: 01/09/2025

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

Work Location: In person