Learning Success Advisor

Job Title: Learning Success Advisor

Job Title: Learning Success Advisor Industry: Educational – Professional Trainings

Location: Remote-based, working from our offices in India (Chennai) with the ASEAN HQ in Kuala Lumpur, Malaysia

Position Summary:

We are seeking a dedicated Learning Success Advisor to manage two crucial areas: providing personalised guidance to individual learners seeking professional upskilling (60%) and securing corporate training clients through business development (40%). This role, focused on the ASEAN market, requires an individual with strong communication, business development skills, and experience in customer engagement.

Work Hours & Compensation:

● Work Hours: 9 am to 6 pm IST

● Weekly Hours: 45 hours, Hybrid mode (with 3 days of work-from-home after probation)

● Job Location: Chennai, India -

● Probation Period: 3 months, after which the role becomes permanent with standard employee benefits, including work-from-home flexibility.

Key Responsibilities:

Program Consultant (60%):

● Counsel and guide individuals seeking career transitions or upskilling, matching them with relevant training programs in Analytics and IT.

● Enrollment and Payment Management: Support and manage the end-to-end enrollment and payment processes, ensuring accuracy and timely handling.

● Client Outreach: Initiate outbound calls to potential and existing clients to promote training programs.

● Collaboration for Outreach Improvement: Work closely with sales and marketing teams to enhance outreach strategies and improve training program promotions.

● Build and maintain relationships with prospective and existing customers, managing enrolments and coordinating training schedules.

● Maintain records in CRM systems to track customer interactions and follow-ups.

Corporate Training Executive (40%):

● Source corporate clients through business development activities such as cold calls, digital marketing channels, and networking.

● Source corporate clients by initiating cold calls and employing a strategic approach on LinkedIn and other relevant platforms to identify and engage potential leads.

● Work closely with the digital marketing team to design campaigns targeting HR departments, L&D coordinators, and training managers in corporate sectors.

● Leverage industry-specific schemes such as HRDC and MDEC to promote corporate training programs

● Build strong relationships with decision-makers in various industries to pitch customized corporate training solutions.

● Coordinate with internal teams to ensure successful corporate training delivery.

Skills & Qualifications:

● Experience: Minimum 3 years in business development, sales, or customer engagement roles, preferably in an educational or training services setting.

● Prior experience in business development and sales is essential.

● Strong communication, negotiation, and interpersonal skills.

● Client-focused with the ability to manage both B2C and B2B relationships.

● Self-driven, goal-oriented, and capable of working independently and collaboratively within a team.
Application Process:

Interested candidates are invited to submit their CV, along with any relevant certifications and references, to [hr@360digitmg.com]. Only shortlisted candidates will be contacted for an interview.

Job Type: Full-time

Pay: ₹500,000.00 - ₹650,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund
• Work from home

Work Location: In person