Learning Success Advisor

Job Title:

Industry:

Location:

Kuala Lumpur, Malaysia

Position Summary:

We are seeking a dedicated Learning Success Advisor to manage two crucial areas:

providing personalized guidance to individual learners seeking professional upskilling (60%)

and securing corporate training clients through business development (40%). This role,

focused on the ASEAN market, requires an individual with strong communication, business

development skills, and experience in customer engagement.

Work Hours & Compensation:

● Work Hours: 9 am to 6 pm IST

● Weekly Hours: 45 hours, Hybrid mode (with 3 days of work-from-home after

probation)

● Job Location: Chennai, India - https://360digitmg.com/

● Probation Period: 3 months, after which the role becomes permanent with

standard employee benefits, including work-from-home flexibility.

Key Responsibilities:

Program Consultant (60%):

● Counsel and guide individuals seeking career transitions or upskilling, matching them

with relevant training programs in Analytics and IT.

● Enrollment and Payment Management: Support and manage the end-to-end

enrollment and payment processes, ensuring accuracy and timely handling.

● Client Outreach: Initiate outbound calls to potential and existing clients to promote

training programs.

● Collaboration for Outreach Improvement: Work closely with sales and

marketing teams to enhance outreach strategies and improve training program

promotions.

● Build and maintain relationships with prospective and existing customers, managing

enrollments and coordinating training schedules.

● Maintain records in CRM systems to track customer interactions and follow-ups.

Corporate Training Executive (40%):

● Source corporate clients through business development activities such as cold calls,

digital marketing channels, and networking.

● Source corporate clients by initiating cold calls and employing a strategic approach

on LinkedIn and other relevant platforms to identify and engage potential leads.

● Work closely with the digital marketing team to design campaigns targeting HR

departments, L&D coordinators, and training managers in corporate sectors.

● Leverage industry-specific schemes such as HRDC and MDEC to promote corporate

training programs

● Build strong relationships with decision-makers in various industries to pitch

customized corporate training solutions.

● Coordinate with internal teams to ensure successful corporate training delivery.

Skills & Qualifications:

● Experience: Minimum 3 years in business development, sales, or customer

engagement roles, preferably in an educational or training services setting.

● Prior experience in business development and sales is essential.

● Strong communication, negotiation, and interpersonal skills.

● Client-focused with the ability to manage both B2C and B2B relationships.

● Self-driven, goal-oriented, and capable of working independently and collaboratively

within a team.

Application Process:

Interested candidates are invited to submit their CV, along with any relevant certifications

and references, to [info@360digitmg.com]. Only shortlisted candidates will be contacted for

an interview.