Learning Manager

Position: Learning Manager (AE)

Location: Delhi

Department: Academic Excellence

Reports To: [Manager / Academic Head]

Role Overview

Key Responsibilities

• Trainer Monitoring & Quality-
• Conduct monthly trainer session observations and share feedback.
• Organize and evaluate mock interviews, providing student-wise feedback.
• Publish quarterly trainer grades based on defined academic parameters.
• Batch & Academic Management-
• Validate course details, batch status and schedule accuracy.
• Monitor attendance, module completion and baseline assessments.
• Track FM class completion percentage and ensure timely rescheduling.
• Student Engagement & Readiness-
• Conduct AE interaction sessions with students.
• Ensure student profiles (LinkedIn, Email, Facebook IDs) are updated.
• Verify biometric registration (where applicable) is properly completed.
• Identify probable dropouts and coordinate reinstatement efforts.
• Assessments & Feedback
• Ensure baseline and final assessments are conducted on time.
• Coordinate mock interview sessions
• Monitor assessment completion and student performance.
• Placement Coordination & Batch Closure
• Ensure eligible students are nominated for placement opportunities.
• Verify academic parameters before batch closure:
• FM class completion %
• Module completion per student
• Course-level attendance compliance
• Manage exception approvals (if required) and ensure timely closure.
  

Key Skills & Competencies

• Strong academic coordination and monitoring skills.
• Good communication and feedback delivery ability.
• Analytical and detail-oriented approach.
• Proficiency in handling student and trainer interactions.
• Ability to manage academic operations in line with policies.
  

Qualifications & Experience

• Graduate/Postgraduate in [Education/Management/Relevant Field].
• 2–4 years of experience in academic coordination, training operations, or related roles.
• Prior experience in student engagement or training operations preferred.