4 years
0 Lacs
Posted:1 day ago|
Platform:
On-site
Contractual
Experience: 4 to 7 Years
Location: Bangalore /Hyderabad/Chennai /Mysore
Mandate Skills: corner stone (hands on) + LMS
Preference – 1-year contract (Extendable)
Shift Timings: Rotational
o Assigning training
o Creating and updating curricula
o Managing sessions using advanced functionality
o Adding and maintaining training history records
o Ability to load, test, and troubleshoot issues with eLearning Modules (SCORM, AICC)
• Strong customer service orientation and ability to support a global user base professionally and efficiently
• Experience using ServiceNow or similar ticketing/workflow systems (preferred)
• Familiarity with reporting and analytics tools (e.g., generating LMS reports, dashboard views)
• Ability to follow standardized global processes and ensure accurate documentation of work
• Strong attention to detail and ability to work independently while meeting service level expectations
• Professional communication skills, both written and verbal
• Ability to support 24X7 customer support
• LMS experience in Life Sciences / Aero industry
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