Lead Product Manager

Team Description

Role And Responsibilities

• Agile Management:
• Use Rally to manage all Scrum-related activities including sprint planning, daily standups, and backlog grooming.
• Create and maintain Features, Team Features, and user stories while collaborating with development team to add tasks.
• Sign off on team stories and demos to ensure alignment with business goals.
• Product Planning & Execution:
• Develop and maintain a comprehensive product roadmap aligned with strategic business objectives.
• Manage and track estimates to support planning and prioritization.
• Oversee and coordinate feature requests and change requests (CRs) from internal and external stakeholders.
• Customer & Stakeholder Engagement:
• Collaborate with the Help Desk to address and resolve customer inquiries.
• Serve as a point of contact for internal and external customers regarding file-related questions, issues, and change requests.
• Troubleshoot and resolve issues related to customer-submitted files, both internal and external.
• Industry Collaboration & Standards:
• Maintain familiarity with IATA DISH standards (e.g., RET/HOT files) and ARC SPRF files — knowledge in these areas is a plus.
• Work with industry leaders like ARC and IATA to discuss current concerns and future growth strategies
• Merchant Payments Product Ownership
• Monitor payment trends, fraud prevention strategies, and regulatory changes to inform product decisions.
• Partner with engineering, finance, and legal teams to deliver secure and compliant payment features.
  

What's in it for you?

• Opportunity to have real influence in a travel fintech organization
• Obtain a deep understanding of the B2B Travel Payment industry
• Be a part of one of the world’s largest Travel technology company’s
• Opportunity to Partner, Interact and network with many important players in the payment’s ecosystem in both finance and technology, which includes Banks, Fintech’s, card networks, C-Level of Travel agencies, including OTAs (Online Travel Agencies), Leisure and Business agencies and key stakeholders Sabre.
  

Qualifications And Education Requirements

• 5+ Years in Product management with a focus on Payment and Settlement
• Proven experience in Agile/Scrum methodologies and tools (preferably Rally).
• Strong understanding of product lifecycle management and roadmap development.
• Excellent communication and stakeholder management skills.
• Ability to troubleshoot technical issues and coordinate cross-functional teams.
• Experience working with external partners and industry organizations.
• Strong analytical skills with a deep understanding of complex data structures and Business Intelligence (BI) tools. Ability to interpret, visualize, and communicate data-driven insights to support strategic decision-making.
  

Nice To Have

• Familiarity with airline industry standards (IATA DISH, ARC SPRF) is highly desirable.
• Experience with Airline and Travel agencies processes