Sabre's Agency Sales team works closely with travel agencies to provide solutions that improve efficiency, grow bookings, and drive success. By understanding the unique needs of each agency, the team delivers tools and strategies to help them stay competitive in a fast-changing industry. Focused on building strong relationships and driving results, the Agency Sales team ensures agencies get the most value from Sabre’s products and services while shaping the future of travel together. What you’ll be doing? We are seeking a highly driven techno/commercial sales leader for our high-performing sales team in India. You will focus on driving strategic sales growth and customer engagement across the assigned markets. In this pivotal role, you will lead the strategic engagement of the largest and fastest growing customers, with a strong focus on APIs, next generation retailing strategies, and digital transformations. You will be part of the sales team to execute sales strategies, optimize their performance, and cultivate a technology-first sales culture that focuses on winning with a solutions mindset. This role involves frequent travel. Why Sabre? At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel. Team Description Our team is looking for a Sales Manager who will report to the Sales leader in our Sabre office. This role will be accountable for a territory in the regional agency sales and account management team, with the focus on delivering sustainable growth. Role And Responsibilities Align sales strategy for growth and revenue generation for new and existing business, which includes renewals, new sales efforts, and share shifting opportunities across the agency territory Evolve annual territory sales strategy and execution; perform ongoing market landscape analysis and market research to identify top opportunities and risk Negotiate profitable contracts to maximize Sabre revenues Partner with sales organization to ensure effective management of customers and long-term commercial success Implement and maintain effective sales management to provide current and accurate revenue projections and pipeline forecasts to support business growth Sell new solutions to both existing and new customers to reach annual regional sales targets Establish and maintain a high level of customer engagement at various levels, positioning Sabre as an innovative player in the territory Provide regular detailed status and activity reporting in customer activities and solutions performance to leadership Work closely with the marketing, customer engagement, product management, delivery, and consulting leaders to ensure activities (including marketing strategies, implementation, and execution) are aligned with the overall corporate strategy Foster strong relationships with internal leaders/stakeholders across Sabre; responsible for collaboration and global process development across all segments in the region Qualifications And Education Requirements Minimum 7 years of relevant sales work experience Degree in relevant field Extensive understanding of market landscape, including knowledge of key players, knowledge of the competitive landscape, key trends, opportunities, and challenges. Proven track record of success in sales management, customer acquisition, and relationship building. Additionally, leadership skills and the ability to develop and implement strategic sales plans are crucial Proven experience selling and driving negotiations to a successful close Passion and success managing and growing a sales organization Proven ability to influence cross-functional teams within a global matrix organization, with strong capabilities to build relationships with internal and external stakeholders Professional presence and business acumen with articulate and persuasive oral and written communication skills Critical thinking skills with the ability to anticipate potential issues and suggest creative alternatives to overcome barriers Strong people skills and extremely resourceful Strong knowledge of the travel/hospitality markets and/or enterprise software space
Description You will be responsible for providing oversight and overall management of large to complex projects on major client implementations. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery. You will ensure all projects being delivered are of best-in-class quality. This role has a high focus on ensuring successful delivery of initiatives across projects for a given client. The project manager is highly visible to clients and interfaces with multiple internal teams to effectively coordinate delivery on time and with high quality. Role And Responsibilities Manage Sabre products and solutions delivery for Agency Customer implementations. Understand project management delivery methodology. Under general direction, manages the development and implementation process of a company's products and services involving departmental or cross-functional teams focused on the delivery of new or existing products. Projects are complex in scope. Plans and directs schedules and budgets. Be able to operate successfully in a complex and rapidly changing environment. Planning - identifying customer needs and resources needed to make it a successful transition. Monitors the project from initiation through delivery. Ensuring each project stays on schedule and adheres to the deadlines. Support change management processes to help the adaption to a new system environment. Manage timely escalations and followups Work closely with customer support teams & across all operational verticals. Collaborate with customer, account team to meet project deliverables. Organizes the interdepartmental collaboration ensuring completion of the project/product on schedule and within budget constraints. Have excellent communication, negotiation, and persuasion skills with the ability to work with stakeholders and multi-functional teams across organisational boundaries. Maintains a very close working relationship with customer’s key stakeholders. Qualifications And Education Requirements EXPERIENCE: Minimum 10 years global travel agency industry experience out of which must have min 5 -7 years of Project Management experience. Good knowledge of GDS industry , travel agency processes and operational standards preferred Understanding of Sabre products and services will be an added advantage Strong analytical skills and negotiation skills Excellent written and verbal communication skills. Leadership and Team coordination skills preferred. Experienced with working in a matrix organization and leading virtual distributed team. Bachelor's degree or equivalent. Master's degree preferred. Project Management Certification will be an added advantage.
Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology, are hackers at heart and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! Conferma is a Sabre-owned company that operates independently with a focus on virtual payments and fintech innovation. The role is based in Bengaluru, India , and the candidate will work out of Sabre’s office, though their day-to-day responsibilities and reporting will align with the Conferma team. Our development teams at Conferma build and maintain the systems that enable billions of pounds of B2B payments each year. They have engineered connectivity to over 80 of the world’s best commercial card partners, over 700 travel management companies and over 150 travel technology partners. They build the mobile, web and backend platforms that streamline payment processes, reduce admin and improve cashflow for our customers. You Will Be Responsible For Drive product vision & strategy, business requirements documentation and analysis Ensure alignment to technology strategy throughout product life cycle Manage the product profit & loss (P&L) Manage product area’s investment decisions, scope, roadmap, priorities Understand/monitor product's competitive and market landscape Conduct/attend visits, customer touch-bases, focus groups, conferences Support sales engineering and commercial/delivery/care teams Be the product's subject-matter expert (SME) inside scrum teams Write scrum team stories, acceptance criteria Create, refine, prioritize scrum team's backlog, and accept work Attend scrum ceremonies and provide guidance to scrum teams Analyze, triage and troubleshoot maintenance issues Conduct demos (internal or external, as needed) You Have 5 years of experience working with Payments technology 3 years of experience in market-facing roles (e.g. engaging with customers and prospects) Business and technology-oriented, with a strong product and functional background Abundant curiosity to delve into unfamiliar areas and quickly become proficient Ability to present a compelling solution to a business need that is grounded in technology Ownership mindset of individual and team objectives; with both tactical and strategic thinking to ensure measurable results Ability to work independently and resolve professional, technical or operational project challenges in a creative, methodical manner Comfortable working in a team-oriented, highly collaborative virtual environment that is geographically distributed Ability to successfully navigate in a multi-stakeholder environment where there are often competing priorities, goals and challenges across our diverse set of internal and external customers and partners Excellent self-organization skills, with the ability to manage and prioritize several projects in parallel Strong business acumen and situational awareness Must have excellent written and verbal English communications skills, and be a strong public speaker comfortable presenting or demonstrating technology in front of large groups at all levels of an organization Proficient in Microsoft Office use for presentations and written communication Storyteller and story mapper Able to well define a product’s feature set Bachelors/Master’s degree in Computer Science, Business Administration or related fields Knowledge of emerging trends in travel retailing and e-commerce (such as AI/ML, dynamic offers, etc.) Experience with software development process with . net, Java, C++, SQL is a plus
As the global leader in innovative technology within the travel industry, Sabre is currently in search of a Principal Business Operations expert. If you have a passion for technology and are keen on further developing your skills, Sabre offers an opportunity for challenging work within a global team environment. By leveraging technology, business intelligence, analytics, and Agile practices, we tackle complex problems to meet the current and future needs of our airline, hotel, and travel agency customers. Your primary responsibilities will include analyzing workforce data, forecasting staffing needs, and collaborating with key stakeholders to ensure the right people, skills, location, and resources are in place to achieve company goals. You will proactively partner with senior leaders in product and engineering, vendor management, and finance to deliver the annual investment plan. Understanding the product portfolio and workforce demands will be essential to support product and development. You will also be responsible for developing workforce business case models, analyzing resource trade-offs, providing insights, and recommendations to senior leaders. Additionally, you will influence decisions, shape strategy, and prepare presentations for senior management, supporting the annual investment prioritization process from a workforce planning perspective. Preferred Education And Experience: - Bachelor's degree or equivalent experience, Master's degree preferred - Minimum of 5 years related experience with knowledge of project management principles - Advanced knowledge of Excel, Power Queries, SQL preferred - Experience with Qlik, Power BI, or similar tools is preferred To excel in this role, you will need: - Strong financial and workforce planning skills with the ability to think strategically - Attention to detail and the ability to extract key action items from large datasets - Capacity to work across functions within Sabre, influence change, and drive results - Proficiency in computer software applications - A positive, customer-focused attitude with a passion for exceeding expectations - Ability to manage multiple projects simultaneously - Excellent verbal, written, and virtual communication skills - Creative and logical problem-solving abilities - A drive for meeting timeline requirements with attention to detail and quality - Flexibility in work schedule and thought processes - A team-oriented, can-do attitude - Sound judgment, planning, organization, and relationship-building skills - Effectiveness in facilitating meetings both virtually and in person with internal and external participants,
As a Service Delivery Engineer I at Sabre, you will be responsible for managing Airline Solutions (AS) Radixx go, Sabre Sonic Check-in, Digital Workspace, Interact, and Kiosk Delivery activities for multiple airlines. You will collaborate with internal Sabre teams and airline customers to prepare, validate, and support product changes and activations. Your role will involve interfacing with Sabre's product team to ensure future releases meet customer needs and that documentation is accurate. Your responsibilities will include effective communication with employees and executives, troubleshooting reported issues, and collaborating with different teams to resolve them promptly. Additionally, you will conduct Health Checks for the mentioned products with customers, participate in calls with airlines to review reported issues, and meet with the Project Management team to discuss progress and potential escalations. To excel in this role, you should have knowledge of airport operations, experience with departure control systems such as Radixx go or Sabre Sonic Check-in, familiarity with user interfaces like Interact Airports and digital workspace, basic skills in tools like GitHub and Oracle database, and strong communication and customer-facing abilities. If you are passionate about technology, enjoy solving complex problems through business intelligence and analytics, and thrive in a global team environment, Sabre offers an exciting opportunity for you to leverage your skills and contribute to delivering powerful solutions to our airline, hotel, and travel agency customers. Join us at Sabre and be part of a dynamic team that shapes the future of the travel industry.,
Sabre's Agency Sales team works closely with travel agencies to provide solutions that improve efficiency, grow bookings, and drive success. By understanding the unique needs of each agency, the team delivers tools and strategies to help them stay competitive in a fast-changing industry. Focused on building strong relationships and driving results, the Agency Sales team ensures agencies get the most value from Sabre's products and services while shaping the future of travel together. We are seeking a highly driven techno/commercial sales leader for our high-performing sales team in India. You will focus on driving strategic sales growth and customer engagement across the assigned markets. In this pivotal role, you will lead the strategic engagement of the largest and fastest growing customers, with a strong focus on APIs, next-generation retailing strategies, and digital transformations. You will be part of the sales team to execute sales strategies, optimize their performance, and cultivate a technology-first sales culture that focuses on winning with a solutions mindset. This role involves frequent travel. At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel. Our team is looking for a Sales Manager who will report to the Sales leader in our Sabre office. This role will be accountable for a territory in the regional agency sales and account management team, with the focus on delivering sustainable growth. **Role And Responsibilities:** - Align sales strategy for growth and revenue generation for new and existing business, which includes renewals, new sales efforts, and share shifting opportunities across the agency territory. - Evolve annual territory sales strategy and execution; perform ongoing market landscape analysis and market research to identify top opportunities and risks. - Negotiate profitable contracts to maximize Sabre revenues. - Partner with the sales organization to ensure effective management of customers and long-term commercial success. - Implement and maintain effective sales management to provide current and accurate revenue projections and pipeline forecasts to support business growth. - Sell new solutions to both existing and new customers to reach annual regional sales targets. - Establish and maintain a high level of customer engagement at various levels, positioning Sabre as an innovative player in the territory. - Provide regular detailed status and activity reporting in customer activities and solutions performance to leadership. - Work closely with the marketing, customer engagement, product management, delivery, and consulting leaders to ensure activities (including marketing strategies, implementation, and execution) are aligned with the overall corporate strategy. - Foster strong relationships with internal leaders/stakeholders across Sabre; responsible for collaboration and global process development across all segments in the region. **Qualifications And Education Requirements:** - Minimum 7 years of relevant sales work experience. - Degree in a relevant field. - Extensive understanding of the market landscape, including knowledge of key players, the competitive landscape, key trends, opportunities, and challenges. - Proven track record of success in sales management, customer acquisition, and relationship building. Additionally, leadership skills and the ability to develop and implement strategic sales plans are crucial. - Proven experience selling and driving negotiations to a successful close. - Passion and success managing and growing a sales organization. - Proven ability to influence cross-functional teams within a global matrix organization, with strong capabilities to build relationships with internal and external stakeholders. - Professional presence and business acumen with articulate and persuasive oral and written communication skills. - Critical thinking skills with the ability to anticipate potential issues and suggest creative alternatives to overcome barriers. - Strong people skills and extremely resourceful. - Strong knowledge of the travel/hospitality markets and/or enterprise software space.,
The service and support team maintains direct contact with customers pre-sale or post-sales or both. Customer service includes communication via telephone, email, chat or through other social media platforms. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Ensures delivery of objectives and client expectations are met in accordance with contractual obligations. Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures. Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products. Interact with customer and functional organizations to develop specifications for content of courses. Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: product support specialist, product support analyst, systems integration engineer, technical support, customer service, customer training, sales support. Minimum High School diploma, University student or graduate. Technical experience strongly desired. Demonstrates good time management and priority setting skills. Demonstrates effective teamwork skills. Demonstrates ability to work under pressure and handling complexity. Proficient English and Spanish written and oral communication skills. Must be organized, able to multi-task and work in all areas as needed. Proven analytical and troubleshooting skills. Excellent customer service skills. Travel Industry background is desired. Exposure to Excel, GCP, AWS, Mongo, SQL, Python Programming. Experience using Salesforce CRM tool.,
Service and Support General Job Description (MUST BE EDITED FOR SPECIFIC JOB POSTING): Team Description The service and support team maintains direct contact with customers pre-sale or post-sales or both. Role And Responsibilities Customer service includes communication via telephone, email, chat or through other social media platforms Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s) Ensures delivery of objectives and client expectations are met in accordance with contractual obligations Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products Interact with customer and functional organizations to develop specifications for content of courses Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: product support specialist product support analyst systems integration engineer technical support customer service customer training sales support Qualifications And Education Requirements Minimum High School diploma, University student or graduate. Technical experience strongly desired Demonstrates good time management and priority setting skills Demonstrates effective teamwork skills Demonstrates ability to work under pressure and handling complexity Proficient English and Spanish written and oral communication skills Must be organized, able to multi-task and work in all areas as needed Proven analytical and troubleshooting skills Excellent customer service skills Travel Industry background is desired. Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus) ITIL/ XML/ SQL/ API Programming Experience using Salesforce CRM tool
The service and support team maintains direct contact with customers pre-sale or post-sales or both. Customer service includes communication via telephone, email, chat or through other social media platforms. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Ensures delivery of objectives and client expectations are met in accordance with contractual obligations. Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures. Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products. Interact with customer and functional organizations to develop specifications for content of courses. Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: product support specialist, product support analyst, systems integration engineer, technical support, customer service, customer training, sales support. Minimum High School diploma, University student or graduate. Technical experience strongly desired. Demonstrates good time management and priority setting skills. Demonstrates effective teamwork skills. Demonstrates ability to work under pressure and handling complexity. Proficient English and Spanish written and oral communication skills. Must be organized, able to multi-task and work in all areas as needed. Proven analytical and troubleshooting skills. Excellent customer service skills. Travel Industry background is desired. Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus). ITIL/ XML/ SQL/ API Programming. Experience using Salesforce CRM tool.,
The Data Intelligence team is searching for an experienced Product Manager to join the SabreMosaic program in order to revolutionize the airline IT industry by transitioning to modern retailing concepts. This transition involves moving away from existing structures towards the development of retail Offers that can be booked as Orders with intelligence and insights driven by data. The primary focus of the Data Intelligence team includes integrating Retail Intelligence products into Offers and Orders (O/O), expanding the Experimentation Framework into a platform for Airline IT and Distribution customers, designing Machine Learning (ML) models for O/O optimization, personalization, and enhanced user experience, leveraging Generative AI advancements to create new intelligent tools and channels, and working on Data & Analytics. The ultimate goal is to prepare airlines for the O/O world, helping them harness the full potential of SabreMosaic, and enabling them to make informed business decisions based on data-driven insights and predictions. As the Product Manager for Data Intelligence, you will be responsible for setting the vision and strategy for key competitive differentiators, focusing on business questions related to Offers and Orders that can be quantified and answered through metrics. You will collaborate with data engineering and data science team members to oversee solutioning and data workflow designs for O/O SabreMosaic, Radixx, and SabreSonic customers. Additionally, you will plan the evolution of the Experimentation Framework and transform insights from ML models into actionable products to assist airlines in becoming more innovative retailers. **Role Responsibilities:** - Drive product vision and strategy to provide value to customers. - Become the subject-matter expert (SME) on Data Intelligence and fully embrace the O/O paradigms. - Collaborate closely with Architecture and Product partners to define business requirements and success metrics. - Conduct research and analysis on customer segments, major pain points, new feature requirements, and opportunities to enhance existing products. - Initiate and convert the product roadmap into a manageable product backlog for development. - Lead capability kick-off and refinement sessions in conjunction with development teams. - Develop User Stories, Acceptance Criteria, and test cases based on business requirements. - Accept/sign-off team stories upon completion. - Present outcomes to program-level stakeholders and customers. - Support marketing efforts with go-to-market materials and assist operations in product support. - Educate the sales team on the product's value proposition and gather feedback on the product and market competition. **Preferred Qualifications:** - Bachelor's degree or equivalent. - Previous experience as a Product Manager, TPM, Business Analyst, or Product Owner. - Knowledge of Cloud and Data domains. - Curiosity and enthusiasm for investigating problem spaces. - Excellent written and verbal communication skills in English with the ability to engage with internal and external stakeholders. - Strong technical aptitude to comprehend proposed solutions and collaborate effectively with technology partners across teams. - Proficiency in agile development and lean product marketing principles. - Comfortable with uncertainty, willing to make decisions, embrace failure as a learning opportunity, and take accountability for all outcomes.,
Job Specification Software Developer / Senior Developer Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology, are hackers at heart and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! Conferma is a Sabre-owned company that operates independently with a focus on virtual payments and fintech innovation. The role is based in Bengaluru, India , and the candidate will work out of Sabres office, though their day-to-day responsibilities and reporting will align with the Conferma team. Developers at Conferma build and maintain the systems that enable billions of pounds of B2B payments each year. They have engineered connectivity to over 70 of the worlds best commercial card partners, over 700 travel management companies and over 150 travel technology partners. They build the mobile, web and backend platforms that streamline payment processes, reduce admin and improve cashflow for our customers. You will form part of one of our development teams, working in an Agile environment to deliver innovative and robust solutions. We have ambitious plans, and you will be delivering the software that will allow us to deliver upon these. We partner with some of the biggest names in finance and banking and this requires high standards. You will work with our product teams to deliver exciting new features and help us reach new markets worldwide. You will ensure our software is extensible, robust, performant and secure. As we expand and work towards our targets, we have Developer and Senior Developer roles available. You Will Be Responsible For Collaborating within a multi-disciplined scrum team to deliver high-quality software. Translating product and architecture requirements into code, providing accurate time scales and delivery estimates. Ensuring the highest quality of code, adhering to industry best practices and coding standards. Maintaining a wide range of applications and services to support the Conferma platform. Delivering the highest quality code, adhering to company and industry best practices and meet coding standards. Maintaining a high proficiency in multiple development technologies, coding languages and disciplines. You Have Minimum 4 plus years of technology related experience in working on Microsoft technology stack Proven commercial experience and expertise in C#, SQL Server, ASP.Net, and RESTful APIs. Skills in other languages and technologies such as HTML, CSS, Bootstrap, jQuery, Angular, JavaScript, TypeScript, WCF, MVC, SOAP, VB.Net and Azure. A strong development background, with exposure to Microsoft .Net technologies and web application frameworks. Demonstrable knowledge of industry best practices, development processes and methodologies and experience applying these in a team environment. Proven experience contributing to the successful delivery of secure, scalable, and reliable solutions. Experience delivering complex software solutions in an Agile environment. Must have a BTech degree in Computer Science or related field from top universities Experience working in geographically distributed teams You Are Passionate about software design and development. Focused on outcomes and collaborating with your team to deliver your objectives. A problem solver. You think clearly and quickly about issues. You have an eye for detail and identify critical information within complex scenarios. You use the relevant information to make a balanced judgment and follows through to action. Always learning. You are committed to learning and being challenged within your role. You will always be looking to improve your skills and knowledge. Well connected. You maintain good communication in your team and with your stakeholders. You understand when to consult or involve others. You remain aware of the bigger picture and identify what is important. Show more Show less
Job Specification Reporting to Development Team Leader Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology, are hackers at heart and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! Conferma is a Sabre-owned company that operates independently with a focus on virtual payments and fintech innovation. The role is based in Bengaluru, India , and the candidate will work out of Sabres office, though their day-to-day responsibilities and reporting will align with the Conferma team. Developers at Conferma build and maintain the systems that enable billions of pounds of B2B payments each year. They have engineered connectivity to over 70 of the worlds best commercial card partners, over 700 travel management companies and over 150 travel technology partners. They build the mobile, web and backend platforms that streamline payment processes, reduce admin and improve cashflow for our customers. You will form part of one of our development teams, working in an Agile environment to deliver innovative and robust solutions. We have ambitious plans, and you will be delivering the software that will allow us to deliver upon these. We partner with some of the biggest names in finance and banking and this requires high standards. You will work with our product teams to deliver exciting new features and help us reach new markets worldwide. You will ensure our software is extensible, robust, performant and secure. As we expand and work towards our targets, we have Developer and Senior Developer roles available. You Will Be Responsible For Collaborating within a multi-disciplined scrum team to deliver high-quality software. Translating product and architecture requirements into code, providing accurate time scales and delivery estimates. Ensuring the highest quality of code, adhering to industry best practices and coding standards. Maintaining a wide range of applications and services to support the Conferma platform. Delivering the highest quality code, adhering to company and industry best practices and meet coding standards. Maintaining a high proficiency in multiple development technologies, coding languages and disciplines. You Have Minimum 4 plus years of technology related experience in working on Microsoft technology stack Proven commercial experience and expertise in C#, SQL Server, ASP.Net, and RESTful APIs. Skills in other languages and technologies such as HTML, CSS, Bootstrap, jQuery, Angular, JavaScript, TypeScript, WCF, MVC, SOAP, VB.Net and Azure. A strong development background, with exposure to Microsoft .Net technologies and web application frameworks. Demonstrable knowledge of industry best practices, development processes and methodologies and experience applying these in a team environment. Proven experience contributing to the successful delivery of secure, scalable, and reliable solutions. Experience delivering complex software solutions in an Agile environment. Must have a BTech degree in Computer Science or related field from top universities Experience working in geographically distributed teams You Are Passionate about software design and development. Focused on outcomes and collaborating with your team to deliver your objectives. A problem solver. You think clearly and quickly about issues. You have an eye for detail and identify critical information within complex scenarios. You use the relevant information to make a balanced judgment and follows through to action. Always learning. You are committed to learning and being challenged within your role. You will always be looking to improve your skills and knowledge. Well connected. You maintain good communication in your team and with your stakeholders. You understand when to consult or involve others. You remain aware of the bigger picture and identify what is important. Show more Show less
Software Engineering Manager Bangalore, India Reporting to Head of Software Development Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology, are hackers at heart and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! Conferma is a Sabre-owned company that operates independently with a focus on virtual payments and fintech innovation. The role is based in Bengaluru, India , and the candidate will work out of Sabres office, though their day-to-day responsibilities and reporting will align with the Conferma team. Our development teams at Conferma build and maintain the systems that enable billions of pounds of B2B payments each year. They have engineered connectivity to over 80 of the worlds best commercial card partners, over 700 travel management companies and over 150 travel technology partners. They build the mobile, web and backend platforms that streamline payment processes, reduce admin and improve cashflow for our customers. You will be a key part of expanding our Software Engineering function to India. We have ambitious plans to set up an offshore team in Bangalore to increase our capacity to serve our customers and to enable us to upgrade and replace our legacy software estate. You will work with our existing department in the UK to establish a high performing team in India that can deliver our goals. You will lead our offshore team as it grows, embedding good practice in an Agile environment, ensuring delivery of robust and innovative solutions, and being the point of focus for stakeholders and leadership in the UK. We partner with some of the biggest names in finance and banking and this requires high standards. You will work with our product teams to deliver exciting new features and help us reach new markets worldwide. You will lead developers and testers building and maintaining systems at the heart of our business, being responsible for technology that drives Conferma and enables our virtual card platform. Your teams will integrate with card issuers around the world and build software that allows our customers to manage complex financial systems. You will provide the foundational technology that underpins our services and products. You Will Be Responsible For Working alongside the head of department and others to build the offshore team needed to deliver multiple programmes of work. Hiring, mentoring, coaching and developing members of the team, setting goals, monitoring performance and providing confident leadership. Ensuring the team is working efficiently, effectively and delivering their sprint commitments. The teams adherence to our SDLC and providing accurate and timely reporting to management and other stakeholders. Collaborating with Architects, Product Managers, Project Managers and others to build a strong roadmap, translate product and architecture requirements into a technical plan, provide accurate estimates and plan sprints. Driving continuous improvement. Identifying technical debt and other opportunities to improve and modernize the platform, translating these into actionable proposals. Ensuring best practice within the development lifecycle and for ensuring that the final product is of a high technical standard and quality. You will lead key ceremonies that allow you to get the required insight into how the team is functioning. Building strong relationships with other key partners, such as business owners, architects and product owners. Being a champion of agile ways of working, SDLC and development best practice while promoting sharing of information and developing a culture of inclusiveness and transparency. Working with others to foster a culture of knowledge sharing and the importance of documentation and workshops to create strength in depth within your growing teams. Acting as a role model in terms of behaviors, leading by example and fostering an inclusive environment. You Have Experience leading teams delivering complex software solutions in an Agile environment. A strong background in mentoring, coaching and leading developers and testers at different of levels of experience (minimum 10 years). A strong development background, with exposure to Microsoft .Net technologies and web application frameworks. Demonstrable knowledge of industry best practices, development processes and methodologies and experience applying and enforcing these in a team environment. Proven experience leading the successful delivery of secure, scalable, and reliable solutions. A strong technical background and the ability to guide and lead a cross functional technical team while partnering with product managers and designers to deliver and maintain complex applications, tools, systems and services. You will work with product owners, business owners and architecture/design to ensure your team build robust and scalable technical solutions that meet the business targets. Experience of moving applications to a cloud architecture is desired but not essential. You Are Passionate about technology leadership, software design and development. Focused on outcomes and collaborating with your team to deliver your objectives. A problem solver. You think clearly and quickly about issues. You have an eye for detail and identify critical information within complex scenarios. You use the relevant information to make a balanced judgment and follows through to action. Always learning. You are committed to learning and being challenged within your role. You will always be looking to improve your skills and knowledge. Well connected. You maintain good relationships in your team and with your stakeholders. You understand when to consult or involve others. You remain aware of the bigger picture and identify what is important. A strong communicator, with excellent written and spoken skills and are comfortable when presenting to others. Prepared to travel internationally for occasional visits to our UK Headquarters. Show more Show less
LEVEL 1 PRODUCT AND CUSTOMER SUPPORT Based in Bangalore India Great place to work. Great place to grow. For people interested in technology and for those with expertise in tourism. We provide multi-skilled, multilingual, cross-functional support to our business partners. Every day we assist Travel Agencies and Airlines around the world to resolve issues related to the Sabre software and Solutions Portfolio. We analyses problems, recommend corrective actions to Travel Agents and Airline Customers in collaboration with internal teams. Product & Customer Support is a modern organization focused on customers and building good relations with Sabre business partners. Our employees are a truly global and multicultural team. If you join us, youll provide Sabre customers with awesome customer service related to our products and play a key part in building long-lasting relationships with them. This includes responding to customer inquiries, analyzing problems, using diagnostic tools, and recommending solutions to customer application questions. We provide product and technical support of Sabre Portfolio of Products via Phone, Call-Back, Chat and Web-Case. Key Responsibilities Reports directly to the 1st Level Support Supervisor. Respond to customer inquiries, analyzing problems using diagnostic tools and recommending solutions to customer questions. relating to a Sabre HOST and a broad set of Solutions and its Functionalities. Utilizes technical and analytical skills to solve hardware, software, and network configuration problems. Installation and troubleshooting of Sabre provided applications. Interfaces with customers, internal departments, and vendors to identify their needs and establish hardware, software, and network requirements. Performs Product and Technical Support functions and provides routine support to Travel Agencies and Airline Customers in accordance with the set service standards. Provide Product and Technical Support of Sabre Products via Phone, Call-Back, Chat and Web-Case on a 24/7 Support Operation. Records all received contacts (Phone, Web-Case, Chat and Call-Back) in prescribed formats in CRM tool(s). Works collaboratively in a team environment with advanced support teams, account managers, implementation, and development resources to meet customer expectations regarding the resolution of maintenance issues. Ensure that customer needs are met. Must have the ability to evaluate the impact of the issue on the customer and escalate issues. Act as the lead interface with the customer, internal or external, regarding support of our products Good time management and priority setting skills are required to be able to manage daily responsibilities and own technical development and growth. Demonstrate sense of urgency for sensitive issues. Ensure to deliver the highest level of customer service and satisfaction while continuously demonstrating excellent teamwork, interpersonal skills, and commitment. Performs ad-hoc tasks assigned by the Leaders, Supervisors, Team Leads or Seniors i.e., onsite support, floor walking, handling special projects etc. Job Requirements Prior GDS knowledge (Sabre, Galileo, Amadeus) and travel industry knowledge is highly expected. Experience in software, hardware technical support and trouble shooting. Experience in remote troubleshooting. Experience with CRM tools such as Salesforce is desirable. Ability to analyses, identify key problems, articulate them efficiently and make decisions to solve issues. Excellent interpersonal and teamwork skills. Experienced in providing customer support using available multi channels: Call-back, Phone, Web-Case, Email and Chat. Ability to extend knowledge in area of new technologies. ITIL/ XML/ API/ SQL Programming will be a plus. Bachelor&aposs degree or equivalent desired. Diploma in basic IATA /UFTAA standard course will be a plus. Able to work in 24x7 shift model supporting a global customer base. Language Skills Professional fluency in written and spoken English is a must. Show more Show less
You will be responsible for providing oversight and overall management of large to complex projects on major client implementations. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery. You will ensure all projects being delivered are of best-in-class quality. This role has a high focus on ensuring successful delivery of initiatives across projects for a given client. The project manager is highly visible to clients and interfaces with multiple internal teams to effectively coordinate delivery on time and with high quality. Role and Responsibilities Manage Sabre products and solutions delivery for Agency Customer implementations. Understand project management delivery methodology. Under general direction, manages the development and implementation process of a company's products and services involving departmental or cross-functional teams focused on the delivery of new or existing products. Projects are complex in scope. Plans and directs schedules and budgets. Be able to operate successfully in a complex and rapidly changing environment. Planning - identifying customer needs and resources needed to make it a successful transition. Monitors the project from initiation through delivery. Ensuring each project stays on schedule and adheres to the deadlines. Support change management processes to help the adaption to a new system environment. Manage timely escalations and follow-ups Work closely with customer support teams & across all operational verticals. Collaborate with customer, account team to meet project deliverables. Organizes the interdepartmental collaboration ensuring completion of the project/product on schedule and within budget constraints. Have excellent communication, negotiation, and persuasion skills with the ability to work with stakeholders and multi-functional teams across organizational boundaries. Maintains a very close working relationship with customer’s key stakeholders. Qualifications and Education Requirements: Minimum 10+ years global travel agency/travel tech industry experience of which must have min 5 -7 years of Project Management experience. Good knowledge of GDS industry, travel agency processes and operational standards preferred Understanding of Sabre products and services will be an added advantage Strong analytical skills and negotiation skills Excellent written and verbal communication skills. Leadership and Team coordination skills preferred. Experienced with working in a matrix organization and leading virtual distributed team. Bachelor's degree or equivalent. Master's degree preferred. Project Management Certification will be an added advantage. Job Location - Mumbai or Delhi
Team Description The service and support team maintains direct contact with customers pre-sale or post-sales or both. Role And Responsibilities Customer service includes communication via telephone, email, chat or through other social media platforms Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s) Ensures delivery of objectives and client expectations are met in accordance with contractual obligations Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products Interact with customer and functional organizations to develop specifications for content of courses Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: product support specialist product support analyst systems integration engineer technical support customer service customer training sales support Qualifications And Education Requirements Minimum High School diploma, University student or graduate. Technical experience strongly desired Demonstrates good time management and priority setting skills Demonstrates effective teamwork skills Demonstrates ability to work under pressure and handling complexity Proficient English and Spanish written and oral communication skills Must be organized, able to multi-task and work in all areas as needed Proven analytical and troubleshooting skills Excellent customer service skills Travel Industry background is desired. Exposure to Excel, GCP, AWS, Mongo, SQL, Python Programming Experience using Salesforce CRM tool Show more Show less
You will be responsible for overseeing and managing large to complex projects for major client implementations. This includes managing issues, risks, and project change requests to ensure successful and on-time project delivery. Your primary focus will be on ensuring the delivery of high-quality projects across various initiatives for a given client. As the project manager, you will have high visibility with clients and will collaborate with multiple internal teams to effectively coordinate timely and high-quality delivery. Your responsibilities will include managing Sabre products and solutions delivery for Agency Customer implementations, understanding project management delivery methodology, and overseeing the development and implementation process of the company's products and services. You will be working under general direction to manage departmental or cross-functional teams focused on delivering new or existing products. Your projects will be complex in scope, and you will be responsible for planning and directing schedules and budgets in a rapidly changing environment. Additionally, you will be involved in identifying customer needs, monitoring projects from initiation through delivery, supporting change management processes, managing escalations, and ensuring interdepartmental collaboration for project completion within budget constraints. To succeed in this role, you should have a minimum of 10+ years of global travel agency/travel tech industry experience, with at least 5-7 years of Project Management experience. Good knowledge of the GDS industry, travel agency processes, and operational standards is preferred. Understanding Sabre products and services will be an added advantage. Strong analytical skills, negotiation skills, excellent written and verbal communication skills, leadership, team coordination skills, and experience working in a matrix organization are essential. A Bachelor's degree or equivalent is required, and a Master's degree is preferred. A Project Management Certification will be an added advantage. This position is based in Mumbai or Delhi.,
Job title Payroll Analyst II Overview We are seeking a Payroll Analyst II to join our global Payroll team, where innovation knows no borders. This team leads with impact—ensuring accurate and compliant payroll processing, managing statutory obligations and supporting employee experience through timely and transparent payroll operations. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together. As Payroll Analyst II, you will support end-to-end payroll activities across multiple APAC countries, liaise with vendors and internal partners and ensure compliance with statutory requirements. This role requires a strong grasp of regional payroll practices, excellent attention to detail and the ability to work independently with minimal guidance. Responsibilities Manage accurate and timely payroll processing for APAC countries, including tax filings and statutory payments. Coordinate with payroll service providers and internal stakeholders to ensure compliance and data accuracy. Maintain and update process documentation and support audit requirements across multiple jurisdictions. Handle employee queries related to payroll, time and attendance and benefits. Support special payroll projects and initiatives while ensuring timely execution. Preferred Qualifications And Education Minimum 5 years of experience in APAC payroll operations, with hands-on exposure to compliance and regulatory frameworks. Strong understanding of payroll systems and time and attendance processes, ideally with experience in Workday. Effective communication and stakeholder management skills with ability to work across teams. Proficient in Microsoft Excel and Office tools; familiarity with photo or video editing tools is a plus. Experience working with China or Southeast Asia payroll is preferred. Benefits Benefits are not one-size fits all, which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self: Competitive pay and performance-based bonuses. Flexible work options. Comprehensive healthcare coverage. Generous PTO and holidays. Strong retirement planning support. Family-friendly benefits. Professional development opportunities.
Description You will be responsible for providing oversight and overall management of large to complex projects on major client implementations. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery. You will ensure all projects being delivered are of best-in-class quality. This role has a high focus on ensuring successful delivery of initiatives across projects for a given client. The project manager is highly visible to clients and interfaces with multiple internal teams to effectively coordinate delivery on time and with high quality. Role And Responsibilities Manage Sabre products and solutions delivery for Agency Customer implementations. Understand project management delivery methodology. Under general direction, manages the development and implementation process of a company's products and services involving departmental or cross-functional teams focused on the delivery of new or existing products. Projects are complex in scope. Plans and directs schedules and budgets. Be able to operate successfully in a complex and rapidly changing environment. Planning - identifying customer needs and resources needed to make it a successful transition. Monitors the project from initiation through delivery. Ensuring each project stays on schedule and adheres to the deadlines. Support change management processes to help the adaption to a new system environment. Manage timely escalations and followups Work closely with customer support teams & across all operational verticals. Collaborate with customer, account team to meet project deliverables. Organizes the interdepartmental collaboration ensuring completion of the project/product on schedule and within budget constraints. Have excellent communication, negotiation, and persuasion skills with the ability to work with stakeholders and multi-functional teams across organisational boundaries. Maintains a very close working relationship with customer’s key stakeholders. Qualifications And Education Requirements EXPERIENCE: Minimum 10 years global travel agency industry experience out of which must have min 5 -7 years of Project Management experience. Good knowledge of GDS industry , travel agency processes and operational standards preferred Understanding of Sabre products and services will be an added advantage Strong analytical skills and negotiation skills Excellent written and verbal communication skills. Leadership and Team coordination skills preferred. Experienced with working in a matrix organization and leading virtual distributed team. Bachelor's degree or equivalent. Master's degree preferred. Project Management Certification will be an added advantage.
Sabre's Agency Sales team works closely with travel agencies to provide solutions that improve efficiency, grow bookings, and drive success. By understanding the unique needs of each agency, the team delivers tools and strategies to help them stay competitive in a fast-changing industry. Focused on building strong relationships and driving results, the Agency Sales team ensures agencies get the most value from Sabre’s products and services while shaping the future of travel together. What you’ll be doing? We are seeking a highly driven techno/commercial sales leader for our high-performing sales team in India. You will focus on driving strategic sales growth and customer engagement across the assigned markets. In this pivotal role, you will lead the strategic engagement of the largest and fastest growing customers, with a strong focus on APIs, next generation retailing strategies, and digital transformations. You will be part of the sales team to execute sales strategies, optimize their performance, and cultivate a technology-first sales culture that focuses on winning with a solutions mindset. This role involves frequent travel. Why Sabre? At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel. Team Description Our team is looking for a Sales Manager who will report to the Sales leader in our Sabre office. This role will be accountable for a territory in the regional agency sales and account management team, with the focus on delivering sustainable growth. Role And Responsibilities Align sales strategy for growth and revenue generation for new and existing business, which includes renewals, new sales efforts, and share shifting opportunities across the agency territory Evolve annual territory sales strategy and execution; perform ongoing market landscape analysis and market research to identify top opportunities and risk Negotiate profitable contracts to maximize Sabre revenues Partner with sales organization to ensure effective management of customers and long-term commercial success Implement and maintain effective sales management to provide current and accurate revenue projections and pipeline forecasts to support business growth Sell new solutions to both existing and new customers to reach annual regional sales targets Establish and maintain a high level of customer engagement at various levels, positioning Sabre as an innovative player in the territory Provide regular detailed status and activity reporting in customer activities and solutions performance to leadership Work closely with the marketing, customer engagement, product management, delivery, and consulting leaders to ensure activities (including marketing strategies, implementation, and execution) are aligned with the overall corporate strategy Foster strong relationships with internal leaders/stakeholders across Sabre; responsible for collaboration and global process development across all segments in the region Qualifications And Education Requirements Minimum 7 years of relevant sales work experience Degree in relevant field Extensive understanding of market landscape, including knowledge of key players, knowledge of the competitive landscape, key trends, opportunities, and challenges. Proven track record of success in sales management, customer acquisition, and relationship building. Additionally, leadership skills and the ability to develop and implement strategic sales plans are crucial Proven experience selling and driving negotiations to a successful close Passion and success managing and growing a sales organization Proven ability to influence cross-functional teams within a global matrix organization, with strong capabilities to build relationships with internal and external stakeholders Professional presence and business acumen with articulate and persuasive oral and written communication skills Critical thinking skills with the ability to anticipate potential issues and suggest creative alternatives to overcome barriers Strong people skills and extremely resourceful Strong knowledge of the travel/hospitality markets and/or enterprise software space