Lead Manager

Job Description

Key Responsibilities: Develop and execute lead generation strategies to target domestic and international travel customers. Manage the complete lead lifecycle from capture to closure, ensuring high conversion rates. Monitor daily lead flow, track quality and quantity, and ensure timely follow-up by the sales team. Collaborate with the marketing team to plan campaigns that generate quality leads. Segment and score leads based on behavior, demographics, and purchase history. Build and maintain strong relationships with B2B and B2C clients. Analyze lead performance data and present regular reports to senior management. Train and guide a team of lead executives or sales representatives. Ensure CRM systems are updated with accurate lead and customer data. Requirements: Proven experience as a Lead Manager or similar role in the travel industry. In-depth knowledge of domestic and international travel products and destinations. Familiarity with CRM tools. Strong communication, leadership, and team management skills. Analytical mindset with the ability to assess performance metrics. Ability to multitask and thrive in a fast-paced environment. Show more Show less