Lead Manager

Now Hiring: Lead Manager (CRM Manager)

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About Chate Coaching Classes

Chate Coaching Classes is a reputed and trusted name in the education sector, known for its commitment to high-quality teaching and consistent student success. We focus on building strong academic foundations while creating an environment that inspires growth, discipline, and continuous learning.

Role Overview

Lead Manager (CRM Manager)

Key Responsibilities

•   Manage, track, and prioritize all incoming leads from online campaigns, walk-ins, referrals, and partner channels.
•   Maintain and update student and lead databases with accuracy using the CRM system.
•   Coordinate closely with counsellors and branch teams to ensure timely follow-ups and high conversion rates.
• Prepare weekly and monthly reports on lead status, conversions, and performance metrics.
•  Identify process gaps and recommend improvements to enhance communication and lead management efficiency.
•  Build strong rapport with prospective students and parents, addressing queries professionally.
• Collaborate with the marketing team to support admissions campaigns and promotional activities.

Skills & Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
•  3–5 years of experience in CRM management, lead handling, or customer relations (education sector preferred).
•  Strong communication, interpersonal, and relationship-building skills.
• Proficiency in CRM tools, MS Excel, and MS Office applications.
• Excellent organizational and analytical abilities.
• Ability to collaborate effectively with teams and independently handle responsibilities.

Why Join Us?

•  Opportunity to be part of one of Maharashtra’s most respected education brands.
• Supportive, collaborative, and growth-oriented work culture.
• Competitive salary with performance-based growth opportunities.
• A chance to directly contribute to shaping students’ futures through efficient academic support systems.