Posted:2 days ago| Platform: Linkedin logo

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Job Type

Full Time

Job Description

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Now Hiring: Lead Manager (CRM Manager)

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Salary:

Experience:

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About Chate Coaching Classes

Chate Coaching Classes is a reputed and trusted name in the education sector, known for its commitment to high-quality teaching and consistent student success. We focus on building strong academic foundations while creating an environment that inspires growth, discipline, and continuous learning.

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Role Overview

Lead Manager (CRM Manager)

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Key Responsibilities

  •   Manage, track, and prioritize all incoming leads from online campaigns, walk-ins, referrals, and partner channels.
  •   Maintain and update student and lead databases with accuracy using the CRM system.
  •   Coordinate closely with counsellors and branch teams to ensure timely follow-ups and high conversion rates.
  • Prepare weekly and monthly reports on lead status, conversions, and performance metrics.
  •  Identify process gaps and recommend improvements to enhance communication and lead management efficiency.
  •  Build strong rapport with prospective students and parents, addressing queries professionally.
  • Collaborate with the marketing team to support admissions campaigns and promotional activities.
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Skills & Qualifications

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  •  3–5 years of experience in CRM management, lead handling, or customer relations (education sector preferred).
  •  Strong communication, interpersonal, and relationship-building skills.
  • Proficiency in CRM tools, MS Excel, and MS Office applications.
  • Excellent organizational and analytical abilities.
  • Ability to collaborate effectively with teams and independently handle responsibilities.
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Why Join Us?

  •  Opportunity to be part of one of Maharashtra’s most respected education brands.
  • Supportive, collaborative, and growth-oriented work culture.
  • Competitive salary with performance-based growth opportunities.
  • A chance to directly contribute to shaping students’ futures through efficient academic support systems.

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