RRP Diamond is a USA-based company working in the real jewelry and diamond export business. We believe in providing excellent customer experiences and are looking for a skilled Customer Support Specialist to join our growing team. Key Responsibilities: Handle customer queries via email and chat in a professional manner. Provide accurate information and resolve issues promptly. Maintain strong communication with international clients. Coordinate with internal teams to ensure smooth order processing. Manage and track customer requests, feedback, and escalations. Requirements: 1–3 years of experience in customer support (preferred, freshers with excellent skills may apply). Fluent in English (written and spoken). Strong email handling and communication skills. Ability to multitask and work in a fast-paced environment. Problem-solving attitude and customer-first mindset. Benefits: Competitive salary package. Paid leave and company benefits. Opportunity to work with international clients. Growth-oriented and supportive work environment. If you are passionate about delivering excellent customer support and want to grow your career with us, we’d love to hear from you! 📩 Apply now or share your CV at: si.hr2121@gmail.com
The ideal candidate will analyze, review, and implement changes to websites so they are optimized for search engines. This candidate will be able to implement actionable strategies that will improve site visibility. Responsibilities Review and analyze client sites for areas needing improvement Prepare detailed strategy reports Create and launch campaigns Improve clients 'rank' in major search engines Qualifications Bachelor's degree in Information Technology or related field 3+ years' of technical experience Strong analytical skills Understanding of all search engines and functions as well as marketing
Lead Manager (Jewelry & Diamond Sales – International & Domestic Markets) Company: RRP Diamond Location: Surat, Gujarat Job Type: Full-time | On-site Salary: ₹10,000 – ₹20,000/month About RRP Diamond: RRP Diamond is a leading manufacturer and exporter of fine diamond jewelry, serving clients across India, the U.S., and Europe. With a reputation for precision craftsmanship and ethical sourcing, we are expanding our sales and client relationship team to strengthen both B2B and B2C segments across global markets. We are looking for a Lead Manager who can take ownership of lead management, client communication, and business conversion from platforms like IndiaMART, Alibaba, and Shopify , as well as direct inquiries. Key Responsibilities: Manage and follow up on leads from IndiaMART, Alibaba, Etsy, Shopify , and direct website inquiries. Build and maintain long-term relationships with domestic and international clients. Identify new business opportunities in wholesale, retail, and export segments. Communicate product details, quotations, and order updates professionally. Coordinate with design, production, and dispatch teams to ensure smooth fulfillment. Prepare and maintain lead reports, conversion metrics, and client feedback data. Assist management in planning sales strategies and marketing campaigns for key markets. Requirements: 2–5 years of experience in sales, lead management, or client servicing , preferably in jewelry, diamond, or luxury goods . Excellent communication skills in English (spoken and written). Strong knowledge of online B2B platforms (IndiaMART, Alibaba, Shopify, etc.). Organized, target-oriented, and capable of handling multiple clients simultaneously. Familiarity with CRM systems and Excel for reporting is an advantage. Benefits: Competitive salary with commission on conversions . Work directly with global clients and major jewelry marketplaces. Performance-based growth and leadership opportunities. Exposure to international diamond and jewelry trade. How to Apply: Contact / Whatsapp - +91 96016 41590 Shortlisted candidates will be contacted for an in-person or virtual interview. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person