Lead IT Project Management Specialist

Boeing Information Digital Technology & Security (IDT&S) is currently seeking a Lead IT Project Management Specialist to join the Lean IT Innovation team within the Enterprise AI & Data organization in Bengaluru, India.

This position will drive process improvement initiatives across a Lean Transformation portfolio for the entire IT organization, focusing on project managing data-driven process simplification and re-engineering to enhance IT operational efficiency and performance while identifying opportunities to apply AI-enabled innovation and automation. The project manager will ensure each initiative has viable plans, leverages Agile and Project Management Best Practices and executes to the defined plans.

The successful candidate will orchestrate, and project manage process improvement efforts through collaboration with key departments within IDT&S to drive efficiency and improve clock speed. With a deep understanding of both the organizations strategic objectives and the intricacies of its day-to-day functions, this individual will collaborate across multiple departments to drive process simplification, improve stability, observability and unlock productivity. The project manager will coordinate a team that applies lean, Design Thinking and Value Stream Mapping approaches, user experience (UX) perspectives, then apply AI and Automation to accelerate the value. This project manager will ensure that project management best practices are adhered to throughout the initiatives while being accountable for execution to commitments.

Position Responsibilities:

• Apply Project Management best practices to work with peer Project Managers to run the overall Lean IDT&S Innovation program and individual Process Improvement initiatives which includes applying an Agile mindset to break up large SOW into quarterly iterative value releases while applying excellence around Scope, Schedule, Quality, Budget, Risk, Issue and Opportunity Management
• Project Manage initiative teams comprised of core team resources including process analysts, IT4IT Architects, Artificial Intelligence (AI) and Automation developers and schedule and tool experts specific to the chosen improvement initiatives
• Partner with the IT Lean Innovation Process Analysts, Architects, Manager and Director to identify top opportunities for efficiency improvements and align key initiatives to improve the overall IT business experience
• Establish and design an IT4IT process improvement program and operating structure in partnership with the Program Manager utilizing Lean methodologies and tools including Lean, Design Thinking and Value Stream Mapping to streamline workflows
• Project Manage the application of AI & automation technologies for improving system stability and observability
• Modernize our critical products, systems & capabilities and enable data-driven decision-making across IT
• Drive the development cycle for these technologies as they apply to the chosen improvement initiatives
• Partner with Process and Product owners to identify and baseline process measurements for pre and post improvement value tracking including user satisfaction, throughput time, step volumes and manual handoffs, number of human-in-the-loop approvals, impact of automation and AI on improvement, etc.
• Ensure specific and measurable baselines and target objective and key results (OKRs) are defined for each initiative and measured before and after to track the progress and results
• Ensure the documentation of post-improvement training for users to optimize usage and adoption
• Partner with team on communicating progress, challenges, and successes to senior IT leadership team and stakeholders, fostering transparency and collaboration

Basic Qualifications (Required Skills/Experience):

• A Bachelors degree or higher is required as a BASIC QUALIFICATION
• 5+ years of experience with Information Technology Program or Project Management
• 5+ years of experience leading successful Lean and process improvement initiatives across an IT organization
• 5+ years of experience with IT systems architecture and the IT4IT framework
• 5+ years of experience working in a cross-functional environment with all levels in the business from individual contributors to executive leadership
• 5+ years of experience using strong analytical and problem-solving skills
• 5+ years of experience in a role which required strong interpersonal and communication skills

Preferred Qualifications (Desired Skills/Experience ) :

• 10 or more years' related work experience or an equivalent combination of education and experience
• PMP certification and/or LEAN certification
• Experience working in an Agile culture and an ability to scope and deliver on initiatives in rapid value release cycles
• Experience with Automation, AI technologies, data analytics, and their application in operational processes
• Experience with IT4IT System integrations and industry best vendors and tools
• Experience leading large-scale business transformations from concept through implementation
• Experience creating and maintaining program-level dashboards and charts

Typical Education & Experience:

• Education/experience typically acquired through advanced education (e.g. Bachelor, Masters) and typically 12 Plus years' related work experience

Relocation:

• This position does offer relocation within INDIA.

Education

Bachelor's Degree or Equivalent Required