LEAD CONSULTANT

Job Description

The Senior Technical Lead in CRM / D365 CE OOTB, Configuration, Cust will be responsible for overseeing and leading technical teams to deliver high-quality CRM / D365 CE solutions. The main objective is to ensure the successful implementation, customization, and configuration of CRM / D365 CE OutoftheBox functionalities to meet the specific needs of the organization. (1.) Key Responsibilities 1. Lead and manage technical teams in the design, development, and implementation of crm / d365 ce solutions. 2. Define and implement best practices for crm / d365 ce outofthebox configurations and customizations. 3. Collaborate with stakeholders to gather requirements and provide technical expertise in crm / d365 ce solution design. 4. Perform system analysis, troubleshooting, and debugging to ensure smooth operation of crm / d365 ce systems. 5. Provide guidance and mentorship to junior team members to enhance their technical skills and capabilities. 6. Stay updated on the latest crm / d365 ce trends, updates, and features to propose innovative solutions. Skill Requirements 1. Strong proficiency in crm / d365 ce outofthebox functionalities, configurations, and customizations. 2. Extensive experience in leading technical teams and managing crm / d365 ce implementation projects. 3. In-depth knowledge of crm / d365 ce architecture, data models, and integration capabilities. 4. Excellent problem-solving skills and ability to analyze complex crm / d365 ce issues. 5. Strong communication skills to effectively collaborate with cross functional teams and stakeholders. 6. Ability to prioritize tasks, meet deadlines, and deliver high-quality crm / d365 ce solutions. Certifications: Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate or similar certifications preferred. No. of Positions 1 Skill (Primary) Microsoft Dynamics (APPS)-Customer Engagement-Technical-MsD-Microsoft Dynamics 365 Auto req ID 1573764BR Skill Level 3 (Secondary Skill 1) Microsoft Dynamics (APPS)-SF-Technical Skill-Power Platform - PCF Control Skill Level 3 (Secondary Skill 2) Microsoft Dynamics (APPS)-Power Platform-Model Driven App and Dataverse