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EXL
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Lead Assistant Manager

Lead Assistant Manager

EXL

5 years

0 Lacs

Noida Uttar Pradesh India

Posted:1 month ago| Platform:

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Skills Required

salesforce crm configuration development deployment governance engagement design scalability sustainability coding strategies management optimization support stability analyze automation efficiency devops code rollback certification certifications data architecture security git bitbucket apex communication marketing ai agile mulesoft integration

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Advanced Salesforce AdministratorLocation: NoidaMode of Work: HybridDepartment: Salesforce Center of Excellence / CRM Team

About The Role

We are seeking a highly skilled Advanced Salesforce Administrator to manage and optimize large-scale, multi-org Salesforce implementations. This role is critical in maintaining best practices for configuration and development, ensuring smooth deployment processes, enforcing governance standards, and fostering strong business engagement. You will act as the gatekeeper for all development and design changes, driving innovation while ensuring scalability, reusability, and long-term sustainability of the Salesforce ecosyste

Key Responsibilities

Governance & Standards:
Enforce Salesforce development, coding, and configuration standards across all business units.
Act as a gatekeeper for evaluating and approving design and development changes.
Define and manage release governance and deployment strategies across multiple Salesforce instances.
Platform Management & Optimization:
Manage and support large-scale multi-org Salesforce environments, ensuring platform stability and performance.
Analyze existing workflows, configurations, and automation processes to recommend and implement improvements for operational efficiency.
Promote and implement reusable components and scalable solutions to reduce technical debt.

Deployment & Change Management

Lead and coordinate deployment activities using tools like Salesforce DevOps Center, Gearset, Copado, or other CI/CD solutions.
Ensure smooth deployment of configuration and code changes between sandboxes and production environments.
Manage version control processes and ensure rollback strategies are in place.

Required Qualifications

Bachelor’s Degree in Computer Science, Information Systems, Business, or a related field.
Salesforce Advanced Administrator (ADM-211) certification is required.
Additional certifications such as Platform App Builder, Sharing & Visibility Designer, or Salesforce Architect certifications are highly desirable.
5+ years of Salesforce Administration experience, with hands-on expertise in supporting large-scale multi-org environments.
Strong understanding of Salesforce Data Architecture, Security Models, Sharing Rules, and Governance Best Practices.
Proficiency in deployment tools (Gearset, Copado, Change Sets, Salesforce DevOps Center) and version control (Git, Bitbucket).
Excellent understanding of Flows, Process Builder, Apex (for reviewing purposes), and Lightning Components configuration.
Experience driving reusable solution components and ensuring platform scalability.
Strong business acumen with excellent communication and stakeholder management skills.

Preferred Skills

Familiarity with Salesforce Data Cloud, Experience Cloud, and Marketing Cloud integrations.
Hands-On Experience with Agentforce & Einstein-AI
Experience with Agile methodologies and working in cross-functional delivery teams.
Exposure to MuleSoft or integration patterns in multi-system environments.

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Lead Assistant Manager