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IHCL
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Laundry Manager

Laundry Manager

IHCL

120 years

5 - 6 Lacs

bengaluru

Posted:10 hours ago| Platform: GlassDoor logo

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Skills Required

portfolio collaboration constraints development strategies monitoring inspection strategy analyze pricing testing report test data reports inventory correlation addition management code collaborative diversity

Work Mode

On-site

Job Type

Part Time

Job Description

1 Jan 2026

Business Unit: Taj Bangalore, Bengaluru

Department: Housekeeping

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

Laundry Manager is responsible for hotel laundry operations and services. Positions, directs and works with associates to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints to meet the brand’s standards, targets customer needs, elevates associate satisfaction, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies

As an area incharge, develops and implements department strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer, resulting in creating an iconic and profitable hotel.

Essential Job Tasks

Being updated with the new trends, pushing for innovation and strategizing plans for the department, based on the observations.

Monitoring cost and budgets for the department

Inspection of Laundry, Linen & Uniform room and ensuring that all the standards are adhered to.

Areas of Responsibility

Review the operational and capex budget for the department keeping in line with the overall strategy. Analyze the laundry cost and competitor pricing and determine appropriate laundry prices.

For the new fabric, linen, uniforms and chemicals coming to the hotel, conduct testing as per approved specifications. Prepare the report & send to appropriate authorities

Conduct random testing of washed linen for conformance to standards. Test the samples for shrinkage, fastness and GSM before actual approval.

Check on the quality of water, air pressure, steam pressure, monitor loading and unloading of machines, collect data from front office on occupancy expected, allocate employees to various operations and interact with guests to ensure their preferences are met.

Monitor monthly reports on laundry operations including cost and revenue earned. Analyze the inventory and its correlation with the consumption pattern and quality. Take corrective action as required. Prepare budgets for room and bathroom linen, F&B linen, all necessary chemicals & cleaning equipment etc.

Monitor the fuel and water consumption.

Partner with the HR Department in all employee related initiatives. Prepare rosters and conduct employee briefings.

In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job.

Adherence to the Tata code of conduct, safety policies and values of the organization as defined.

In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job

Required Qualifications

Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Textile Mangement and Housekeeping Management.

Work Experience

5-6 Years

Languages Needed in Position

English

Key Interfaces- External

Vendors, External & Internal Auditors

Key Interfaces- Internal

Laundry|Uniform Room|Linen Room

Behavioural Competencies

Process Excellence

Result Orientation

Collaborative Engagement

Change Championship

Growth Mindset

Talent Enrichment

Guest Centricity

Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

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Laundry Manager