Jobs
Interviews

L3: Telecom Network Operations Engineer

5 - 10 years

13 - 23 Lacs

bengaluru

Posted:None| Platform: Naukri logo

Apply

Skills Required

ccna network operations l3 support 24x7 ccnp tcp udp telecom networking ftth huawei server network protocol dns deployment gpon bgp netact zte volte troubleshooting mpls olt bng gnodeb dsl ericsson oss broadband ip dhcp telecom 5g oss / bss ccna voice epc enodeb lte ospf mobile network

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Job Summary:

L3 Technical Support Engineer

Key Responsibilities:

  • Deliver Tier 3 support for critical customer-impacting issues on

    2G/3G/4G/5G mobile

    and

    DSL/FTTH/FWA broadband

    networks.
  • Conduct advanced remote diagnostics on network infrastructure:

    routers, switches, BNGs, OLTs, base stations (eNodeB/gNodeB)

    , etc.
  • Utilize diagnostic and analytics tools like

    Netcracker, SecureCRT, Wireshark, Watch4net

    , etc., to analyze and resolve faults.
  • Liaise with

    field engineers, vendors

    , and partner teams for effective fault isolation and resolution.
  • Monitor, manage, and escalate network alarms using platforms such as

    Zabbix, Watch4net, SolarWinds

    .
  • Perform

    packet capture and traffic flow diagnostics

    using tools like

    Wireshark

    or physical network taps.
  • Verify service provisioning workflows and troubleshoot subscriber issues using

    CRM/OSS systems

    .
  • Conduct detailed

    Root Cause Analysis (RCA)

    for major incidents, ensuring preventive action and documentation.
  • Maintain accurate logs of incidents, resolutions, and escalation steps in ticketing tools like

    ServiceNow, Remedy, BMC

    .

Required Skills & Qualifications:

  • Networking Protocols:

    Strong understanding of

    IP, TCP/UDP, BGP, OSPF, MPLS, DNS, DHCP

  • Tools Expertise:

    Proficiency with

    SecureCRT, Wireshark, Watch4net, Netcracker, Putty, NMS/EMS

  • Mobile Networks:

    Hands-on knowledge of

    LTE/5G, VoLTE, EPC, eNodeB/gNodeB

  • Broadband Technologies:

    Familiarity with

    FTTH, DSL, GPON, ONU/ONT, BNG, OLT

  • OSS/BSS Platforms:

    Experience with

    NetAct, Ericsson ENM, Huawei U2000, ZTE NetNumen

  • Other Protocols & Frameworks:

    Knowledge of

    TR-069/ACS, SNMP, NetFlow

  • Certifications:

    ITIL Foundation or

    Cisco (CCNA/CCNP)

    certifications preferred

More Jobs at Cloudberry360 Technologies

L3: Telecom Network Operations Engineer

bengaluru

5.0 - 10.0 yrs
|

INR 13 - 23 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Cloudberry360 Technologies

RecommendedJobs for You

Cloudberry360 Technologies logo

L3: Telecom Network Operations Engineer

Cloudberry360 Technologies

bengaluru

Alike Thoughts logo

Network Engineer

Alike Thoughts

pune, chennai, bengaluru

Glauben Technologies logo

HCL_ Cisco ACI _ 7+yrs_Noida/Chennai/Bengaluru/Hyderabad/Pune

Glauben Technologies

noida, chennai, bengaluru

Glauben Technologies logo

HCL_ SDWAN _ 7+yrs_Noida/Chennai/Bengaluru/Hyderabad

Glauben Technologies

noida, chennai, bengaluru

Enrich And Enlight Business Consulting logo

Network Engineer - NOC

Enrich And Enlight Business Consulting

navi mumbai, airoli

Futurea4 logo

Network and Security Specialist

Futurea4

bengaluru

Think People Solutions logo

Hiring Network (branch & campus)Engineer _Hyderabad Location_5+ exp

Think People Solutions

hyderabad

Microstrategy logo

Senior Network Engineer

Microstrategy

pune

Microstrategy logo

Senior Network Engineer

Microstrategy

pune

Reign Recruitz Solutions Imited logo

It Supporter

Reign Recruitz Solutions Imited

chennai