14 Netact Jobs

At Capgemini Engineering, the world leader in engineering services, you will be part of a global team comprising engineers, scientists, and architects dedicated to assisting the world's most innovative companies in realizing their full potential. Our digital and software technology experts are known for their out-of-the-box thinking, providing unique R&D and engineering services across various industries. A career with us promises a multitude of opportunities where you can truly make a difference, with each day presenting new challenges and exciting prospects. In this role as LTE Network Optimization L3, you will utilize your extensive experience of at least 8 years in RF optimization, particularly based on OSS KPIs. Your responsibilities will include utilizing NPO skills for 4G/5G optimization and L3 analysis, with the ability to troubleshoot the KPIs of 5G networks. A clear understanding of LTE fundamentals and NR concepts and procedures, such as call flows, is essential for this position. You should possess a minimum of 3 years of hands-on experience in OSS Based LTE-NR Multi-layer (FDD+TDD) RF Optimization, where you will not only conduct audits and monitoring but also perform KPI degradation root cause analysis, provide recommendations, implement parameter changes, and work towards KPI improvement. Knowledge of LTE, multi-layer idle and dedicated mode parameters, and the behavior of parameter tuning are crucial for success in this role. Familiarity with Nokia BTS hardware, including system modules and RF modules, along with an understanding of associated gains and losses of the system, particularly experience with Air-scale products, is highly desirable. Proficiency in LTE call flows, configuration data in NetAct, and Nokia Tools (such as NetAct, Radar, MUSA, etc.) is necessary. Mandatory experience in Nokia LTE KPIs and counters, parameter and feature tuning in both FDD and TDD networks is a key requirement. As part of a global business and technology transformation partner, Capgemini is committed to helping organizations accelerate their transition to a digital and sustainable world. With a diverse team of over 340,000 members across more than 50 countries, Capgemini leverages its 55-year heritage to deliver end-to-end services and solutions. By harnessing strengths in strategy, design, engineering, AI, generative AI, cloud, and data, combined with deep industry expertise and a robust partner ecosystem, Capgemini enables clients to unlock the value of technology and address their comprehensive business needs.,

As a Network Performance Optimization Expert Engineer. You will perform network performance, monitoring, and analysis by collecting and analyzing information, identifying the abnormalities from sources in the domain of the customer solution, diagnosing root causes of performance issues, and recommending improvement for optimization actions, QoS Optimization, parameter tuning, and SW Upgrades to meet contractual KPI targets. Find problems that were not identified during testing. You Have: Bachelors or masters degree in or related field with 14 + years of experience in Network Performance Optimization. Expertise in radio optimization for the latest SW/HW Release of Nokia 5G/4G and/or Samsung/Huawei 5G /4G Network. Experience in OEM-specific tools and products, including Nokia SRAN BTS, NetAct, and/or Samsung LSMR, USM. Experience in at least two RATs (5G & 4G) per OEM. End-to-end correlation across Radio, Access, IP, Transport, and Core domains.to improve Customer Experience, Service KPIs. Experience in spectrum refarming, 2G/3G sunset strategies, and post-optimization activities. Proficiency in data visualization & reporting tools (PowerPoint, Excel, Pivot Tables, Power BI). Experience in Radio Network Consolidation, ORAN, Cloud RAN, VRAN, Enterprise Networks, Private 5G, Massive MIMO, Network Slicing, MEC, and IoT Connectivity. It would be nice if you also had: Good understanding of Managed Services Processes. Good experience in delivering managed services projects for a multi-vendor environment. Act as the team lead and Single Point of Contact (SPOC) for respective domains and OEMs. Independently manage project deliverables, ensuring seamless execution. Interact with customers as a Subject Matter Expert (SME), providing technical insights. Perform traffic, capacity, and neighbour optimization to improve key network KPIs. Proactively optimize network performance to improve end-user experience. Identify and recommend new feature rollouts to enhance network performance. Perform carrier aggregation analysis for multi-carrier networks, ensuring optimal performance. Conduct analysis and optimization related to Umlaut (P3) & regulatory drive test (DT) benchmarking. Validate and optimize NPO tools (both in-house and third-party solutions). Collaborate with cross-functional teams (CM, PM, FM, OMS) to resolve open action items. Manage customer interactions for SLA KPIs, regulatory compliance, and benchmarking reports.

About The Role Handle the supplier assignment requests from customerRetrieve e-Quotes for the sites in the required templateRetrieve attachments for other supporting documents & create a ZIP fileUpload the e-quote & submit in the toolEnsure the specific line items of the MSC drivers for e-quote revisionAnalyse the input template & identify the sites without e-quotesFollow-up on missing e-quotes with respective stakeholdersDaily update & reporting

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: UxM - NexThink . Experience: 3-5 Years .

The job requires an experienced individual with more than 5 years of expertise in the field. The working model is hybrid, with the initial laptop collection and knowledge transfer taking place in the office for the first 2-4 weeks. Following this, the role transitions to 100% remote work. The job falls under Job Stage JS4, with medium expertise level expected from the candidate. The shift timings for this position are either from 4 PM to 1 AM or from 6 PM to 3 AM. The key responsibilities include a deep understanding of Swap/Cluster Acceptance Procedure, Ericsson OSS KPIs & Counters for LTE & VoLTE, LTE KPI Optimization for Ericsson System, NR NSA KPI Optimization for Ericsson System, and various procedures such as RRC, ERAB procedure, Handover Preparation & Execution, and PRB Utilization. Additionally, knowledge of drops due to UE lost, MME drops, drops due to Handover, as well as familiarity with Ericsson tools like Ericsson Performance Portal (EPP) and Ericsson Network Manager (ENM) is preferred. Basic knowledge of Nokia Counters and NetAct is considered an advantage. Understanding of Drive Test KPIs such as RSRP, RSRQ, SINR, CQI, and RI is also required for this role. Optional skills that would be beneficial include knowledge of 5G Standalone and basic knowledge of Power BI. The job type is permanent, and the work location initially involves in-person presence for the laptop collection and knowledge transfer. The work schedule is during night shifts. Benefits offered for this position include Provident Fund.,

As a Network Performance Optimization Expert Engineer. You will perform network performance, monitoring, and analysis by collecting and analyzing information, identifying the abnormalities from sources in the domain of the customer solution, diagnosing root causes of performance issues, and recommending improvement for optimization actions, QoS Optimization, parameter tuning, and SW Upgrades to meet contractual KPI targets. Find problems that were not identified during testing. You Have: Bachelors or masters degree in or related field with 14 + years of experience in Network Performance Optimization. Expertise in radio optimization for the latest SW/HW Release of Nokia 5G/4G and/or Samsung/Huawei 5G /4G Network. Experience in OEM-specific tools and products, including Nokia SRAN BTS, NetAct, and/or Samsung LSMR, USM. Experience in at least two RATs (5G & 4G) per OEM. End-to-end correlation across Radio, Access, IP, Transport, and Core domains.to improve Customer Experience, Service KPIs. Experience in spectrum refarming, 2G/3G sunset strategies, and post-optimization activities. Proficiency in data visualization & reporting tools (PowerPoint, Excel, Pivot Tables, Power BI). Experience in Radio Network Consolidation, ORAN, Cloud RAN, VRAN, Enterprise Networks, Private 5G, Massive MIMO, Network Slicing, MEC, and IoT Connectivity. It would be nice if you also had : Good understanding of Managed Services Processes. Good experience in delivering managed services projects for a multi-vendor environment. Act as the team lead and Single Point of Contact (SPOC) for respective domains and OEMs. Independently manage project deliverables, ensuring seamless execution. Interact with customers as a Subject Matter Expert (SME), providing technical insights. Perform traffic, capacity, and neighbour optimization to improve key network KPIs. Proactively optimize network performance to improve end-user experience. Identify and recommend new feature rollouts to enhance network performance. Perform carrier aggregation analysis for multi-carrier networks, ensuring optimal performance. Conduct analysis and optimization related to Umlaut (P3) & regulatory drive test (DT) benchmarking. Validate and optimize NPO tools (both in-house and third-party solutions). Collaborate with cross-functional teams (CM, PM, FM, OMS) to resolve open action items. Manage customer interactions for SLA KPIs, regulatory compliance, and benchmarking reports.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: UxM - NexThink. Experience3-5 Years.

Role: RAN Post Optimization Network Engineer 1. Deep Knowledge of Swap/Cluster Acceptance Procedure. 2. Deep Knowledge of Ericsson OSS KPIs & Counters for LTE & VoLTE. 3. Hands-On with LTE KPI Optimization comprising of LTE/VoLTE Accessibility, Retainability & THP for Ericsson System 4. Hands-On with NR NSA KPI Optimization comprising of Accessibility, Retainability & THP for Ericsson System 5. Good understanding of RRC, ERAB procedure, Handover Preparation & Handover Execution procedure, PRB Utilization. 6. Good understanding on drops due to UE lost, MME drops, drops due to Handover. 7. Ericsson tool knowledge Ericsson Performance Portal (EPP),Ericsson Network Manager (ENM) preferred. 8. Basic knowledge of Nokia Counters, NetAct is added advantage 9. Knowledge of Drive Test KPIs such as RSRP, RSRQ, SINR, CQI, RI 10. Knowledge of 5G Standalone (Optional) 11. Basic Knowledge of Power BI (Optional) Preferred Base Location 6 EGI Locations: Noida, Gurgaon, Bangalore, Kolkata, Chennai, Pune. Shift timings : 4PM- 1 AM, 6PM- 3 AM

Minimum of 5+ (IP Integration Engineer) years of telecom experience in IP/MPLS /Nuage domain. Good knowledge of IP technical solutions - IPV4, IPV6, routing, switching, mpls Understanding of Service providers network operation Understanding of ip/mpls, services l2 vpn, l3 vpn , vll , wbx, leaf, spine etc. Hands-on in configuring routers/switches with Command Line Interface , Huwaei, Huwaei, Huwaei Cisco CCNA/CCNP of other vendors equivalent (e.g CCNA, JNCIA Huwaei) Knowledge of all or part of the set of protocols for IP/MPLSIGP, BGP, RSVP, LDP, etc and Mobile networks related interfaces and protocols 2G-3G-4G IP certifications in one or more suppliers (Nokia SRC, Huwaei, Juniper) are highly recommended, - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Networks 3G GSM/WCDMA 4G / LTE / 5G – Nokia, Huawei, Ericsson , Samsung Required Skillsets - • Nokia, Huawei, Ericsson RAN elements (BSC/RNC/BTS/WBTS/MRBTS/mcRNC/SRAN/MORAN • OSS - NetAct / U2000 / M5000 / ENM

Fault management of any 3 OSS tools “exp in NMS systems (Nokia Netact, Huawei-U2000, Samsung-USM/CMS and Ericsson-ENM) Below mentioned URL to apply directly on our ATS: https://itsource.indovisionglobal.com/index.php?m=careers&p=showJob&ID=1472

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: UxM - NexThink. Experience: 3-5 Years.

Applications are invited for the Research Assistant ( RA ) for the ICAI Research Project Scheme 2024 , Funded Project in the School of Social Sciences and Languages at Vellore Institute of Technology (VIT). Title of the Project : “ The Rise of Green Investment: Investors’ Intention and Mediating Role of Theory of Planned Behavior on Sustainable Investment Propensity ”. Qualification : PHD/M.Phil/ Post Graduate in Commerce, Social Sciences, Management preferably two years of research experience Describe if any Candidates having knowledge in Research tools like SPSS and AMOS Stipend : Rs. 32,000/- per month , stipend will be as per Institute norms. Sponsoring Agency : Institute of Chartered Accountants of India (ICAI) . New Delhi Duration : 6 Months Principal Investigator : Dr. M. Muthumeenakshi Associate Professor(Sr), Department of Commerce , Vellore Institute of Technology (VIT) Vellore - 632 014, Tamil Nadu. m uthumeenakshi.m@vit.ac.in Co-Principal Investigator : Dr. R. Subashini, Associate Professor, VIT Business School, Vellore Institute of Technology (VIT) Vellore - 632 014, Tamil Nadu. rsubashini@vit.ac.in Co-Principal Investigator : Dr. G.Velmurugan, Professor Hr. Grade, Department of Commerce, Vellore Institute of Technology (VIT) Vellore - 632 014, Tamil Nadu. gvelmurugan@vit.ac.in Send your resume along with relevant documents pertaining to the details of qualifications, scientific accomplishments, experience (if any) and latest passport size photo etc. on or before ( 18/08/2025) through online http://careers.vit.ac.in No TA and DA will be paid for appearing the interview. Shortlisted candidates will be called for an interview at a later date which will be intimated by email. The selected candidate will be expected to join at the earliest.

Job Title: L3 Telecom Network Operations Engineer Location: Bangalore Experience: 5 to 8 Years (Relevant Experience) Industry: Telecom / Broadband / Network Operations Company: Cloudberry360 Job Summary: Cloudberry360 is seeking a skilled and experienced L3 Technical Support Engineer to join our technical operations team. The ideal candidate will be responsible for handling and resolving complex Trouble Tickets (TTs), conducting deep-dive diagnostics using industry-standard tools, and collaborating with internal teams and clients to ensure network stability and SLA adherence for mobile operators, ISPs, and broadband service providers. Key Responsibilities: Deliver Tier 3 support for critical customer-impacting issues on 2G/3G/4G/5G mobile and DSL/FTTH/FWA broadband networks. Conduct advanced remote diagnostics on network infrastructure: routers, switches, BNGs, OLTs, base stations (eNodeB/gNodeB) , etc. Utilize diagnostic and analytics tools like Netcracker, SecureCRT, Wireshark, Watch4net , etc., to analyze and resolve faults. Liaise with field engineers, vendors , and partner teams for effective fault isolation and resolution. Monitor, manage, and escalate network alarms using platforms such as Zabbix, Watch4net, SolarWinds . Perform packet capture and traffic flow diagnostics using tools like Wireshark or physical network taps. Verify service provisioning workflows and troubleshoot subscriber issues using CRM/OSS systems . Conduct detailed Root Cause Analysis (RCA) for major incidents, ensuring preventive action and documentation. Maintain accurate logs of incidents, resolutions, and escalation steps in ticketing tools like ServiceNow, Remedy, BMC . Required Skills & Qualifications: Networking Protocols: Strong understanding of IP, TCP/UDP, BGP, OSPF, MPLS, DNS, DHCP Tools Expertise: Proficiency with SecureCRT, Wireshark, Watch4net, Netcracker, Putty, NMS/EMS Mobile Networks: Hands-on knowledge of LTE/5G, VoLTE, EPC, eNodeB/gNodeB Broadband Technologies: Familiarity with FTTH, DSL, GPON, ONU/ONT, BNG, OLT OSS/BSS Platforms: Experience with NetAct, Ericsson ENM, Huawei U2000, ZTE NetNumen Other Protocols & Frameworks: Knowledge of TR-069/ACS, SNMP, NetFlow Certifications: ITIL Foundation or Cisco (CCNA/CCNP) certifications preferred