268 L3 Support Jobs

Hi, Greetings!!! We are hiring Storage and Backup Administrator for our reputed client for Chennai and Madurai Locations. If you are looking for a job please share your updated resume to mary@infowaygroup.com. Role: Storage and Backup Administration Roles and Responsibilities: • Provide L2 and L3 operational support for storage & backup systems. • Perform installation, configuration, provisioning, and administration of RAID arrays, SAN/NAS storage systems. Manage storage allocation, zoning, masking, replication, and migrations. Implement and manage data protection, snapshots, replication, DR solutions, and Backup integration. Provide maintenance and support for storage fiber switches, includ...

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Dassault Systemes 3DEXPERIENCE CATIA Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing c...

Notice Period: Immediate . Employment Type: Contract SCOM Understanding of System Center Operations Manager 2012/2016.2019 Managing the SCOM infrastructure with L2/L3 support Working on incidents/tasks/change requests Coordinating with other teams and meet client requirements Working on shifts in mandatory On call during non-business hours Candidate to work directly with key Client IT architects to understand their requirements and implement them in line with the Clients processes

Candidate should have 4-10 Years on any WMS tool preferable Korber/High jump WMS development or L2/L3 Support experience. Candidate should be Bachelor in CS/IT or Eng. background. Candidate should understand functional Supply chain system. Should have strong warehouse/Logistics operations knowledge. Should have play a role of Implement Team member and exposure into build a new warehouse. Candidate should have understanding and end to end enhancement exposure of picking, Packing and Shipping module. Candidate should have exposure into built new Interface or enhancement with Host System. Should have good understanding of Advantage Architect Development and Enhancements. LatestCertification Pre...

Candidate should have 4-10 Years on any WMS tool preferable Korber/High jump WMS development or L2/L3 Support experience Candidate should be Bachelor in CS/IT or Eng background Candidate should understand functional Supply chain system Should have strong warehouse/Logistics operations knowledge Should have play a role of Implement Team member and exposure into build a new warehouse Candidate should have understanding and end to end enhancement exposure of picking, Packing and Shipping module Candidate should have exposure into built new Interface or enhancement with Host System Should have good understanding of Advantage Architect Development and Enhancements Latest Certification Preferred E...

Responsibilities: Provide L3 production support for critical applications Ensure timely resolution of incidents through problem management Collaborate with development team on change requests and releases

As a Project and Operation Management professional, you will be responsible for providing leadership and supervision to team members of the Antivirus, Email, DCT & DLP team. Your role will involve ensuring that appropriate skilled resources are in place to meet required service levels. You will also be responsible for monitoring uptime, performance, and utilization of all Antivirus, DLP & Email Infrastructure. Key Responsibilities: - Provide L2, L3 support to L1 Teams (Techteam/CST) for resolution of issues related to Antivirus, Email, DCT & DLP. - Initiate configuration changes, perform impact analysis, validate & approve by competent authorities, plan & execute approved changes, and mainta...

Key Responsibilities: Lead resolution of critical or complex OpenShift and Kubernetes issues. Perform deep-dive troubleshooting, root cause analysis, and preventive action planning. Oversee and optimize cluster capacity, performance, and scaling. Plan and execute platform upgrades, migrations, and architecture changes. Develop automation scripts and tooling for platform management (Ansible, Helm, Operators). Define and implement security hardening, compliance, and governance frameworks. Mentor L2 engineers, review their escalations, and build an operational knowledge base. Liaise with the architecture RnD and DevOps teams on enhancements and new capabilities. Improve monitoring, alerting, an...

Experience: 8+ years Location: Remote We are looking for a Senior OIC Integration Engineer who can balance hands-on development (new integrations + enhancements) with L3 production support for business-critical Oracle Integration Cloud (OIC) workflows. The role involves designing and improving integrations while also ensuring stability, performance, and incident resolution. Key Responsibilities L3 Support & Operations Own production stability for OIC integrations , handling escalations from L1/L2 teams. Troubleshoot and resolve complex integration failures, mapping issues, XSLT errors, adapter failures, authentication issues . Manage CI/CD pipelines and end-to-end deployments across environm...

About The Role Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

About Spectra At Spectra, we Make Business Better by solving complex business challenges through innovative and powerful technology solutions. As a trusted partner in digital transformation, we deliver end-to-end, bespoke services that help enterprises enhance their network security, connectivity, scalability, agility, and surveillance capabilities. Our offerings include Network-as-a-Service, AI-enabled Video Analytics, Voice Connectivity Solutions, ISP, broadband, leased lines, Wi-Fi, SD-WAN, SIP/PRI, and managed network services. Job Role The Network Engineer will be responsible for managing and optimizing MPLS networks, Layer 2 and Layer 3 routing/switching, bandwidth allocation, and netw...

Job Responsibilities; Network Engineer 8+ years of experience in Core network & DC Operations across PaloAlto & Cisco firewalls, Cisco Routers & Switches, Cisco ISE, F5 "Configuring & managing Cisco Routers, switches, Palo Alto & Cisco Firewalls, F5 Load balancers, VPN, NAC solution ( Cisco ISE ). Possess a strong understanding of routing protocols such as BGP, OSPF, EIGRP, and IPsec for secure and efficient network communications. Demonstrate expert-level knowledge of networking technologies, WAN communications, and security concepts, including TCP/IP, QoS, MPLS, DMVPN and IPSec. Configure and manage Palo Alto firewalls, Panorama, Cisco ASA firewalls, including advanced features like threat...

Key Responsibilities: Provide L3 support for Cobol, Mainframe and Java/C++ platform applications, resolving complex technical issues and managing escalations from L2 support teams.Monitor application performance and stability, proactively identifying and addressing potential issues. Perform root cause analysis for recurring problems and implement long-term solutions. Collaborate with development, infrastructure, and business teams to ensure seamless application integration and performance. Manage incident and problem tickets, ensuring timely resolution and thorough documentation of the troubleshooting process. Develop and maintain support documentation, including knowledge base articles, run...

Expertise in Exchange, Active Directory, Group Policy, DNS, DHCP & DFS management. Expertise in O365, Azure AD, Policies and Azure cloud administration Expert in O365 security and identity policies and management Install, configure, and maintain Windows Server and client operating systems Expertise in troubleshooting Windows Server 2016, 2019 and 2022 related issues. Working knowledge of installing and troubleshooting windows application, server roles & feature. Require knowledge on VMware Snapshots, Clone. Server migration etc. Knowledge of IT service management. Candidate should be willing to work in a shift based 24*7 environment..

Your Role 4+ years of experience in TM1 development and support Design and build TM1/Planning Analytics models, cubes, and dashboards Develop TurboIntegrator (TI) processes and business rules Implement budgeting, forecasting, and reporting solutions Optimize cube performance and data processing Provide L2/L3 support for TM1 applications Your Profile Troubleshoot issues, perform root cause analysis, and resolve incidents Manage user access, security, and system configurations Support upgrades, migrations, and enhancements IBM Planning Analytics (TM1), TI, Rules, Feeders, MDX Planning Analytics Workspace (PAW) and Planning Analytics for Excel (PAx) SQL and data integration (ODBC, flat files) U...

4-6 years of Strong knowledge of Intune and MECM for troubleshooting deployment, policy, and updating failures. Expertise in Windows OS , endpoint performance analysis, event logs, and crash diagnostics. Strong understanding of Azure AD / Entra ID , MFA, SSO, Hybrid Join, Conditional Access. Advanced troubleshooting of network, VPN, DNS, certificate and authentication issues. Experience with security & compliance tools : Defender/EDR, BitLocker, WDAC/AppLocker. Skilled in performance monitoring using tools like SolarWinds, Intune Analytics, Log Analytics, KQL . Knowledge of Saviynt for identity/access-related escalations. Strong understanding of ITIL processes Change Management & Release Man...

understanding of Windows 10/11 & Windows Server environment. Basic knowledge of Active Directory, DNS, DHCP, Group Policies. Antivirus, security policies, and patch management.first-level support for Windows desktops, laptops, and servers,IT policies Required Candidate profile Install, configure, and update operating systems, software, and patches. Troubleshoot printers, network drives, and basic LAN connectivity issues. Escalate unresolved issues to L2/L3 teams as required

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Dassault Systemes 3DEXPERIENCE CATIA Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve collaborating with ...

Project description We are currently working with one of the top 4 Australian banks, who are currently using Calypso V18 as a front to back-office system for Fixed income and IR derivatives business. You will be involved in managing back office-related work on all major and minor changes, version upgrades, rebase, and monthly release cycles. Calypso skills on Fixed Income and IRD will be used to assist in designing Trade Booking, Settlement & Confirmations, Accounting, Cash, and Security position management. You will also be participated in Migration reconciliation, Integrating & reconciling the trades to the multiple downstream and upstream systems. This is the ideal role for Calypso resour...

Project description An excellent opportunity for personal development in a dynamic environment. You will join a highly skilled and dynamic team, developing an application for one of the largest traders in the world.There are good opportunities to develop in different areas. The team is highly skilled and will provide a great opportunity to expand your knowledge in the commodities space. We require talented and enthusiastic fast learners to join us and learn with the team.The project is a long-term one and developing and expanding fast. It will support significant development and change in the future, expecting to expand the existing application by 3-4 times. You will be working in one of the...

Job Description: A mix of development and administration skills in Filenet will get preference. Strong in Java,Javascript Must have hands on Experience with Installation and Configuration of CMOD Basic knowledge on Unix shell, perl scripting Should be able to Create/Amend/Promote/Maintain the CMOD components Develop reports into CMOD Excellent troubleshooting skills Code Review, Best Practices and architectural governance Develop script for CMOD reports Good Experience on working on L3 Support and able to handle customer queries Experience on Migration of Platforms Good Interpersonal skills Good Communication Skills talking to stakeholders, clarifying requirements, articulating design option...

Team and Responsibilities We are looking for Level 3 technical assistance for our project. This role focuses on resolving complex issues, maintaining system stability, and ensuring a seamless experience for our users. Requirements & Qualifications: 5+ years of experience working as an developer support engineer on L3 tier. Strong proficiency in at least one programming language Ruby, Golang, Python, React or JavaScript. Understanding of REST APIs, HTTP protocols, and JSON Familiarity in AWS services Experience with monitoring tools (e.g., Prometheus, Grafana, AWS CloudWatch, Datadog) Strong problem-solving and debugging skills (logs, APIs, DB queries) Experience with SQL and database trouble...

For More Details Please Call HR (Shubh) on 9035094264 Position: L3 Escalation Specialist Customer Service Location: Noida, Sector 63 Preferred candidate profile Grade: V7 and Above: Immediate joiners preferred We are seeking a highly skilled and analytical L3 Escalation Specialist to handle high-priority customer issues and ensure swift and satisfactory resolution. The ideal candidate will have a background in customer service (preferably e-commerce) with proven expertise in managing complex escalations independently and professionally. Key Responsibilities Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the final resolution point for unresolved or sensitive cu...

As a Support Analyst at GSPANN, your role will involve managing SIEM platforms and administering SharePoint environments to deliver advanced L3 technical support. You will be responsible for ensuring secure, seamless IT operations through incident resolution and cross-team collaboration. **Role Overview:** In this role, you will deliver Level 3 (L3) support for complex technical issues related to Security Information and Event Management (SIEM) and SharePoint. Your responsibilities will include overseeing SIEM solutions, handling monitoring, security event analysis, incident response, administering SharePoint environments, and providing user training sessions. **Key Responsibilities:** - Del...

Hiring for a dynamic leader with a go getter attitude to find out the solutions. Exp - 10+ yrs Location - Gurugram(5 days WFO) Notice Period - Immediate joiner/Serving Job Description: We are looking for an experienced Java L3 Support Engineer who can handle complex production issues, perform deep-dive analysis, and work closely with engineering teams to ensure high application availability and stability. This role requires strong Java expertise along with excellent debugging and performance troubleshooting skills. Key Responsibilities Provide L3 production support for Java-based applications. Perform root cause analysis (RCA) and implement long-term fixes. Diagnose and resolve complex appli...