79 L3 Support Jobs

Job Title: Infrastructure Engineer Windows, IBMi & Automation Location: Hyderabad Experience: 5+ years Job Summary: We are seeking a Senior Infrastructure Engineer with deep expertise in Windows Server Infrastructure, IBMi (AS400) systems, and a proven track record in IT automation. This role demands managing complex environments, driving automation initiatives, mentoring junior team members, and ensuring the resilience and efficiency of enterprise systems. Key Responsibilities: Administer lifecycle management of Windows Server environments (20122022), including Active Directory, DNS, DHCP, Group Policies, and related services. Support for IBMi/AS400 systems, including system configuration, backup/restore, performance tuning, job monitoring and troubleshooting. Implement automation strategies using tools like PowerShell, Power Automate, Python, or equivalent, to eliminate manual processes and improve operational efficiency. Serve as the technical escalation point for L2/L3 support and collaborate with cross-functional teams on major incidents and root cause analysis. Oversee infrastructure health checks, patch management, capacity planning, and security hardening. Act as a technical advisor in infrastructure projects, migrations, and system upgrades. Develop and maintain comprehensive documentation, SOPs, and system diagrams. Ensure compliance with IT security policies, regulatory requirements, and support for audit activities. Mentor and guide junior engineers, sharing best practices Required Skills & Qualifications: 5+ years of hands-on experience in Windows Infrastructure Management. Knowledge of IBMi/AS400 systems and operations.is preferred Experience with ticketing tool Freshservice Proven experience in automation and scripting (PowerShell, Power Automate, Python, etc.). Solid understanding of virtualization technologies (VMware/Hyper-V). Experience with infrastructure monitoring and alerting tools (e.g., VeeamOne, Whatsup Gold). Familiarity with backup & disaster recovery solutions.(AWS DR) Exposure to cloud platforms (Azure or AWS) is a strong plus. Strong understanding of ITIL processes; ITIL certification preferred. Excellent analytical, problem-solving, and interpersonal skills. Effective communication and stakeholder management experience. Education & Certifications: Bachelors degree in computer science, Information Technology, or related field. Relevant certifications (e.g., MCSE, MCSA, IBM i Administrator, ITIL, Azure/AWS Certified) are preferred. Experience with AS400 Environment is preferred

The client you will be working for is a global IT services and consulting company headquartered in Tokyo, Japan. They offer a wide range of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services cover both business and technology aspects, while their digital solutions focus on transformation and user experience design. The company specializes in data and intelligence services, with a strong emphasis on analytics, AI, and machine learning. Additionally, they provide cybersecurity, cloud, and application services to cater to the diverse needs of businesses worldwide. As a Treasury Specialist with at least 8 years of experience, you should have expertise in handling migration and possess advanced functional and configuration knowledge in SAP S4HANA/ECC solutions related to SAP Treasury and Risk Management (TRM), Cash Management (CM), In-House Cash (IHC), and Bank Communication Management (BCM). Your responsibilities will include working on Greenfield implementation, Rollouts, Upgrades, and Data Migration related to SAP Treasury Solutions. You are expected to have a good understanding of Global Treasury/Cash Handling Setup and the ability to translate business requirements into functional and technical specifications. To excel in this role, you must have experience in designing and deploying various financial solutions such as Transaction Manager (Money Market, FX, Derivatives, Securities, and Trade Finance), Risk Analyzer (Credit Risk Analyzer and Market Risk Analyzer), Exposure Management, and Hedge Management. You should also be proficient in designing and managing customized ABAP solutions and interfaces with 3rd party systems. Conducting Super User and End User Trainings, creating end-user training manuals, and implementing authorization controls related to SAP Treasury solution are also part of your responsibilities. Furthermore, you should possess strong business process knowledge in Treasury functions, specifically in Front-Office, Middle-Office, and Back-Office operations. Your communication skills should be excellent, and you should be well-versed in technical areas such as incident management, problem management, release, and deployment support, among others. Your expertise should include S/4HANA Advanced Treasury Management activities, Credit Risk Analyzer, and advanced treasury features like hedging, interest rates, swaps, and more. The shifts for this role will start at 6:00 AM and end at 3:00 PM IST. If you meet the qualifications and are interested in this opportunity, we encourage you to submit your updated resume. For more job opportunities, please visit Jobs In India - VARITE. VARITE is a global staffing and IT consulting company that provides technical consulting and team augmentation services to Fortune 500 Companies in the USA, UK, Canada, and India. We are a primary and direct vendor to leading corporations in various verticals, including Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. VARITE is an Equal Opportunity Employer. If you are not available or interested in this opportunity, we appreciate it if you could pass this information along to anyone in your network who might be a good fit. VARITE offers a Candidate Referral program, where you can earn a one-time referral bonus based on the experience level of the candidate referred if they complete a three-month assignment with VARITE.,

Job Title: Java Production Support Experience: 5 - 10 Years Category: Software Development/Engineering Main location: Bangalore/Hyderabad/Chennai The candidate must have strong Kubernetes/OpenShift knowledge with L3/L4 production support experience. Should have good knowledge in handling JAVA Applications, DB (Oracle/SQL), MQs, UNIX/Linux systems and SSL Certificate management. Must to have: Education: A Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) Below is the skill set we are looking for backend (migration) Shell Scripting, Java/J2EE, Oracle and Python 6 to 9 yrs exp. o Experienced Java/J2EE (JDK11 and above) for Enterprise web Application Development o Experience in logical database design, schema design and reporting. o Experience in writing and debugging complex SQL and understand the best ways to incorporate database requests into application programs. o Shell scripting , generate shell script that run java code (orchestration or transformation will be in Java) Good to have: Good to have python o Strong SQL skills to provide tuning feedback to the development team. o SQL database performance tuning, creation of right indexing strategy to meet data growth needs and performance monitoring and query optimization o Experience in Oracle database migration o Data transformation : Data stored in multiple systems, need to transform and migrate to one database o PTE Performance tuning o Stored procedures and triggers o Positive attitude, good team player, closely work with application development team. Your future duties and responsibilities o Experience in Oracle database migration o Data transformation : Data stored in multiple systems, need to transform and migrate to one database o PTE Performance tuning o Stored procedures and triggers o Positive attitude, good team player, closely work with application development team. Required qualifications to be successful in this role Looking for backend (migration) Shell Scripting, Java/J2EE, Oracle, and Python6to 9 yrs exp. Experienced Java/J2EE (JDK11 and above) for Enterprise web Application Development Experience in logical database design, schema design, and reporting. Experience in writing and debugging complex SQL and understanding the best ways to incorporate database requests into application programs. Shell scripting , generate shell script that run java code (orchestration or transformation will be in Java)

NP: Immediate to 15 Days Mandatory Skills: OMS , L3 Support , Ecom Domain, Java , Microservice , AWS , NewRelic , DataDog, Graphana, Splunk ( Monitoring tool ). Should have good End to End knowledge of various Commerce subsystems which include Storefront, Core Commerce back end, Post Purchase processing, OMS, Store / Warehouse Management processes, Supply Chain and Logistic processes. Extensive backend development knowledge with core Java/J2EE and Microservice based event driven architecture with a cloud based architecture (preferably AWS). Should be cognizant of key integrations undertaken in eCommerce and associated downstream subsystems which should include but not limited to different Search frameworks, Payment gateways, Product Lifecycle Management Systems, Loyalty platforms, Recommendation engines, Promotion frameworks etc. Recommend someone having a good knowledge of integrations with downstream eCommerce systems like OMS, Store Systems, ERP etc. Good understanding of Data Structures and Entity models. Should have understanding of building, deploying and maintaining server based as well as serverless applications on cloud, preferably AWS. Expertise in integrating synchronously and asynchronously with third party web services. Good to have concrete knowledge of AWS Lambda functions, API Gateway, AWS. CloudWatch, SQS, SNS, Event bridge, Kinesis, Secret Manager, S3 storage, server architectural models etc. Must have a working knowledge of Production Application Support. Good knowledge of Agile methodology, CI/CD pipelines, code repo and branching strategies preferably with GitHub or Bitbucket. Good knowledge of observability tools like NewRelic , DataDog, Graphana, Splunk etc. Should have a fairly good understanding of L3 support processes, roles and responsibilities. Should be flexible to work with overlap with some part of onsite (PST) hours to hand off / transition work for the day to the onsite counterpart for L3.

NP: Immediate to 15 Days Mandatory Skills: Java/ Nodejs Development , L3 Support , Ecom Domain, Ecom Platform any (Shopify , HCL Commerce, ATG or SFCC . ) Experience of 8+ Years in Development with eCommerce Domain. Commerce including Customer Experience, User Management, Catalog / Browse / Search, Promotions, Offers & Pricing, Cart & Checkout, Payments, Order Capture and Post processing. Knowledge on front end aspects like typescript, javascript, HTML, CSS etc. Should experience in Backend on Java OR NodeJS Experience in supporting eCommerce platforms like Shopify (recommended), HCL Commerce, ATG or SFCC . Exposure to package business components like Builder for CMS, Bloomreach for Search, Payment Gateways, International or Cross Border Shipping . Exposure to event driven composable Commerce architecture with an inherent knowledge of cloud system especially AWS is suitable. Should be aware of NodeJS based service implementations and capabilities in the CSP of knowledge. Should have solid cognizance of support processes including L1 / L2 / L3 with key focus on L3 aspects, including but not limited to incident management, owning incident bridge calls technically, identifying RCA / workaround, post incident RCA and post mortem analysis, making SOPS, hand off provisions to L1 / L2 as deemed essential, communication and appraisal of key client stakeholders on regular status updates and outcomes etc. Manage the health, monitoring, and performance of all ecommerce applications, ensuring uptime and reliability. Should have at least worked on one peak holiday support and should be aware and own pre-requisites as needed for holiday readiness and holiday support itself. Exposure to observability platforms like New Relic, Datadog, AWS CloudWatch etc will be preferred. Regularly review and refine alerting systems to minimize noise and false alarms; drive automation of repetitive tasks to improve efficiency. Lead incident response bridges, coordinate on-call schedules, and ensure thorough post-incident reviews and documentation. Proactively identify and escalate technology or operational risks to leadership, recommending mitigation strategies.

Title: PeopleSoft Administrator Location : Hyderabad/Noida/Pune Experience : 6-12 yrs Support : L3 support Key skills required: Peoplesoft Admin, L2 and L3 support, (PT 8.56+), Peopletools, peoplesoft financial Work from office : Hybrid JOB SUMMARY: The PeopleSoft Admin will play a key role in managing administration tasks of the infrastructure hosting PeopleSoft Financial applications. This role requires in-depth expertise in system upgrades, patch management, security configuration, PeopleSoft Architecture, and the ability to provide robust L2 and L3 application support. Candidates should be comfortable working in high-pressure production environments, handling incidents, and recommending long-term fixes and automation opportunities. RESPONSIBILITIES: Provide Level 2 and 3 admin support for the PeopleSoft Financial applications. Troubleshoot and resolve functional and technical issues reported by end users and automated monitoring systems. Perform system upgrades, apply patches and address risk related items. Analyse root causes for recurring issues and work with development teams to drive permanent resolutions. Participate in incident and change management processes, ensuring accurate documentation and minimal risk. Perform data validations, support month-end/year-end processing cycles, and assist in asset lifecycle management. Develop and maintain functional documentation, knowledge bases, and runbooks. Identify opportunities for automation within support processes and contribute to their implementation. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelors degree (U.S. or equivalent) and 5+ years of PeopleSoft Administration experience. MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB: Good experience as a PeopleSoft Administrator, with a strong understanding of PeopleSoft architecture and components. Hands-on experience in People Tools upgrades (PT 8.56+), patch application, and maintenance activities. Proficiency with PeopleTools (e.g., Application Designer, PeopleCode, Data Mover). Solid understanding of database concepts and experience working with relational databases (e.g., Oracle, SQL Server) and SQL. Experience in install/configure/upgrade of application server, process scheduler, Oracle WebLogic Server and Tuxedo. Configure Integration Broker and Troubleshoot issues around webservice connection. Good experience with PeopleSoft Security administration and environmental refresh. Experience in configuration of SSO login and SSL certificates and apply PUM images. Knowledge in scheduling tool (ex: Autosys) and STAT migration tool. Experience in full lifecycle implementation (SDLC) and system upgrades. Good Understanding of Shell/Python/Java scripting. Experience with PeopleSoft Financials modules (Asset management, Accounts Receivables/Billing, General Ledger) Problem solving in a development or production environment, including experience observing patterns, analysing root cause and suggesting ideas to resolve issues, Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders Good understanding of AI technologies i.e. GitHub, copilot etc.

Altimetrik is Hiring Java L3 Support Engineer with very good experience in Java,springboot and microservices. Location: Chennai Work mode: Work from office NP: Immediate joiners only If you are interested please share your profile to rmuppidi@altimetrik.com

Read the jd properly and then do share the cv to our wats app team. share the cv to HR Rahul on 7503444444 Position: L3 Escalation Specialist Customer Service Location: Noida, Sector 63 Preferred candidate profile Grade: V7 and Above: Immediate joiners preferred We are seeking a highly skilled and analytical L3 Escalation Specialist to handle high-priority customer issues and ensure swift and satisfactory resolution. The ideal candidate will have a background in customer service (preferably e-commerce) with proven expertise in managing complex escalations independently and professionally. Key Responsibilities Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the final resolution point for unresolved or sensitive customer complaints. Coordinate with internal departments (logistics, tech, operations, etc.) to ensure timely resolution. Maintain comprehensive documentation of case resolutions in CRM tools. Provide feedback and recommendations to improve processes and reduce recurring issues. Ensure customer satisfaction through empathy, ownership, and clear communication. Required Qualifications & Skills Experience: Minimum 2+ years of experience in customer service. E-commerce background is highly preferred. At least 1 year of hands-on experience managing L3 escalations is mandatory. Education: Bachelors degree is required. CRM Tools: Proficiency in platforms like Zendesk, Freshdesk, or similar customer service tools. For More Details wats app your cv to HR Rahul on 7503444444

For More Details Please Call HR (Shubh) on 9035094264 Position: L3 Escalation Specialist Customer Service Location: Noida, Sector 63 Preferred candidate profile Grade: V7 and Above: Immediate joiners preferred We are seeking a highly skilled and analytical L3 Escalation Specialist to handle high-priority customer issues and ensure swift and satisfactory resolution. The ideal candidate will have a background in customer service (preferably e-commerce) with proven expertise in managing complex escalations independently and professionally. Key Responsibilities Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the final resolution point for unresolved or sensitive customer complaints. Coordinate with internal departments (logistics, tech, operations, etc.) to ensure timely resolution. Maintain comprehensive documentation of case resolutions in CRM tools. Provide feedback and recommendations to improve processes and reduce recurring issues. Ensure customer satisfaction through empathy, ownership, and clear communication. Required Qualifications & Skills Experience: Minimum 2+ years of experience in customer service. E-commerce background is highly preferred. At least 1 year of hands-on experience managing L3 escalations is mandatory. Education: Bachelors degree is required. CRM Tools: Proficiency in platforms like Zendesk, Freshdesk, or similar customer service tools. For More Details Please Call HR (Shubh) on 9035094264

As an MNC client of Peoplefy, we are seeking individuals with expertise in Splunk, Linux, and L3 support for a new opportunity. If you have a strong background in Splunk, experience working with Linux systems, and are familiar with providing L3 support, we encourage you to apply for this position. Interested candidates are invited to share their CV with asha.ch@peoplefy.com to be considered for this exciting opportunity.,

Project Role: Product Support Advisor Experience: 4-8 Years Job Location: Bangalore(Hybrid) Skills: SFDC Support Shifts: Rotational Key Responsibilities: Configuration and Support: • Implement configuration changes to existing Salesforce objects. • Provide Level 3 support for Salesforce-related issues. • Conduct root cause analysis and implement proactive problem-solving measures. • Develop and maintain standard operating procedures (SOPs) for day-to-day processes. Technical Expertise: • Has experience with Salesforce configuration, flows, approval processes, and automation features. • Is proficient in using tools like Workbench, Data Loader, and Inspector. • Experience with ticketing tools like Remedy force, ServiceNow, Jira, and CSM management. • Understanding of ITIL processes. Process and Quality: • Adhere to ITIL processes and best practices. • Conduct thorough testing of applications in lower environments. • Ensure compliance with SDLC standards and unit testing practices. • Deliver high-quality work within projected timelines and SLAs. Requirement: • 3-5 years of experience in Salesforce, ideally in a support and QA environment. • Salesforce certification in DEV, Administration, Sales Cloud, or Service Cloud. • Knowledge of Salesforce product landscape, Sales Cloud, and Service Cloud. • Experience in the healthcare domain and sales territory hierarchy (preferred). • Expert-level Salesforce configuration skills. • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment and handle multiple tasks. • Openness to working on rotational shifts (US EST Timezone). Additional Skills: • Understanding of performance optimization techniques to improve the speed and efficiency of Salesforce environments. • Familiarity with Salesforce security best practices and compliance requirements. • Strong problem-solving and analytical skills to identify and resolve issues. • Willingness to learn new technologies and adapt to changing requirements. • If you are a passionate and experienced Salesforce Administrator who is eager to contribute to our team's success, we encourage you to apply. • Collaborate with stakeholders to determine project needs and deliver solutions within defined timelines.

Exp-8+ Years NP-Immediate L3 Tech lead with 10+ years of experience. Experience/Knowledge on Payment applications. Experience in one of the Payments products like GPP, VolPay, Finacle etc.. Provide L3 support for BACS Clearing, Swiss Clearing apps

Should be experience in L2 and L3 support with java based application Application Health check monitoring, Incident Management / Problem Management using Service Now Good understanding of Jira/Confluence Strong troubleshooting and problem-solving skills Strong written, verbal communication/collaboration skills and ability to manage user/vendor/customer and to work with cross functional teams Ability to assess the impact of production issues & escalate to relevant technology partners and get it resolved at the earliest during extremely time critical regulatory commitments Ability to operate with a limited level of direct supervision & in a time sensitive environment

Roles & Responsibilities: Troubleshoot all Level 2 & 3 Calls. Document all communication with customers in the email and tool. Notify/Discuss and coordinate with SME/TAC on tickets or escalated issues that require assistance in planning phase. Timely handoff (escalation) of cases that require technical escalation to SME/Architect/TAC. Provide support as an L3 engineer for network and troubleshooting proactive incident tickets and resolve the Issue/incident within SLA. Validate the Plan (prepared by L2) for Implementation of various series of Routers and Switches including Nexus 9k Series, Extreme or Cisco for Configuring BGP, OSPF, VLAN, Trunking, STP, HSRP, 802.1q and Migration of services, Links and devices. Provide support to all the L2 team and team leaders. Help L2 team in Design, deploy, configure, and maintain Fortinet, Palo Alto (PANORAMA). Firewall solutions to safeguard the organization's network infrastructure. Experience in RADIUS or TACACS, Proxy server. Provide the technical training to all the L1 & L2 team. Troubleshoot and resolve complex firewall-related issues, providing timely and effective solutions to minimize network downtime. Ensure consistent customer satisfaction. Quickly learn new skills if required for network advancement. Basic Understanding of Cloud Network. Track record of successfully resolving complex technical issues for knowledge base. Coordinate with customer during any Incident or in critical activities. Understanding of VAPT, Information Security or Auditors Observation addressing. Understanding of any one or more: NAC Solution, SDWAN, Cloud Proxy. Required Skills Set: Excellent communication skills. CCNA or CCNP, Palo Alto PCNSE, Global certification will be added advantage. Excellent understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, SFTP). Expertise in VLANS, Tagging - IEEE 802.1q, STP, RSTP, LACP, ACL, PBR, SPAN, IP SLA, NETFLOW, NTP, SYSLOG, NATTING, GRE, VRF, MPLS, ROUTE SUMMARIZATION, ROUTE-POLICY, AAA, VPN, MTU, PBR. Expertise in OSPF (Route manipulation). Expertise in BGP (Route manipulation). Advanced routing in BGP and OSPF. OS/IOS/PATCH Upgradation of Cisco Nexus, Checkpoint, Palo Alto, F5 LTM/ASM/APM. Analyze packet capture with the help of Wireshark. Expertise in troubleshooting of Firewall, Load Balancer, Network Links, Security Appliances, etc.. Stateful, NGFW, Initial Configuration, NAT, Traditional & Next Gen firewall, OS upgrade, Hotfix upgrade, Packet capture, Zoning, Routing, IPS, IDS, licensing. Static and Dynamic Routing Protocols, BGP, OSPF, PBR. VLAN L2-L3, STP, Ling Aggregation, VPC, HSRP, ARP, Proxy ARP, Ethernet Header, Mac Address etc.

Job Description :- Production support must have Ability to support afterhours work Monitoring tools like Splunk, Dynatrace Scheduling tool like Autosys Good to have knowledge in struts framework Good communication skills, team spirit and attitude to learn new technologies Contributes to the technical design for development projects by reviewing and understanding the high level functional specifications. Leading and contributing to analysis, design, development and testing of various java-based application components

1 to 5 years of experience in Application Support Strong understanding of application architecture, databases (SQL), and troubleshooting techniques Familiarity with ticketing tools (JIRA, ServiceNow,BMC) Provide support to end-users when needed Required Candidate profile Provide day-to-day technical support for applications,resolve issues within defined SLAs. Hands-on experience supporting web-based applications, troubleshooting technical issues. Perks and benefits To be disclosed post interviews

Application Support (Banking Domain Preferred): Provide L2/L3 support for business-critical applications. Manage incidents, problems, and changes in alignment with ITIL practices. Collaborate with cross-functional teams to ensure application reliability and performance. Database & SQL Expertise: Write and optimize SQL queries across databases such as Oracle, Sybase, or SQL Server. Perform data analysis and troubleshoot database-related issues. Linux & Shell Scripting: Execute Linux commands for system monitoring and issue resolution. Develop and maintain shell scripts for automation and operational efficiency. Alert Management: Configure and manage alerts using tools like CloudWatch, Dynatrace, Prometheus, etc. Respond to alerts and take proactive actions to minimize downtime. Logs Management: Analyze application and system logs using tools like Splunk, ELK Stack, or native Linux utilities. Conduct root cause analysis (RCA) and document findings. ITIL & ITSM Practices: Apply ITIL principles in managing service operations. Use ITSM tools such as ServiceNow, JIRA, or BMC Remedy for ticketing and workflow management. Ensure compliance with SLAs and maintain high service quality standards.

Must-Have Skills: Active Batch (or equivalent tools like Control-M / AutoSys) Strong command over SQL Server – including complex querying, troubleshooting & performance tuning Hands-on experience with Shell scripting Worked in international market.

Skills Required: Good experience in C#, .NET Core MVC, .NET Core Web API, Azure Good experience in Application Support Should have an understanding on automations that are possible in application support Should be able to handle small development tasks Excellent communication skills, both verbal as well as written Should be able to talk to business as well as different vendors Knowledge in Power Automate for RPA would be added advantage Knowledge in Angular would be added advantage Knowledge in Salesforce would be added advantage

Job Description : Must have skills Experience in Production/Application support. Tier 3 experience (5 to 7 years) Debugging tools and utility Log analysis and troubleshooting Unix/Windows OS knowledge Database - Oracle or Microsoft SQL

We are hiring LEVEL 3 and LEVEL 4 - Technical support engineer for one the US Based MNC IT Service & Consulting organisation. Position - Technical Engineer Level 3 Location (Remote Role) - Permanent Work From Home Experience – 8+Year Shift Timing- US Shift Key Responsibilities: Provide technical support, troubleshooting, and complex problem resolution on escalated issues while monitoring and maintaining application environment stability. Act as an escalation point, for Service Operations where there is a need to escalate to L3 and for problems pertaining to IT technology and with a view to re-engineering. Lead projects, in conjunction with Senior and Lead engineers overseeing the successful release and transition of new IT services into support, meeting the team s service acceptance criteria. Undertake the role of Technical Lead on internal projects applying both significant communications, organizational and technical skills to achieve successful outcomes Strong, hands-on experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), VMware vSphere, and Windows Server/OS. Extensive technical experience with modern deployment and management technologies – Microsoft Intune, Microsoft Endpoint Manager, AutoPilot, – Subject Matter Expert level Extensive technical expertise in designing and building virtual working solutions using Microsoft Windows Virtual Desktops (WVD), FSLogix, Multi-Session Windows 10 – Subject Matter Expert level. Strong Azure experience and knowledge. Experience with other cloud platforms may suffice (AWS, Google Cloud Platform, or Oracle Cloud). SAML Single Sign-on, Multi-Factor Authentication, Cloud Identity, and SaaS Identity administration/deployment experience. Cloud-hosted VoIP Telephony Administration (Cisco UC, Microsoft Skype for Business, Microsoft Lync, Microsoft Teams, RingCentral, Vonage, 8x8, Avaya) Required Qualifications: Good experience on systems engineering experience in Citrix XenApp VDI/VDA, Microsoft RDSH VDI/VDA Systems engineering experience in Microsoft Exchange, Microsoft 365 (Exchange Online, Intune MDM, Teams, SharePoint, OneDrive), VMware vSphere/vCenter, and Public Cloud Hosting Technologies (AWS or Azure). 4+ years of experience providing L3 production help desk support. Good to have experience with scripting in PowerShell MDM Solutions (Microsoft M365 Intune MDM, VMware AirWatch, Cisco Meraki Systems Manager) Preferred Qualifications MSP Experience Network+ and Security+ Certified Microsoft 365 Certified Enterprise Administrator Expert Mac OSX Experience ConnectWise Experience a plus Interested can either apply or share their updated CV on prateek.kairati@anlightconsulting.com

Role : L2/lL3 Data Center Support Engineer (Cisco SDN) VPC. STP, HSRP, OSPF) Job Profile: Required Skills (Must Have and should meet all the below standards for qualifying to this role) Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies VXLAN, BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Candidates Profile: BE/MCA with 5+ Years in Data Center L2/L3 Certification - CCNP, CCIE (R&S / DC) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Ready for 6 months contract role at Bangalore/Pune/Gurgaon/Mumbai (Hybrid) Can you join 15 days

Seeking a Support Engineer with 4+ years of experience in Integration & Middleware. Must have expertise in IBM WebSphere, Apache Tomcat, Apigee, Azure, Cosmos DB, AKS, DevOps tools, and ITX. Chennai location. Required Candidate profile Experienced Support Engineer with strong skills in WebSphere,Tomcat,Apigee,Azure,Cosmos DB,AKS, DevOps, and ITX.Proven success in maintaining integration environments and resolving issues efficiently.

Job Title: IIB Developer (2-5 Years of Experience) Location: Gurugram (On-site, 5 days a week) Job Type: Full-time About the Role: We are seeking skilled IIB Developers with hands-on experience in IBM App Connect (IIB) and related technologies. The ideal candidate will have a strong foundation in building and managing integrations using IIB, creating REST APIs, and working with various ESB patterns and adapters. Experience Required: Minimum 2 to 5 years of relevant experience in IBM App Connect (IIB) Key Skills & Expertise: Strong experience in IBM App Connect (IIB) (formerly IBM Integration Bus) Good understanding of IBM MQ basics Experience in creating and exposing REST APIs using IIB Message Flows and ESQL Proficiency in Web Services (SOAP & REST) integration via IIB Hands-on with XML/JSON transformations , data mapping, and HTTP nodes Knowledge of various ESB patterns , IIB nodes, and WebSphere Adapters Experience integrating with external systems: CRM, legacy systems, mail servers, SMS gateways , etc. Familiar with IIB administration tasks: Deploying message flows Managing execution group properties SSL configuration (import, renew, set properties) Broker and execution group management (start/stop/set properties) Strong knowledge of Oracle DB and SQL queries Proven ability in troubleshooting and L3 support Roles & Responsibilities: Gather requirements from stakeholders and perform technical impact analysis Estimate development efforts and manage delivery schedules Design and develop message flows and REST APIs in IIB Consume third-party services and ensure smooth integrations Prepare SIT/UAT test cases and conduct Unit Testing Provide L3 support , identify and resolve IIB-related issues, and implement agreed fixes Drive IIB-related requirements to closure in coordination with stakeholders Support SIT/UAT/PT and DC-DR activities where IIB flows are involved Perform basic administrative tasks in IBM App Connect/IIB as required Work Mode & Timing: Location: Gurugram (Onsite only) Working Days: Monday to Friday Type: Full-time Role

Experience in providing Desktop & Help Desk Support, troubleshooting and resolving technical issues. Know Windows OS, iOS, macOS and Android environments. Know Active Directory, Group Policy, and other enterprise-level IT systems.